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DePaula Ford
Albany, NY
4,642 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,642 reviews
February 13, 2025
This is my go to location. Lenny always go out of his way to take care of my car. I've worked with since Orange Ford days. Lenny always go out of his way to take care of my car. I've worked with since Orange Ford days. More
by TEE5133
Verified CustomerEmployees Worked With
February 13, 2025
I had an exceptional experience at the car dealership, where the staff was friendly and helpful. They guided me through every step of the buying process, ensuring I found the perfect vehicle that met all where the staff was friendly and helpful. They guided me through every step of the buying process, ensuring I found the perfect vehicle that met all my needs. The atmosphere was welcoming, making the entire experience enjoyable. I left feeling satisfied and valued as a customer! More
by Joseph Saia
Employees Worked With
February 13, 2025
I was frustrated with my new car purchase breaking down and needing to be towed within the first few weeks of owning it. That said, the service department took good care of me and communicated well. and needing to be towed within the first few weeks of owning it. That said, the service department took good care of me and communicated well. More
by bcudmore1
February 13, 2025
Generally courteous personnel . Decent waiting area. Average architecture with average interior design. Somewhat annoyed by this written review request but did have some fun with it Decent waiting area. Average architecture with average interior design. Somewhat annoyed by this written review request but did have some fun with it. More
by BOBNEWBEGIN
February 13, 2025
My visit for an inspection was very courteous and professional. Great job! Can't wait to see the new update. professional. Great job! Can't wait to see the new update. More
by kalochner58
Employees Worked With
February 12, 2025
Nick was a pleasure to deal with. He made my experience with the Paula Ford very welcoming. I would highly recommend him. He made my experience with the Paula Ford very welcoming. I would highly recommend him. More
by rufus619rw
February 12, 2025
Satisfied with the friendly, courteous service. My vehicle was in for a recall and Luis explained everything so I had a clear understanding of the work. I did not have to wait long for the job to b My vehicle was in for a recall and Luis explained everything so I had a clear understanding of the work. I did not have to wait long for the job to be completed. More
by RVTCMT
Employees Worked With
February 12, 2025
DePaula is also very accommodating and efficient. They are easy to schedule with and ask questions to. My only complaint is I wish there was an option for curtesy vehicles while mine is in service, a They are easy to schedule with and ask questions to. My only complaint is I wish there was an option for curtesy vehicles while mine is in service, as I work and live relatively far from the dealership, but truly prefer DePaula ford for my ford dealer and service. More
by langdoal194
Employees Worked With
Jared?
February 12, 2025
I was greeted by Jim in the parking lot while they were moving cars for a snow storm. They still welcomed me in and I bought a vehicle from Devin who was helpful, knowledgeable, and easy going. Thx! moving cars for a snow storm. They still welcomed me in and I bought a vehicle from Devin who was helpful, knowledgeable, and easy going. Thx! More
by sitestoc
Employees Worked With
February 12, 2025
Louis is awesome Great service at the dealership I love DePaula ford always great service DePaula ford always great service More
by Corcav
Employees Worked With
