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DePaula Ford

Albany, NY

4.6
4,495 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want! Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online! There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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799 Central Ave

Albany, NY

12206

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Showing 4,495 reviews

December 18, 2024

The experience was great Nate and Tracey were great! I really appreciated how smooth everything went! More

by berdarjm
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nate Daigle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

I bring both my Ford vehicles to Depaula for service as I know that the work will be completed by trustworthy mechanics. I recently had significant repairs done to my older Ford and am completely satisfied. More

by maureenfd
Service Price Transparency
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Service Time
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Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Luis is the best service advisor at Depaula Ford! I stopped in last week without an appointment to get an oil change and tire rotation. I thought I would have to come back at a later date but Luis m More

by John F
Service Price Transparency
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Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mackenzie Albin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Allen Powell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jim Rosamino
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Dwyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

DePaula Ford is a great example of what all auto dealerships should be like. GM Jayson Newell and Luis Correa in the service department are superstars. As a customer they make you feel like they rea More

by PORTSCHUYLER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jayson Newell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

My experience at Ford is amazing, Lenny is awesome, I never have to worry, I get a video of my vehicle, which helps me to decide what to do, awesome service at Depaula More

by GEORGEM4
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Lenny Farnam
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

No quality control in the service department their fix is to offer you a free oil change or detail. I'm not interested in free items. However, I am interested in getting my vehicles full attention when it More

by dodgeyellowjacketsrt8
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
No
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

I recently purchased a new Explorer at DePaula Ford and the experience was outstanding. John Fulgan was wonderful to work with and made the process smooth and easy. I highly recommend John and DePaula Fo More

by Bsegalla1
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Qasim Dawood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tracie Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Fulgan
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Associates were both friendly and helpful. They were able to answer or get answers to questions. More

by davis.brucef
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jim Rosamino
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tracie Johnson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Antoinette
4.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Chance Guild and his manager went above and beyond to provide excellent customer service. I have been working with them since May and can’t say enough great things about them. More

by Bmh52960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chance Guild and his manager
December 15, 2024

Luis was very attentive and thorough. The whole process was simple and flawless, even in the new area. More

by Borwegen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Correa
5.0
This rating includes all reviews, with more weight given to recent reviews.