DePaula Ford

I have always had a good experience at this dealership. They are always friendly and helpful They are always friendly and helpful More

Easy to get scheduled. works was completed on time and friendly service! Highly recommend this company. works was completed on time and friendly service! Highly recommend this company. More

Always very courteous and prompt service at this dealership. Repairs or simple maintenance visits are handled thoroughly dealership. Repairs or simple maintenance visits are handled thoroughly More

Only used it to pick up my vehicle after work was done. Gentleman who helped me was a bit upset with me. I told him one but ended up doing the opposite. I told him I was able to get a ride to the Ford gara Gentleman who helped me was a bit upset with me. I told him one but ended up doing the opposite. I told him I was able to get a ride to the Ford garage and was sorry. Did not seem to matter. Hopefully will never use this repair garage again More

I called to make an appointment to purchaser my vehicle at the end of my lease. I was not told what information I would need. I called the morning before to check on what type of check they would ac at the end of my lease. I was not told what information I would need. I called the morning before to check on what type of check they would accept. I was told they would call back and they did at 2:59 pm- when banks are closing. Then when I got there I had to wait 2 hours to complete paperwork - I think that is bad customer service. More

Was disappointed with how the economy is now that I couldn’t afford to lease another vehicle from DePaula after leasing from them for the past 9 years. After discussing my options with Shuhab Noory, I couldn’t afford to lease another vehicle from DePaula after leasing from them for the past 9 years. After discussing my options with Shuhab Noory, I decided that the best, and really only option that I could afford, was to buy out my lease. Shuhab was awesome and very helpful in making sure that I got a great warranty and that I felt comfortable with my decision so that I wouldn’t have to worry about expensive repairs in the future. Was also very happy working with your business manager, Qasim Dawood. He was very helpful and explained everything in detail. More

Glenn Cummings, the sales person, was excellent. He found a car that suits my needs perfectly. His manner is always polite, professional and always knowledgable. He found a car that suits my needs perfectly. His manner is always polite, professional and always knowledgable. More

Service was fast and close to the time estimate. Service advisor very friendly and competent. Service advisor very friendly and competent. More

The service center is always great. JD is a fantastic tech and we don't let anyone else work on our cars. Thank you for always providing great service and fantastic vehicle work! JD is a fantastic tech and we don't let anyone else work on our cars. Thank you for always providing great service and fantastic vehicle work! More

They couldn't tell me the exact problem and then asked me to choose between two parts that each MIGHT fix it. They're the mechanics, shouldn't they be able to diagnose the problem down to a single fault? to choose between two parts that each MIGHT fix it. They're the mechanics, shouldn't they be able to diagnose the problem down to a single fault? More