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DePaula Ford
Albany, NY
4,862 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,862 reviews
Verified Customer
February 12, 2024
They were easy to work and get what I wanted along with the pricing I wanted the pricing I wanted More
by HENDRICKC669
February 11, 2024
Had both regular maintenance and issues /mystery problems to deal with on this visit including parts ordering to complete total job. All was well handled and organized at each step to deal with on this visit including parts ordering to complete total job. All was well handled and organized at each step More
by CHRIS.X.NEMETH
February 08, 2024
This guy is incompetent. One of the worst buying experiences in over 30 Years of buying cars. We took the car for its first oil change and come out with. A 1900 dollar est One of the worst buying experiences in over 30 Years of buying cars. We took the car for its first oil change and come out with. A 1900 dollar estimate for repairs. Call depaula as we just bought the car and this guy who isn’t an auto mechanic told me several times it was our fault and we were responsible for the charges. This slimy used car salesman who never saw the car refuses to listen and blame my child for the wearing out of a coil. He did however agree to repair a belt that had dry rot.. it is amazing how mechanics miss dry rot on a belt when they inspect a car. Anyway thankfully some people have sense and they took care of bill. I wouldn’t buy water from this slimy guy if I was in the middle of the desert. More
by Krusso73
Employees Worked With
February 08, 2024
Pleasant interactions. Got the job done. They addressed two vehicle recall notices without any trouble. Got the job done. They addressed two vehicle recall notices without any trouble. More
by john.tobison
February 05, 2024
I was treated with respect. The different oils for my car were explained to me. What does the date 7/24 on the sticker mean? The different oils for my car were explained to me. What does the date 7/24 on the sticker mean? More
by s.louisemayfield
February 03, 2024
Good Better than my last visit. Took 3 weeks to get my Car back. it was only the key fob Took 3 weeks to get my Car back. it was only the key fob More
by JSIMMONS61
February 03, 2024
Lenny is a very excellent service rep. He always explains things In a way that I can understand and this is something that customers look for when getting their cars serviced. He always explains things In a way that I can understand and this is something that customers look for when getting their cars serviced. More
by hydeyancey
