DePaula Ford

I came in knowing what I was looking for and Nick was able to assist me in finding it! able to assist me in finding it! More

This dealership was very quick, easy, and fair to work with! Nick made getting my dream car seamless and made sure that we were taken care of. with! Nick made getting my dream car seamless and made sure that we were taken care of. More

I felt very welcomed as soon as I walked in, they did everything they could to get the deal done for me. The truck looked amazing when I picked it up. everything they could to get the deal done for me. The truck looked amazing when I picked it up. More

Glenn provided excellent guidance in helping us purchase our Bronco Sport. We came in needing to replace a car. We had several models in mind, including another brand, Glenn helped us choose a model just ri our Bronco Sport. We came in needing to replace a car. We had several models in mind, including another brand, Glenn helped us choose a model just right for us. More

Really good service. Vehicle ready when promised. Work done was great and I’m very satisfied. Vehicle ready when promised. Work done was great and I’m very satisfied. More

John did an exceptional job with finding our truck, guiding us through the trade-in of our two vehicles, and the purchase itself. His genuine care, professionalism, and enthusiasm were evident. Qasi guiding us through the trade-in of our two vehicles, and the purchase itself. His genuine care, professionalism, and enthusiasm were evident. Qasim Dawood was also a pleasure to work with during our purchase. He was an absolute professional, his knowledge and dedication were very appreciated. Both of these gentlemen are an asset to your great organization. We will recommend you to everyone we know and will be return customers. Thank you for the best auto dealership experience we have had in more than 20 years. More

Our salesman was great ! The prices are always great at depaula ! We did have a mix up and they made up for it big time ! We love our new car and hope to make lots of memorie The prices are always great at depaula ! We did have a mix up and they made up for it big time ! We love our new car and hope to make lots of memories in it !! More

Purchased a brand new Ford Explorer. Upon starting the vehicle the day after purchase all alarms came on. I called the service department on Monday morning. They indicated they did no Upon starting the vehicle the day after purchase all alarms came on. I called the service department on Monday morning. They indicated they did not have a loaner vehicle and the issue the Explorer is having is OK to drive. 10 days later they called and said they had a loaner. I dropped off the Explorer a few hours later. They called the next day and indicated they would not have the Explorer repaired by end of day Friday. They have now had this brand new Explorer for 12 days and have not called to provide a single update in the last 10 days. I do not understand how this vehicle passed inspection. Per NYS law, a vehicle with an illuminated brake light will not pass inspection. More

The personnel at DePaula Ford are very professional and they are willing to take the extra steps to find the new ford vehicle which you are looking to purchase from them. If the vehicle is not on their lot they are willing to take the extra steps to find the new ford vehicle which you are looking to purchase from them. If the vehicle is not on their lot at the dealership. They are willing to take the extra step and time to search for the make, model and color you would like to purchase. More

Very accommodating Went the extra distance for a noncustomer for warranty work. You're very welcome noncustomer for warranty work. You're very welcome More