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DePaula Ford
Albany, NY
4,708 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,708 reviews
July 07, 2022
Took my car in for recall and to get light off and they had my vehicle for 30+ days. I had to call for progress reports every week. I finally got frustrated and said I was coming to pick my car up. Then t had my vehicle for 30+ days. I had to call for progress reports every week. I finally got frustrated and said I was coming to pick my car up. Then they gave me a date of completion. They ripped my inspection sticker out before successful registration but told me I need tires. Now I'm driving with no inspection sticker. They also had wires hanging from my vehicle and they didn't know who which worker did it. More
by Joe
Verified CustomerEmployees Worked With
Crystal Blackman
July 07, 2022
Kenny is excellent and the reason I stay here. Repairs are ok. Waiting area is clean. Staff are courteous. Repairs are ok. Waiting area is clean. Staff are courteous. More
by Wgeis1220
July 07, 2022
The service did take longer than usual for a simple oil change but the employees were great and they were done when they specified. Will be coming back for the next oil change. change but the employees were great and they were done when they specified. Will be coming back for the next oil change. More
by B. L.
Employees Worked With
Joseph McKeon
July 05, 2022
Overall excellent service. Q (financial manager) and Shu (sales) were absolutely wonderful. John Pomeroy purchaser. Q (financial manager) and Shu (sales) were absolutely wonderful. John Pomeroy purchaser. More
by Alainabainaii
July 03, 2022
Very friendly, were quick to get us back on the road knowing we use our truck to make a living. We are from Arkansas and was ready to get back home to work on the other issues that the mechanic found. V knowing we use our truck to make a living. We are from Arkansas and was ready to get back home to work on the other issues that the mechanic found. Very pleased with this dealership! More
by Dean
Employees Worked With
Harold Parker and our mechanic Matthew Clark
July 03, 2022
The service team at DePaula are always very helpful and do their best to get you in and out. Always friendly too do their best to get you in and out. Always friendly too More
by DGMFM98
Employees Worked With
July 02, 2022
Overall excellent service. The service rep, Lenny was very professional and friendly. He kept me informed on how the service on my vehicle was progressing The service rep, Lenny was very professional and friendly. He kept me informed on how the service on my vehicle was progressing More
by KIM Y
Employees Worked With
