Dave Smith Motors
Kellogg, ID
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1,061 Reviews of Dave Smith Motors
Unsatisfied exsperience We came to Dave Smith because of the good news that we always heard. As for out experence we will probaly not buy our truck from here. We bought a new We came to Dave Smith because of the good news that we always heard. As for out experence we will probaly not buy our truck from here. We bought a new 17 Grand Jeep which i love. It had manufacture paint defect. We were told that out local body shop can fix it because it is a manufacture defect. The body shop called to get the billing info and was told it had to be done a the dealership. We live 2 1/2 hours away. We called multiple time and left messages. We were told by our sales person that he would take care of it. That was the last time he talked to us. This went on for a week. I left messages for the finance manager that i wanted to bring it back and get my car back. Once again no call back. I even left a call for the GM and no call. Finally they brought us a rental car to our employer and pick up my Jeep with no communication of the correct day they were picking it up. And when the delivery date was here once again no call to tell us it was going to be on another date. For the amount you spend on a new vehicle communication is so respectfull. More
Great Dealership This is the 3rd truck I have purchased from Dave Smith and every experience was excellent. Shopping on line was easy and their large inventory let me This is the 3rd truck I have purchased from Dave Smith and every experience was excellent. Shopping on line was easy and their large inventory let me find the exact truck I wanted. Samuel, my sales person, was outstanding he kept in contact with me and answer all my questions ASAP. Everyone at the dealership was friendly and very helpful during the whole process. Thank You More
Awesome from start to driving off in my new truck. Clyde made the whole experience very helpful and enjoyable. He was very accommodating and truthful about what was possible. I'm very happy with my pur Clyde made the whole experience very helpful and enjoyable. He was very accommodating and truthful about what was possible. I'm very happy with my purchase at Dave Smith. More
Why can't all businesses be this good? The inventory is huge. We couldn't find the exact truck anywhere else. The price was so low we kept thinking it had to be a mistake. The sales staff, The inventory is huge. We couldn't find the exact truck anywhere else. The price was so low we kept thinking it had to be a mistake. The sales staff, especially Sally Swanson, are just terrific, efficient, friendly, happy to help. Mark Vannett in accessories was SOOO knowledgeable about the specialized camper tie down accessories we wanted and he is one of the nicest and most personable people we've ever met, on the phone and then in person. He went way out if his way to get all our stuff installed in a short time since we had already booked our flights for just a couple days out. I normally dislike visiting with the finance guy who tries to sell you extended warranties, etc. but Jason Matheson is a real gem. He was so nice and made such sense, sharing with us the insights distilled from selling so many trucks, that we took his wise advice. We left feeling like he was more like our wise son than some guy trying to make a sale. We love Dave Smith Motors! It sounds crazy, because the best we can say about other places we've bought from is that it was, at best, ok, a bit painful, but time heals all wounds... Dave Smith is so unusual! So fantastic! Such a brilliant business model! Long may they prosper! More
Bought new truck with her accessories Outstanding!! The people & the price were outstanding!!! I will be going back to buy more trucks from them and will be recommending them to everyone I Outstanding!! The people & the price were outstanding!!! I will be going back to buy more trucks from them and will be recommending them to everyone I know!! More
Started bad , ended up Great! The first salesman was to busy for me . The second (Jared) was great , always available and responded immediately always. Highly recommend him !! As f The first salesman was to busy for me . The second (Jared) was great , always available and responded immediately always. Highly recommend him !! As far as the dealership , I haven't dealt with them enough yet to know. More
Only place to buy Will not go any where else to purchase after buying my new ram here. Hands down the best buying experience. Nothing was left to be desired Will not go any where else to purchase after buying my new ram here. Hands down the best buying experience. Nothing was left to be desired More
Smooth From the initial phone call to handing me the keys. A great experience and way to purchase a new vehicle. Purchased my 2018 Chevrolet Colorado Z71 on From the initial phone call to handing me the keys. A great experience and way to purchase a new vehicle. Purchased my 2018 Chevrolet Colorado Z71 on 9/28. Saved at least 5K from going local and it was actually cheaper than quoted when all was said and done. Their commercials don't lie, it is worth the drive. The BBQ lunch was spot on too, worth going on a Saturday, it was the busiest restaurant in town. More
thank you!!! Our salesman Clint at Dave Smith Motors and the finance people really worked hard to make our deal with the new 2018 Dodge Ram crew cab truck work. T Our salesman Clint at Dave Smith Motors and the finance people really worked hard to make our deal with the new 2018 Dodge Ram crew cab truck work. Thank you all!!! More
what a experience I bought 2 vehicles on line on Monday. Filled out all the paper work credit app, deposit and right signature. I call Tuesday talked to brandon about h I bought 2 vehicles on line on Monday. Filled out all the paper work credit app, deposit and right signature. I call Tuesday talked to brandon about having all paper work and vehicles ready Friday I did not want to spend time at dave smith auto (3hr drive one way) instead of having everything ready, credit app had not even been run, I had a 6 hour wait and a 3 hour drive home. I spent a total of 12 hrs on this deal. Brandon is the only positive I have for dave smith. He did all he could but his support staff is terrible. If I had not had my wife I would have left after 2 hrs, she stopped me from leaving. I do thank brandon for his help. More