
DePaula Ford
Albany, NY
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Great people. Great explainations of my options. They found the truck I wanted. Thank you Great explainations of my options. They found the truck I wanted. Thank you More
Friendly and helpful with selecting and ordering a vehicle. However, my experience included a lack of attention to detail, and damage done to a vehicle I left to be appraised for trade-in. DePaula F vehicle. However, my experience included a lack of attention to detail, and damage done to a vehicle I left to be appraised for trade-in. DePaula Ford refused to do ANYTHING about this incident. There also seems to be a large lapse in communication between employees at the dealership, which led to confusion in the buying process. Would not recommend DePaula Ford. More
I have never dealt with a worse dealership in term of communication and taking care of there customers. I had to call every time to get in touch with them, they never reached out to me once. communication and taking care of there customers. I had to call every time to get in touch with them, they never reached out to me once. More
Overall the experience was a good one. Waiting to hear back about something on the invoice that we didn’t get. Waiting to hear back about something on the invoice that we didn’t get. More
Friendly staff. Knowledgeable employees. Easy to work with. Large vehicle selection sales team follows up Knowledgeable employees. Easy to work with. Large vehicle selection sales team follows up More
The dealership personnel were very professional and helpful and carefully explained all aspects of the transaction. helpful and carefully explained all aspects of the transaction. More
Nick and Qasim were great. Prompt, knowledgeable and professional. Great employees. Tim and Jim were also great to deal with. Would buy another car from them for sure. Prompt, knowledgeable and professional. Great employees. Tim and Jim were also great to deal with. Would buy another car from them for sure. More
Nick Antoinette was great to work with. He made the car buying process easy and seamless. He made the car buying process easy and seamless. More
Worked great through the purchase process, extremely informative. Showed me all options and helped get my Bluetooth set up informative. Showed me all options and helped get my Bluetooth set up More
Devin was wonderful to work with. Eveyone i interacted with was professional, personable and kind. The overall atmosphere was pleasant and welcoming I will definitely refer others t Eveyone i interacted with was professional, personable and kind. The overall atmosphere was pleasant and welcoming I will definitely refer others to your dealership. Thank you for everything. More