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DePaula Ford
Albany, NY
4,566 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,566 reviews
May 26, 2022
Customer service is okay. Apathetic would be a word to describe the reps. The reps were unprofessional birching to each other about work, other customers and life in general. Apathetic would be a word to describe the reps. The reps were unprofessional birching to each other about work, other customers and life in general. In my opinion your service rep dept.needs a manager to bring some professionalism to your staff. If you're interested in the particulars, give me a call, I enjoyed my car buying experience but would be reluctant to use your dealership for service. The cashier's were very pleasant. More
by MJCONROY54
Verified CustomerEmployees Worked With
Mohan, mediocre
May 26, 2022
Great service crew and very helpful with my suv couldn’t believe how nice everyone was believe how nice everyone was More
by cadesart
Employees Worked With
Other Employees :
Crystal Blackman, Ron Bissonette, Joseph McKeon
May 26, 2022
Everything was very easy and the personal were very helpful and very thorough. They also were very helpful going through my truck. Great experience. helpful and very thorough. They also were very helpful going through my truck. Great experience. More
by dtoniatti
May 26, 2022
Great staff - purchase was smooth and seamless. DePaula is our new dealership! Highly recommend switching to DePaula. DePaula is our new dealership! Highly recommend switching to DePaula. More
by RichardGarrowRoofing
May 25, 2022
Always great service at DePaula fordthe people in service are very good and helpful and , make sure I get taken care of are very good and helpful and , make sure I get taken care of More
by WBR625
May 24, 2022
My wife and I were very pleased with how simple and straightforward the entire buying process was! straightforward the entire buying process was! More
by b.v.babendreier
May 24, 2022
Excellent service, no issues. Lenny is always very pleasant and helpful. Car ready when promised Lenny is always very pleasant and helpful. Car ready when promised More
by MARYJOTOMLINSON
Employees Worked With
