Dave Smith Motors

Make time for u on even recalls fast👍 We have bought 3 trucks and if we are in need again will gladly good the extra 100 miles to do so! We save $$$$$ in the thousands and is so fast to g We have bought 3 trucks and if we are in need again will gladly good the extra 100 miles to do so! We save $$$$$ in the thousands and is so fast to get it all done and when we had recalls on the truck we went there to have them done because they were the only dealer any where that could get it done in a timely matter😀Would and do recommend all of our family and friends go there to buy a car or truck.. and all of there employees are pleasant and efficient 😊 More

Was lied to about accesories and extended warranty. Customer service sucks. They keep blaming on manufacturers. Sales and finance just tell you what you want to about accesories and extended warranty. Customer service sucks. They keep blaming on manufacturers. Sales and finance just tell you what you want to hear. Sales person not knowledgeable about the product was a lot of the problem More

They lied , simply they lied. I'm a 70 year old widow...Sold my home, buying a 5th wheel I traded in my Vibe car when I bought a used 2015 Dodge 3500 to pull the 5th wheel with f I'm a 70 year old widow...Sold my home, buying a 5th wheel I traded in my Vibe car when I bought a used 2015 Dodge 3500 to pull the 5th wheel with from Dave Smith Motors in kellogg Idaho. I got the paper temp tag taped in the back window. I had dealer installed leather seats in the front, dealer installed bumper step at the tailgate so I could get in the bed of the truck. I bought Husky Liners throughout, got the air bags installed at Les Schwab, got Siris trial for 3 months. My temp tag expired 9 days ago with no help from Dave Smith to get my permanent plates or even another temp tag for the truck. I was told that the previous owner of the truck didn't sign off on the odometer.This was suppose to be the holdup. I was told by Davenport WA. licensing dept. that I had to park the truck and not drive it. This truck is my only means of transportation. I paid the truck off through Ally Bank after finding out that what Dave Smith's Finance Manager told me that I could use Visa to make payments instead of the bank getting their hands into my account was Wrong...not true. He should of known that, right? I paid off the truck. Ally bank sent me a release of title they said. I haven't seen it. My previouse call to the Finance Manager when my temp.tag first expired, he said "Oh yes, here's the paperwork here on my desk! Im on my way over to to the Title Dept. right now and will hand it off personally" A few days later I call the title dept.at Dave Smith, she declined giving me anything because of paperwork. Even the court house in Davenport WA. called them twice to send a copy of the title so I could pay the taxes etc and drive the truck and once again, Dave Smith sent the same stuff to them without the title info to Davenport WA. NO WAY WOULD I DO BUSINESS WITH DAVE SMITH MOtORS in Kellogg Idaho. Dishonest and uncaring of anyone's situation except their own. Today is the 24th of July 2017. UNRESOLVED. STRANDED. NEEDING A LAWYER. The FINAL end of this mess with Dave Smith Motors in Kellogg Idaho ends with me not being able to get my meds at Fairchild AFB because I couldn't get plates and they would not renew my temp tag either, that expired on 6-15 2017 so I was unable to drive on base. The finance manager in Kellogg said as well as their head person in the title dept. that the previous owner did not sign off on the mileage. That is why I couldn't get title. ??? Excuse me, everyone has to sign a power of attourney dealing with vehicles I said, why don't you intital it.? The finance manager said due to Washington laws and Idaho laws blah blah...lies. None of that was true. This company put me out of not only being able to drive my only vehicle since being told to park it until I could get plates, but couldn't get on base to get prescriptions which lapsed and I cannot get for another month but while the truck sat I was paying premium insurance on it, my trial period of Siris, a month is wasted. The REAL situation that happened is, 4 days after I bought the truck Dave Smith Motors applied for duplicate title which takes 6 weeks!!!! They could of gotten a quick title for $31 in a couple days. But to save a few buck they put my health at risk and I was bar'd from driving an unlicensed vehicle. This is a 2015 Dodge Ram, not new but new enough for me. I would NOT RECCOMMEND buying into their 'bumper to bumper' warranty either. I called the warranty people about the steering column boot that was torn off and a foreign brogue speaking lady told me to take it to Les Schwab or Meinke or Truck Sales all of which were in Davenport WA. and all of whom knew nothing about this 'warranty outfit'. their lies lay before them...its not about you the customer, its about what they can talk you into. More

Bought our vehicle from dave smith When we initially started our search for a new vehicle, we wanted to go with the Smith as our family has done that in the past and had great experien When we initially started our search for a new vehicle, we wanted to go with the Smith as our family has done that in the past and had great experiences. The sales person we initially talked to to help us find a vehicle was so incredibly helpful and kind. After we bought our vehicle there were some things that were very wrong with it that we were not informed of Because dave Smith did not know. After many hours on the phone with them, aka the managers, and being treated very rude, and like our situation did not matter, we finally were able to take the vehicle back. There's more things I will not share that happened. We were extremely disappointed with our experience and will not be going back. The sales person, Nate, who initially helped us and helped us a second time to find a vehicle offered us five star service. But his hands were tied as to how much he could do. More

New Big Horn Outstanding experience. I am a second time new truck buyer from Dave Smith. Both times have been outstanding experiences. Very good salesman and servi Outstanding experience. I am a second time new truck buyer from Dave Smith. Both times have been outstanding experiences. Very good salesman and service department. I can not imagine buying any place else. I recommend Dave Smith Motors to anyone looking to buy. More

New RAM Pick-up Very good experience. Excellent service from the entire team. They have a very efficient process and there no time wasted. I would hightly recommen Very good experience. Excellent service from the entire team. They have a very efficient process and there no time wasted. I would hightly recommend their dealership to family and friends. More

A Perfect First Service Experience This was our first service for a new Jeep Wrangler. We are full-time RV'ers, so we always move around, and we did not buy our Jeep from Dave Smith, no This was our first service for a new Jeep Wrangler. We are full-time RV'ers, so we always move around, and we did not buy our Jeep from Dave Smith, nor is it likely we will become permanent, regular customers because we move around. Nevertheless, his service people treated us perfectly. They spotted that we had Jeep Wave discount coupons and applied those without our requesting it. Service was quick and within the estimated time. More

Top shelf The used sales manager Brian Hall was prompt and motiivated to give me a great experience. I was impressed that his boss cared how my experience was a The used sales manager Brian Hall was prompt and motiivated to give me a great experience. I was impressed that his boss cared how my experience was and came over to mix it up in a conversation. After a great experience I had time to reflect on what I thought about the Dave Smith team, at the end of the day I would not consider the need to go any where but straight to Dave Smith for my next truck purchase. Thanks More

Fast and friendly service. I have taken my vehicles to Dave Smith Motors for repairs for years. They have always treated me right and performed the work in a timely manner. I tr I have taken my vehicles to Dave Smith Motors for repairs for years. They have always treated me right and performed the work in a timely manner. I trust the dealership to get my vehicles fixed right the first time they see it and I've never had to take them back for the same issue. More

Non stress purchases Our experience with Dave Smith was non stressful. There wasn't any pressure to purchase the vehicle. We have been purchasing our vehicles from them fo Our experience with Dave Smith was non stressful. There wasn't any pressure to purchase the vehicle. We have been purchasing our vehicles from them for years. More