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DePaula Ford
Albany, NY
4,863 Reviews
When drivers around Schenectady, Troy, and Rennselear are in the market for a new car, they know they can count on DePaula Ford. At our dealership in Albany, NY, you’ll find a tremendous inventory of new, used, and certified pre-owned Fords. So whether you’re looking for a daily commuter like the Ford Focus or a big work pickup like the Ford F-150, we’ve got what you want!
Unlike some dealerships, we’re also fully committed to serving your needs as a customer. This means ensuring you get a good deal on a car that fits into your budget, which is why we always have a rotating selection of new vehicles specials, as well as used vehicle specials on select models. Check out our different financing and lease options today, and get ahead of the game by applying for financing online!
There are a number of reasons that so many people around Saratoga and Colonie continue to trust DePaula Ford. Find out why by stepping into our dealership and seeing what we have to offer during our regular hours Monday through Saturday. It’s easy to find us off of I-90 at 799 Central Avenue in Albany, NY, right across from Hannaford Supermarket. If you have any questions before you come in, feel free to give us a call at (518) 375-2163 and we’ll be glad to help you out!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 8:00 PM
Tuesday 7:00 AM - 8:00 PM
Wednesday 7:00 AM - 8:00 PM
Thursday 7:00 AM - 8:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
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Showing 4,863 reviews
February 26, 2024
Lenny always makes sure that they get my car in Right away whenever I call for service. away whenever I call for service. More
by MOMACK001
Verified Customer
February 25, 2024
I am treated well when I come to DePaula. I feel comfortable there. The service was excellent. I feel comfortable there. The service was excellent. More
by GEORGEMCVEY9
February 25, 2024
Chance was very helpful and took care of my issues. Chance is a hard worker and he puts forth every effort to accommodate the needs of customers. Chance is a hard worker and he puts forth every effort to accommodate the needs of customers. More
by MSLADY824
Employees Worked With
Chance
February 24, 2024
Luis was incredibly helpful and communicative in regards to my repairs. He was transparent thorough and ensured myself and my car were taken care of during the pair. to my repairs. He was transparent thorough and ensured myself and my car were taken care of during the pair. More
by Trentbellet
February 23, 2024
Luis was very helpful with getting everything my car needed at the best prices that could be found. The people who drove me home and back to the dealership were very friendly and courteous as well. Ex needed at the best prices that could be found. The people who drove me home and back to the dealership were very friendly and courteous as well. Excellent overall experience. More
by BC7
Employees Worked With
February 23, 2024
Very quick, direct and thorough service even without an appointment! Will take my car to DePaula from now on. appointment! Will take my car to DePaula from now on. More
by Scottpatrick725
February 22, 2024
The absolute worst customer service ever. I’ve used their service department multiple times for our daughter’s car and each time it’s next to impossible to get a straight answer, timely respo I’ve used their service department multiple times for our daughter’s car and each time it’s next to impossible to get a straight answer, timely response or anyone that seems to know what they’re doing. I have much better service from pep boys at 1/2 the price and people that actually seem to care about customer service. More
by casa1
Employees Worked With
Chance and Lisa
February 22, 2024
Absolutely excellent! ! The service area was completely full and everyone moved along on their way quickly. ! The service area was completely full and everyone moved along on their way quickly. More
by susan.olekoski
February 22, 2024
YOU SHOULD BE PROUD TO HAVE LENNY IN SERVICE ON YOUR TEAM. Service Dept. has improved in the 6 months keep up the great service. TEAM. Service Dept. has improved in the 6 months keep up the great service. More
by DSPRAGU1
