Dave Smith Motors
Kellogg, ID
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1,061 Reviews of Dave Smith Motors
Good for the most part but plan on giving up a whole day! The purchase of the vehicle it self was easy and pleasant. We came in knowing exactly what we wanted and did not have to negotiate at all. With that b The purchase of the vehicle it self was easy and pleasant. We came in knowing exactly what we wanted and did not have to negotiate at all. With that being said we don't understand why it took six hours to complete the purchase. It was after five hours of waiting we were shown a different part of the dealership that was more comfortable to sit in with refreshments. It would have been nice to know. I believe six hours to purchase a vehicle is excessive when I already knew what I wanted,pre-approved with good credit and no negotiation. We added customization to the vehicle so we did not take the vehicle home that day. We made an appointment to pick up the vehicle and still waited three hours to take possession. We had questions after the pickup of the vehicle and finance staff and accessory staff are VERY SLOW to respond. Two working days total to have a phone call returned. If I had to do it over again I would not have used this dealership to accessorize my Jeep. The steep we ordered was on a recall so we were offered the factory stereo with supposedly all the same options but no mention of the price difference. When we picked up the Jeep the steeeos were not comparable; the stereo we originally wanted had Bluetooth the factory one did not and would be an additional $550 and a day in the shop to have it installed. The custom front bumper did not come with a license plate holder so my brand new Jeep looks a little trashy with the front license plate in the front windshield. When I called the accessory department the person I was working with did not call me back for two days and was of no help what so ever. He said that there was no license plate frame for that bumper and "many people just put the plate in the front window." This is not accurate. I saw another Jeep with the same bumper with the license plate frame. Over all we are very disappointed with the accessory department! We would not recommend them what so ever! More
Customer service These people are just outstanding, From the Service Consultant to the Technician to the Cashier they really have it together ! There on time, keep These people are just outstanding, From the Service Consultant to the Technician to the Cashier they really have it together ! There on time, keep you informed on what needs done, the cost and time it will take to accomplish the task, All my questions always receive considerate and accurate responses. The dealership has been doing this my first visit in 1992 The new vehicle folks are excellent as well. Keep up the great work. More
No xx No salesman games. Just facts and very fair prices. Really helpful on finding exactly what we wanted in a jeep. Very happy with our new Rubicon Recon. No salesman games. Just facts and very fair prices. Really helpful on finding exactly what we wanted in a jeep. Very happy with our new Rubicon Recon. Darrell Andrews is the best. More
Easiest experience for buying a vehicle Friendly atmosphere, well knowledgeable employees and it's not like buying from any regular dealership, more of like buying from family. People you ca Friendly atmosphere, well knowledgeable employees and it's not like buying from any regular dealership, more of like buying from family. People you can trust. I am so happy that they helped me out and find exactly what I needed and made the experience so easy to understand. The vehicle we bought exceeded my expectations and couldn't be happier. Thanks More
Dodge Ram 3500 dually 6 Speed manual I would recommend to everyone looking for a vehicle. Excellent service and tried with success to make the buying experience a positive one. They get I would recommend to everyone looking for a vehicle. Excellent service and tried with success to make the buying experience a positive one. They get the job done right. Thanks Guys. More
Very good Dave smith gives you exactly what you want for your old rig and gives you the best deal possible on a new one. Very satisfied Dave smith gives you exactly what you want for your old rig and gives you the best deal possible on a new one. Very satisfied More
Fantastic My experience with Wes Gregersen was beyond amazing from start to finish! From start to finish. This is my first purchase from Dave Smith but certai My experience with Wes Gregersen was beyond amazing from start to finish! From start to finish. This is my first purchase from Dave Smith but certainly won't be my last. Everyone I had dealing with there were knowledgeable and courteous . Fantastic experience to say the least. thanks..... Wes.... More
Easiest purchase yet Dave Smith is the place to go for a new truck. You say exactly what you want, they either say they have, can get it, or can't. From the time I picked Dave Smith is the place to go for a new truck. You say exactly what you want, they either say they have, can get it, or can't. From the time I picked exactly what I want to the time I was driving away was 2 days. I even made them throw in a bunch of free stuff I found around their office. More
Love my Jeep Wrangler After way more research than was needed I pulled the trigger at Dave Smith Motors. They did make the process easy and it was a great experience. Wes After way more research than was needed I pulled the trigger at Dave Smith Motors. They did make the process easy and it was a great experience. Wes is the Best! More
New Jeep Purchase Had a great experience buying our new Jeep at Dave Smith. Warren Mack treated us very well. We got a great price and all of our questions were answe Had a great experience buying our new Jeep at Dave Smith. Warren Mack treated us very well. We got a great price and all of our questions were answered honestly. The entire staff was a pleasure to work with. More