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Darrell Waltrip Honda

Franklin, TN

4.9
1,223 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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1,223 Reviews of Darrell Waltrip Honda

June 22, 2026

Great experience from start to finish. Xavier Burton was friendly and patient with all of my questions. And the car has been a dream to have. Full marks to Xavier, Hosea, and Darrell Waltr More

by teacupinatempest
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Burton, Hosea Willis, Nick Ward
Jun 23, 2026 -

Darrell Waltrip Honda responded

Thank you so much for taking the time to leave us this wonderful review and the perfect 5/5 rating! We're thrilled to hear that your experience was great from start to finish — that's exactly what we strive for with every guest. It's so great to know that Xavier Burton was friendly and patient with all of your questions, and that Hosea was also there to make your visit a pleasant one. We'll be sure to pass your kind words along to Xavier, Hosea, and the entire Darrell Waltrip Honda team. Enjoy your new car — we hope it continues to be a dream to own! We look forward to seeing you again for all your future sales and service needs!

June 20, 2026

Excellent dealership and staff. Very caring and professional staff. We were blessed to have Sam Hill as our salesman and he was so perfect for the job. Sam was very knowledgeable More

by claudiamjohnson1
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sam Hill and Mazio Rhodes
Jun 23, 2026 -

Darrell Waltrip Honda responded

Thank you so much for taking the time to leave us such a detailed and heartfelt review and the perfect 5/5 rating! Reviews like yours truly mean the world to our entire team. We are so glad to hear that Sam Hill was such a perfect fit for you — knowledgeable, genuinely caring, and attentive without being overbearing is exactly the kind of experience we want every guest to have. We're also thrilled to hear that Mazio Rhodes was able to step in and make the financial side of things smooth and easy — having someone you can trust to answer your questions and guide you through the process makes all the difference. You are absolutely right that both men deserve the highest ratings, and we will make sure they both know how much you appreciated them! Thank you for the kind words about your trade-in experience and for enjoying the whole car buying process with us. Most of all, thank you for telling everyone — there is no greater compliment than a personal recommendation. We hope to see you again at Darrell Waltrip Honda for all your future sales and service needs!

June 20, 2026

Thank you for always providing exceptional care, service, and a peace of mind. Awesomeness plus 1 More

by mybls6424
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Kwak , Brandon Tidwell
Jun 21, 2026 -

Darrell Waltrip Honda responded

Thank you so much for this incredibly kind review! Providing exceptional care, quality service, and true peace of mind is exactly what we strive for with every single customer, and hearing that we consistently deliver on that means the world to our entire team. "Awesomeness plus 1" — we love that! We truly appreciate your loyalty and trust in Darrell Waltrip Honda and look forward to continuing to take great care of you every time you visit!

June 20, 2026

Robert and Sam did excellent service. Very professional staff. Would highly recommend to anyone else! More

by delkdb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Taylor , Robert James-Holtbrady
Jun 21, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the wonderful feedback! We're delighted to hear that Robert and Sam took such great care of you during your visit. Professionalism and quality work are things we take a lot of pride in here at Darrell Waltrip Honda, and it's always rewarding to know that comes through. We truly appreciate the recommendation — it means a great deal to our entire team. We'll make sure Robert and Sam hear about this! We look forward to welcoming you back anytime you need us.

June 19, 2026

Ana was so patient and helpful with me having so many questions! She worked out exactly what I needed. I'm going to love my new CRV. Brenda More

by brendaandthree
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hosea Willis, Ana Losada
Jun 21, 2026 -

Darrell Waltrip Honda responded

Brenda, thank you so much for the wonderful review! We're so glad Ana was able to take the time to answer all of your questions and find exactly what you needed. Enjoy every mile in your new CRV — you're going to love it! We appreciate your business and hope to see you again at Darrell Waltrip Honda!

June 18, 2026

Best Service department anywhere. Brandon always explains everything that needs doing or can wait until my next service. Waiting are is clean, coffee is good, there was even live mus More

by Chris Parsons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
Jun 21, 2026 -

Darrell Waltrip Honda responded

Chris, that is such a fantastic compliment — thank you! We will make sure Brandon knows how much his thoroughness and clear communication means to you. We take a lot of pride in making our service experience comfortable from start to finish, so it is great to hear the waiting area, coffee, and even the live music hit the mark! We are so glad to have earned your trust and we look forward to taking care of you for many more visits to come at Darrell Waltrip Honda.

June 18, 2026

Jordan was great and had me out in great time! ! Been going there for years and always professional. More

by Khale2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Tawfeek
Jun 22, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the kind words and for your loyalty over the years! We will make sure Jordan knows he knocked it out of the park for you. Getting our customers in and out efficiently while keeping that professional experience is always the goal, and we are glad we continue to deliver that for you. We look forward to seeing you again at Darrell Waltrip Honda!

June 16, 2026

We recently purchased a vehicle from Crystal, and it was by far the best car-buying experience we’ve ever had. From the moment we walked in, she was friendly, professional, extremely knowledgeable, and genu More

by carolinacastellanos331
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Crystal Cheyenne
Jun 17, 2026 -

Darrell Waltrip Honda responded

Carolina, thank you so much for taking the time to share such a detailed and heartfelt review! We are absolutely thrilled to hear that your car-buying experience with Crystal was the best you've ever had — that is truly the highest compliment we could receive. Crystal is an incredible member of our team, and it's wonderful to know that her friendliness, knowledge, and genuine care for her customers made such a lasting impression. We're so glad she was able to make the entire process smooth, stress-free, and enjoyable from start to finish, and that she took the time to answer every question honestly and thoroughly. Congratulations on your new vehicle! We are grateful for your trust in Crystal and the Darrell Waltrip Honda family, and we look forward to welcoming you back when you're ready for your next one.

June 12, 2026

Crystal was such a pleasure to work with. So kind and friendly, and she really has gone way above. She noticed problems and worked to resolve them. She even brought the car to me and notic More

by elaine
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Ward
Jun 14, 2026 -

Darrell Waltrip Honda responded

Elaine, thank you so much for taking the time to share this — what a wonderful review! We're thrilled to hear that Crystal went above and beyond to make sure everything was taken care of, from proactively spotting issues to personally bringing your car to you and following up on the missing mat. That kind of attentiveness and dedication is exactly what we strive for. We'll make sure Crystal sees this — she truly deserves the recognition. We hope to see you again soon!

June 12, 2026

Customer service was very good. Requested service and recommended service was reviewed and agreed. Service representative was very courteous and thorough. More

by Terry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sam Taylor
Jun 14, 2026 -

Darrell Waltrip Honda responded

Terry, thank you for the thorough and thoughtful review! We're glad Sam took the time to walk through everything with you and made sure the visit was handled with care and transparency. Across-the-board 5s means the world to us. We look forward to taking care of you again!

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