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DePaula Ford
Albany, NY
4,566 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,566 reviews
January 15, 2025
Professional knew what they was doing. Got the job done in a reasonable time. Will do business with them in the future Got the job done in a reasonable time. Will do business with them in the future More
by bkmatthew20
Verified CustomerEmployees Worked With
January 14, 2025
Very nice, staff accommodating. Reaos to work with. Hussain was knowledgeable about the Bronco Raptor Reaos to work with. Hussain was knowledgeable about the Bronco Raptor More
by yrasoully
January 14, 2025
When I wanted to pick up my new F150 the vehicle was sitting in the parking lot covered in snow like we left it the week before. The bedliner was not applied as promised. Waited 6,5 hours until I got th sitting in the parking lot covered in snow like we left it the week before. The bedliner was not applied as promised. Waited 6,5 hours until I got the truck. Bedliner and undercoating was done the following week what took another 2 days. Bed cover and window deflectors that I ordered had not been installed. I had to come back on a Saturday morning. A 1,5 hours job took 3,5 hours because they were not finding the parts. My sales person Colin did a great job and sales tried to make the job as good as possible. But the service department and the communication between the departments needs a huge improvement. I hope for the upcoming services this will work better or I have to search for a Ford Dealer that does their job better. More
by mdienst
January 14, 2025
Very friendly and attentive staff. Josh was courteous and fair with negotiating a deal on my new truck. Josh was courteous and fair with negotiating a deal on my new truck. More
by gschwarz12043
January 13, 2025
Excellent service. My car runs smoothly and efficiently. Friendly staff and timely work. Highly recommend. My car runs smoothly and efficiently. Friendly staff and timely work. Highly recommend. More
by jenn.mckeown16
Employees Worked With
January 13, 2025
Service cost at Depaula has become absurd. I was quoted $6400 for a new water pump and tires. This is ridiculous. A slap in the face. I might as well buy a new car… I’ve been going to Depaula/ I was quoted $6400 for a new water pump and tires. This is ridiculous. A slap in the face. I might as well buy a new car… I’ve been going to Depaula/Orange Ford for 30 years, bought numerous cars there, but will no longer be returning there for vehicles or service. Prices there are just insane. And no one cares. Prices just keep going up. Used to be able to go there, get service, and not worry about having to take out a loan or pay two months salary for a car repair. Despicable. I plan to tell everyone I know to avoid DePaul Ford for service. Complete ripoff. More
by Sirjamesrl
Employees Worked With
January 12, 2025
Great experience from start to finish. Easy transaction. Second Mustang Mach E purchase from them. Easy transaction. Second Mustang Mach E purchase from them. More
by mkramek
January 12, 2025
Dealer ship was good only thing was they didn’t have vehicle ready when it was supposed to be to be ready and building under construction vehicle ready when it was supposed to be to be ready and building under construction More
by RPEEK7393
Employees Worked With
January 12, 2025
Quick and easy. Good price. John told us everything up front. Q made the financial part simple. Couldn’t be happier Good price. John told us everything up front. Q made the financial part simple. Couldn’t be happier More
by caffery7
Employees Worked With
January 12, 2025
Everyone at the dealership was professional and answered all of our questions it was a very good experience overall all of our questions it was a very good experience overall More
by stonge.gary
Employees Worked With
