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DePaula Ford

Albany, NY

4.7
4,708 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,708 reviews

August 22, 2022

Thank you Frank and Tracy for putting me in the car that I’ve wanted for a long time! I love it More

by jaydenjavon11
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Frank Santoro
August 22, 2022

Excellent customer service, Crystal Blackman in service is the best to work with. I recommend everyone that I know to the dealership More

by TRACYWILHELM07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
August 22, 2022

Friendly courteous atmosphere. Kept apprised of what was needed and work performed. Would highly recommend. More

by mardonm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Crystal Blackman
August 22, 2022

Very pleased with the work that the portal for collision Center did excellent job man they detailed my car when I got it back I look like a brand new cars thank you so much More

by jwilsonlewis54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Person I made is not up there as a selection
August 21, 2022

Very easy to work with. Friendly, efficient, courteous. Explained everything! They do all the work. More

by scar3022
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Glenn Cummings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2022

E-X-C-E-P-T-I-O-N-A-L service, prompt, dependable, thorough. Highly recommended! More

by NonnieStace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harold A. Parker, Ron Bissonette
August 21, 2022

I have had the truck for a few months now. It was a 2020 f350. Had bad back rotors , didnt call right away because i thought it would get better but it got worse. My salesman Josh was no help More

by F 350
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Josh Halse
2.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

Fantastic experience picking up our F150 Lightning XLT. Joshua Halse was our main point of contact and he was fantastic. Very knowledgeable and straight to the point. Was always reachable when we had quest More

by Kelly Smith
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Halse
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2022

From the service to the staff, from check-in to checkout, my experience was very good, top-notch really. More

by ngreenwood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chance Guild
August 20, 2022

No loaner cars for customers for me that's a deal breaker last car i buy there More

by JIM.GERACE1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't remember service manager name
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