Dave Smith Motors
Kellogg, ID
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1,060 Reviews of Dave Smith Motors
Great prices and painless purchasing I found my truck online specials section. I couldn’t believe the price. I called the next day put my deposit down to hold it. Filled out the easy onli I found my truck online specials section. I couldn’t believe the price. I called the next day put my deposit down to hold it. Filled out the easy online forms. AND saved $300 a month on the lease to boot. More
Alison Hamilton is the Best of the Best (Dave Smith Motors) We are from Anchorage Alaska where the selection of vehicles is poor and the prices are high. After first calling a dealer in the Seattle area and not We are from Anchorage Alaska where the selection of vehicles is poor and the prices are high. After first calling a dealer in the Seattle area and not finding what we wanted, we called Dave Smith Motors and our sales representative Alison Hamilton got us into the exact new RAM that we wanted for a great price. Very little time spent in getting the deal done. Couldn't be happier and can't wait to get down and drive our new RAM off Dave Smith's lot! More
Unsatisfied exsperience We came to Dave Smith because of the good news that we always heard. As for out experence we will probaly not buy our truck from here. We bought a new We came to Dave Smith because of the good news that we always heard. As for out experence we will probaly not buy our truck from here. We bought a new 17 Grand Jeep which i love. It had manufacture paint defect. We were told that out local body shop can fix it because it is a manufacture defect. The body shop called to get the billing info and was told it had to be done a the dealership. We live 2 1/2 hours away. We called multiple time and left messages. We were told by our sales person that he would take care of it. That was the last time he talked to us. This went on for a week. I left messages for the finance manager that i wanted to bring it back and get my car back. Once again no call back. I even left a call for the GM and no call. Finally they brought us a rental car to our employer and pick up my Jeep with no communication of the correct day they were picking it up. And when the delivery date was here once again no call to tell us it was going to be on another date. For the amount you spend on a new vehicle communication is so respectfull. More
Buying 4th New Car at Dave Smith Motor with help of Walter Our salesman- Walter made this an easy smooth experience. From the first call, he had all the needed info, was easy to reach and returned calls quickl Our salesman- Walter made this an easy smooth experience. From the first call, he had all the needed info, was easy to reach and returned calls quickly. We drove from Salt Lake City, Utah due to prior positive experiences with Dave Smith Motors. After the 10 hour drive, Walter was helpful in leading us to a local motel, and giving us info about places to eat. On Saturday, he made the process as easy as possible and by noon we drove away with our beautiful Dodge Ram 1500. Thanks to all. More
Great sales but finance wasn't great Worked with Wes and Frenchy. They were fair and worked with me to get a used Ram truck. Wes was great, no longer works there, he was friendly and work Worked with Wes and Frenchy. They were fair and worked with me to get a used Ram truck. Wes was great, no longer works there, he was friendly and worked with me to find the right truck in my budget. When it came to finance, we were a number. Duke was the finance guy and was rushing theough everything. We decided to go with the warranty, great used truck warranty, but did not want it on our monthly payment because it brought the payment up $80. Duke told us that we could work woth the bank to pay it off. Just talked to the bank and it turns out that is not true. I called him to talk about it to see what we can do, I haven't heard back from him yet. My payment is due soon and we are stuck with this higher monthly payment. Not a great experience there. More
Great truck pricing lack of returned phone calls was an issues. If you didn't reach the sales or accessorys guy at the desk don't bother leaving a message. Didn't have on lack of returned phone calls was an issues. If you didn't reach the sales or accessorys guy at the desk don't bother leaving a message. Didn't have one call returned. Truck was damage the day I was supposed to take it home (repair work was 5/10). Made for an 8hr experience but this was no big deal. No one seemed to be able to answer any tech question on the truck, including the service manager. Everyone I spoke with was very biased toward their love of Dodge trucks. Got the feeling why would you waste your time on a GM. I suppose this is a dodge dealer, so I wouldn't expect them to be familiar with GM products. Sales guys seemed to be honest, they over priced me initially. Found their mistake and corrected it before I paid, that was great almost 2k corrected. I would recommend this dealer to a friend, knowing the good price is traded for customer service. More
oil change friendly service, very thorough, Feel confident that my vehicle received the best service available. am extremely pleased with my visit. Will trust friendly service, very thorough, Feel confident that my vehicle received the best service available. am extremely pleased with my visit. Will trust Dave Smith service department to take care of my car as long as I own it. More
Plan some time It took us about 6 hours to complete our deal. We started out at a number that was not going to work for us. After a lot of back and forth we finally It took us about 6 hours to complete our deal. We started out at a number that was not going to work for us. After a lot of back and forth we finally got to a number that worked. When we reached finance they increased the number again and tried to hurry up the process so we would not ask a lot of questions. We did not make a fuss as we still got a fair deal. It would have been nice if they would have been upfront about the increase they made when we finally signed as opposed to what we agreed upon. Bottom line the deal was good but the path getting their was not easy. More
Perfect Experience Absolutely the best experience buying vehicles we've ever had! Doug Apperson was awesome both before the sale and once we got to the dealership. I can Absolutely the best experience buying vehicles we've ever had! Doug Apperson was awesome both before the sale and once we got to the dealership. I can't think of one thing that could have been better! Extremely happy😊!! More
Second truck Doug Apperson and Ash Garner are great. We bought Dodge Ram 2500 long bed in 2013 and called last Wednesday to add a 2017 Big Horn Dodge Ram 2500 long Doug Apperson and Ash Garner are great. We bought Dodge Ram 2500 long bed in 2013 and called last Wednesday to add a 2017 Big Horn Dodge Ram 2500 long bed and picked it up Friday. We're a two truck family! More