Dave Smith Motors

Very good Overall I would rate the business as well run, with good people. I have a few suggestions that you might consider: Coordination between sale Overall I would rate the business as well run, with good people. I have a few suggestions that you might consider: Coordination between sales, finance and accessories could be a bit better. I found it hard to determine who was handling what? Give your customers a little insight into the processes that you follow, and who is handling what. Ten years ago, we purchased a Ram truck and you coordinated the camper shell accessory. I would suggest you look into once again doing so. It would have saved me a whole day on delivery day and made the process much easier. I was given the reason why you discontinued the process and it would appear that a little more education given to the sales force, might have been an easier solution? Don Dunn More

bought my second new car since 1987 Lori Burruss was great finding the vechicle I wanted. I came from Port Townsend WA. When I got here she was ill and couldn't make it. Jacob took over Lori Burruss was great finding the vechicle I wanted. I came from Port Townsend WA. When I got here she was ill and couldn't make it. Jacob took over for her and he was great. I kinda showed up unannounced and everyone even though were busy got her done. I will be back. Dan Wiggins More

Every employee we were dealing with were extremely friendly From our first phone call, to our arrival and thru our purchasing our Ram, we couldn’t have ask for more polite service. Thanks again Bob Zimmer From our first phone call, to our arrival and thru our purchasing our Ram, we couldn’t have ask for more polite service. Thanks again Bob Zimmer More

Best buying Experience ever Bought the car over the internet and phone got every thing I wanted AND MORE within my budget. Felt effortless. Best car buying experience Ihave ever Bought the car over the internet and phone got every thing I wanted AND MORE within my budget. Felt effortless. Best car buying experience Ihave ever had. More

Great experience!! We searched all of our local dealerships within a hundred miles and quickly became discouraged as we needed a very specific truck to fit our needs and We searched all of our local dealerships within a hundred miles and quickly became discouraged as we needed a very specific truck to fit our needs and nobody seemed able to find me exactly what we needed. that all changed when I contacted Andrew Werner at Dave Smith motors he was very attentive to our needs and within minutes provided not only one option but several, we were a little reluctant to travel the distance at first but after our experience would do it again in a heartbeat we found the exact truck I mean exact down to the color at a price nobody other dealership could touch. Thank you Andrew! and Dave Smith motors. More

Best ever buying experience!! Loved every step of the process! Purchased a used 2015 Ram 2500. Nicer than I expected! Very happy! Had leather and heated seats installed, the wo Loved every step of the process! Purchased a used 2015 Ram 2500. Nicer than I expected! Very happy! Had leather and heated seats installed, the work was high quality. Great price! More

Easy Day Up front costs no haggling and fair Kelly blue book on the trade in. No let me talk with my manager crap. Easy Day! ya Up front costs no haggling and fair Kelly blue book on the trade in. No let me talk with my manager crap. Easy Day! ya More

Great price, freindly service Great deal on a year end jeep, freindly staff, low pressure. Only 2 negative issues in my experience. Ride from the airport had me listed on the wro Great deal on a year end jeep, freindly staff, low pressure. Only 2 negative issues in my experience. Ride from the airport had me listed on the wrong day, But i caught an empty seat on the day I was there.... no foul. And closing the cash deal on the car required a manager's signature for some paperwork and all the managers were in meetings.... slowed me down about an hour trying to find someone not in a meeting on a Friday morning. Other than that perfect. Beau did a fantastic job getting me into the car I wanted at a price that was worth the drive back to New Mexico! More

Slow reactions to financing of vehicle - loan made by others Called 2 days before arriving to settle the terms and delivery date. Arrived at 8:20 am on 11/2/17 and did not leave with the vehicle until 12:30 pm. Called 2 days before arriving to settle the terms and delivery date. Arrived at 8:20 am on 11/2/17 and did not leave with the vehicle until 12:30 pm. Only explanation provided was the paper work was not finished as having a lien holder. Cashiers checks and VISA card were ready at 8:20 but waited until 11:00 am to speak with "Joe" (no last name provided) who simply asked is the a lien holder - answered yes and then he left. After the instructional drive, explanation of the accessory operations, and 6 cups of coffee went over to the Chevrolet office of Curt Zimmer and spent another hour with his options. Overall felt abused by several "backroom" staff who were riding our sales repr "Chuck" Matejovsky and delayed our 900+ mile trip by these wasted hours. More

Pretty good experience. I bought my 2015 Dodge dart her at DSM where I've purchased my last 4-5 vehicles. I brought it in for repairs on a TSB regarding the engine cooling s I bought my 2015 Dodge dart her at DSM where I've purchased my last 4-5 vehicles. I brought it in for repairs on a TSB regarding the engine cooling system. It took two appointments to get it done. Nationwide computer failure the first time cancelled the appointment. Got er' done the second visit. More