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DePaula Ford
Albany, NY
4,862 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,862 reviews
December 03, 2023
Receptive and very helpful Listen to my needs and frustrations, then made it right. Great frustrations, then made it right. Great More
by Rgarf83
Verified Customer
December 03, 2023
Work was well done in short time Good prices and service Always a good experience Always a good experience More
by CAPTEN1
December 03, 2023
Excellent customer service! Always take time to explain things and works with my schedule for appt Always take time to explain things and works with my schedule for appt More
by kw
December 03, 2023
It's a great dealership. It provides excellent customer service. The dealership always tries to give its customers the best deals and prices. It provides excellent customer service. The dealership always tries to give its customers the best deals and prices. More
by mdh00035
December 02, 2023
Chance was very pleasant to work with. The service was done in a timely manner. The service was done in a timely manner. More
by mmussen20
Employees Worked With
December 02, 2023
Lenny was awesome! Kind, helpful, and professional. He was able to answer all my questions and explain everything in detail to me. He made the whole experience great. Kind, helpful, and professional. He was able to answer all my questions and explain everything in detail to me. He made the whole experience great. More
by Jeffrey.gallagher22
December 02, 2023
They work efficiently. This is the first time I’ve used the dealership for repairs. The only negative is getting pasted around to 5 people to make an appt after receiving a This is the first time I’ve used the dealership for repairs. The only negative is getting pasted around to 5 people to make an appt after receiving a msg that the part was in. Also it might have been nice to call me or mail the receipt I accidentally left after the initial repair visit to find out what was wrong. More
by EDDIEBIRD1
Employees Worked With
Jarred ?
December 02, 2023
Lenny is always pleasant and professional. He is extremely helpful and polite. It is always nice to see him there. He is extremely helpful and polite. It is always nice to see him there. More
by ceobigdog
Employees Worked With
December 02, 2023
Went there for an inspection and oil change. Pretty expensive because of the type of oil used on my vehicle. Luis asked me if I had Lincoln Rewards and looked it up for me. Turns out I had more Pretty expensive because of the type of oil used on my vehicle. Luis asked me if I had Lincoln Rewards and looked it up for me. Turns out I had more than enough Rewards to pay for the entire visit. Wouldn't have known if Luis never asked. More
by Shakion
Employees Worked With
December 01, 2023
Service was on time as scheduled. No waiting. Everyone was very friendly and knowledgeable. Very satisfied. No waiting. Everyone was very friendly and knowledgeable. Very satisfied. More
by Tom
