Dave Smith Motors

Great sales but finance wasn't great Worked with Wes and Frenchy. They were fair and worked with me to get a used Ram truck. Wes was great, no longer works there, he was friendly and work Worked with Wes and Frenchy. They were fair and worked with me to get a used Ram truck. Wes was great, no longer works there, he was friendly and worked with me to find the right truck in my budget. When it came to finance, we were a number. Duke was the finance guy and was rushing theough everything. We decided to go with the warranty, great used truck warranty, but did not want it on our monthly payment because it brought the payment up $80. Duke told us that we could work woth the bank to pay it off. Just talked to the bank and it turns out that is not true. I called him to talk about it to see what we can do, I haven't heard back from him yet. My payment is due soon and we are stuck with this higher monthly payment. Not a great experience there. More

Great truck pricing lack of returned phone calls was an issues. If you didn't reach the sales or accessorys guy at the desk don't bother leaving a message. Didn't have on lack of returned phone calls was an issues. If you didn't reach the sales or accessorys guy at the desk don't bother leaving a message. Didn't have one call returned. Truck was damage the day I was supposed to take it home (repair work was 5/10). Made for an 8hr experience but this was no big deal. No one seemed to be able to answer any tech question on the truck, including the service manager. Everyone I spoke with was very biased toward their love of Dodge trucks. Got the feeling why would you waste your time on a GM. I suppose this is a dodge dealer, so I wouldn't expect them to be familiar with GM products. Sales guys seemed to be honest, they over priced me initially. Found their mistake and corrected it before I paid, that was great almost 2k corrected. I would recommend this dealer to a friend, knowing the good price is traded for customer service. More

oil change friendly service, very thorough, Feel confident that my vehicle received the best service available. am extremely pleased with my visit. Will trust friendly service, very thorough, Feel confident that my vehicle received the best service available. am extremely pleased with my visit. Will trust Dave Smith service department to take care of my car as long as I own it. More

Plan some time It took us about 6 hours to complete our deal. We started out at a number that was not going to work for us. After a lot of back and forth we finally It took us about 6 hours to complete our deal. We started out at a number that was not going to work for us. After a lot of back and forth we finally got to a number that worked. When we reached finance they increased the number again and tried to hurry up the process so we would not ask a lot of questions. We did not make a fuss as we still got a fair deal. It would have been nice if they would have been upfront about the increase they made when we finally signed as opposed to what we agreed upon. Bottom line the deal was good but the path getting their was not easy. More

Perfect Experience Absolutely the best experience buying vehicles we've ever had! Doug Apperson was awesome both before the sale and once we got to the dealership. I can Absolutely the best experience buying vehicles we've ever had! Doug Apperson was awesome both before the sale and once we got to the dealership. I can't think of one thing that could have been better! Extremely happy😊!! More

Second truck Doug Apperson and Ash Garner are great. We bought Dodge Ram 2500 long bed in 2013 and called last Wednesday to add a 2017 Big Horn Dodge Ram 2500 long Doug Apperson and Ash Garner are great. We bought Dodge Ram 2500 long bed in 2013 and called last Wednesday to add a 2017 Big Horn Dodge Ram 2500 long bed and picked it up Friday. We're a two truck family! More

Unsatisfied exsperience We came to Dave Smith because of the good news that we always heard. As for out experence we will probaly not buy our truck from here. We bought a new We came to Dave Smith because of the good news that we always heard. As for out experence we will probaly not buy our truck from here. We bought a new 17 Grand Jeep which i love. It had manufacture paint defect. We were told that out local body shop can fix it because it is a manufacture defect. The body shop called to get the billing info and was told it had to be done a the dealership. We live 2 1/2 hours away. We called multiple time and left messages. We were told by our sales person that he would take care of it. That was the last time he talked to us. This went on for a week. I left messages for the finance manager that i wanted to bring it back and get my car back. Once again no call back. I even left a call for the GM and no call. Finally they brought us a rental car to our employer and pick up my Jeep with no communication of the correct day they were picking it up. And when the delivery date was here once again no call to tell us it was going to be on another date. For the amount you spend on a new vehicle communication is so respectfull. More

Great Dealership This is the 3rd truck I have purchased from Dave Smith and every experience was excellent. Shopping on line was easy and their large inventory let me This is the 3rd truck I have purchased from Dave Smith and every experience was excellent. Shopping on line was easy and their large inventory let me find the exact truck I wanted. Samuel, my sales person, was outstanding he kept in contact with me and answer all my questions ASAP. Everyone at the dealership was friendly and very helpful during the whole process. Thank You More

Why can't all businesses be this good? The inventory is huge. We couldn't find the exact truck anywhere else. The price was so low we kept thinking it had to be a mistake. The sales staff, The inventory is huge. We couldn't find the exact truck anywhere else. The price was so low we kept thinking it had to be a mistake. The sales staff, especially Sally Swanson, are just terrific, efficient, friendly, happy to help. Mark Vannett in accessories was SOOO knowledgeable about the specialized camper tie down accessories we wanted and he is one of the nicest and most personable people we've ever met, on the phone and then in person. He went way out if his way to get all our stuff installed in a short time since we had already booked our flights for just a couple days out. I normally dislike visiting with the finance guy who tries to sell you extended warranties, etc. but Jason Matheson is a real gem. He was so nice and made such sense, sharing with us the insights distilled from selling so many trucks, that we took his wise advice. We left feeling like he was more like our wise son than some guy trying to make a sale. We love Dave Smith Motors! It sounds crazy, because the best we can say about other places we've bought from is that it was, at best, ok, a bit painful, but time heals all wounds... Dave Smith is so unusual! So fantastic! Such a brilliant business model! Long may they prosper! More

Bought new truck with her accessories Outstanding!! The people & the price were outstanding!!! I will be going back to buy more trucks from them and will be recommending them to everyone I Outstanding!! The people & the price were outstanding!!! I will be going back to buy more trucks from them and will be recommending them to everyone I know!! More