Darrell Waltrip Honda
Franklin, TN
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712 Reviews of Darrell Waltrip Honda
Sam Daley, my service representative could not have been any more helpful, professional, and trustworthy, guiding me with the service needed on my 2017 Honda Pilot. I have worked with Sam for over two years any more helpful, professional, and trustworthy, guiding me with the service needed on my 2017 Honda Pilot. I have worked with Sam for over two years now and he has never let me down. If you are looking for a conscientious, true service rep, then Sam is the man you need to ask for! Pam Rowan More
Great sales staff that worked with us as well as a smooth process of our purchase. Thorough explanation of vehicle features as well. process of our purchase. Thorough explanation of vehicle features as well. More
The team at Darrell Waltrip Honda is the absolute best. I have never had a better experience purchasing a car. My sales rep, Doug, guided me through the entire process and had the patience of Job as I aske I have never had a better experience purchasing a car. My sales rep, Doug, guided me through the entire process and had the patience of Job as I asked a million questions. I'd recommend him to anyone looking for a new or used car. And Quanda in the finance department made the "paperwork" process so easy. I encountered at least a dozen staff members during my visits, and every single person smiled and engaged me in conversation to make sure I had what I needed. If you need a car, you are in good hands with Darrell Waltrip Honda. More
This purchase started after I submitted an inquiry regarding one of the cars they had listed online. I was promptly contacted back by a salesman named Daniel. He was extremely professional and was eag regarding one of the cars they had listed online. I was promptly contacted back by a salesman named Daniel. He was extremely professional and was eager to help answer my questions. We discussed that I live in North Alabama and would be driving over 2 hours to purchase the car, so I wanted to have everything agreed upon before making the trip. He included his Sales Manager in the conversation and we were able to agree upon a price. They immediately pulled the vehicle to hold it until I arrived knowing it would be late in the afternoon before I could make the trip. They did not require any deposit and fully understood that I would make the final decision on purchasing once I drove the car and did my inspection. Daniel had an emergency come up and notified that Richard would be assisting me when I arrived. Richard was also extremely professional and was able to answer the question specific to the car when I arrived. The car was exactly as described online without any surprises. The entire process was great. Nick in finance was also extremely helpful. I’m so glad I made the drive because the customer service throughout the entire buying process was amazing. I can’t recommend them all enough. More
From start to finish, everything was seamless. I appreciate the team helping me purchase my first new vehicle. I appreciate the team helping me purchase my first new vehicle. More
This dealership has helped me more then I could imagine. Once I got Hannah on the phone to get an emergency service appointment everyone helped. I have had a lot of problems with the Encore I got 5 mo ths a Once I got Hannah on the phone to get an emergency service appointment everyone helped. I have had a lot of problems with the Encore I got 5 mo ths ago and with the help of the Honda team, I left a part of the Honda family. More