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DePaula Ford
Albany, NY
4,863 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,863 reviews
November 29, 2023
Lenny was fantastic to work with. I expressed my concern for an item on my vehicle, and he was great with explaining my options, without pushing me to spend money. I'd be happy to wor I expressed my concern for an item on my vehicle, and he was great with explaining my options, without pushing me to spend money. I'd be happy to work with him again. More
by Livsmama
Verified Customer
November 28, 2023
Very professional, honest , courteous , will be back ! !! See paragraph above Is this a robot ? !! See paragraph above Is this a robot ? More
by MARSHA2
November 28, 2023
Everyone was great and treated me pretty well. They listened to me and what I wanted and I got it They listened to me and what I wanted and I got it More
by DLEONARD918
November 27, 2023
I had a great experience with the team at Depaula. Hunter was knowledgeable and easy to work with. I didn’t feel pressured or like I was getting hustled. I would purchase from them again and recomm Hunter was knowledgeable and easy to work with. I didn’t feel pressured or like I was getting hustled. I would purchase from them again and recommend stopping in for your next used vehicle needs. More
by GAK45678
Employees Worked With
Hunter with the sales team and Chase with the service team.
November 27, 2023
I always have a great experience with DePaula Ford The service department is excellent no complaints service department is excellent no complaints More
by vanodrv59
Employees Worked With
November 27, 2023
Fast and efficient Fast and efficient service. Everything fixed in a timely manner. Thanks for the help. Everything fixed in a timely manner. Thanks for the help. More
by Jtandy1
November 26, 2023
I was able to purchase tires and have them installed same day without an appointment. Staff was very helpful! day without an appointment. Staff was very helpful! More
by SLEEPY1115
November 26, 2023
Just purchased my 3rd vehicle from Glenn Cummings at DePaula (and formerly Orange Motors) and we couldn't be happier. We were unexpectedly forced into the market due to an accident and Glenn again work DePaula (and formerly Orange Motors) and we couldn't be happier. We were unexpectedly forced into the market due to an accident and Glenn again worked us through the entire process from selecting what we wanted with what we could afford. Thank you Glenn... Additionally I want to complement the service department as well. There was an unexpected problem 5 days in with an electronic part and the Service Manager (Justin) as well as the mechanics were incredibly helpful getting us back on the road. I love my F-150 and I strongly encourage you to look for Glenn if your in the market for a new or used vehicle. Also, Service Advisors Chance Guild and Luis Correa were awesome in getting us a loaner vehicle (identical to the truck I bought) and in and out of the service dept in a timely manner.... More
by ddoak17
Employees Worked With
Other Employees :
Chance Guild and Luis Correa
November 26, 2023
I always have a great experience with DePaula Ford The service department is excellent no complaints service department is excellent no complaints More
by Karlee_degener
November 25, 2023
My car runs like new after Ford is finished Winterizing it! Thank you Chase for all you do it! Thank you Chase for all you do More
by RSOREL1
Employees Worked With
