
Darrell Waltrip Honda
Franklin, TN
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754 Reviews of Darrell Waltrip Honda
My service technician, Joseph Reynolds, continues to help me efficiently with his friendly approach. I just had a nail in my tire and he treated me like I was the most important customer he has ever had ! me efficiently with his friendly approach. I just had a nail in my tire and he treated me like I was the most important customer he has ever had ! I so value Darrell Waltrip Honda and all those in the Service Department- especially Joseph Reynolds. More
Salesperson Alex Leon was very helpful. He was genuine and did not try to push anything on me. Management worked hard to get me the best deal. He was genuine and did not try to push anything on me. Management worked hard to get me the best deal. More
It was a very inviting environment. From the great information given, to a fantastic cookie eaten; it was an incredible experience! From the great information given, to a fantastic cookie eaten; it was an incredible experience! More
My new car process was very smooth and everyone was helpful and made the experience easy! Thank you so much for making my purchase experience excellent and I love my new HR-V helpful and made the experience easy! Thank you so much for making my purchase experience excellent and I love my new HR-V More
Excellent people to work with! Highly recommend you START with Darrell Waltrip and not waste time with other dealerships! You will not regret it! It didn’t become the best dealersh Highly recommend you START with Darrell Waltrip and not waste time with other dealerships! You will not regret it! It didn’t become the best dealership in the state by just having fair prices! These folks still value service and respect as part of making the best deal possible for you! Thank you Darrell Waltrip Honda staff for making a stressful situation a pleasure to do business with you! Glad to be part of your dealership’s extended family and to tell others! More
The entire process was very smooth and efficient. Everyone at the dealership was professional, courteous, and attentive throughout the entire process. Everyone at the dealership was professional, courteous, and attentive throughout the entire process. More
BUYER BEWARE. And I do mean this. Deceptive, manipulative, untrustworthy. Exactly the car dealers people warn you about. Melissa Coon deceived me on the phone abou And I do mean this. Deceptive, manipulative, untrustworthy. Exactly the car dealers people warn you about. Melissa Coon deceived me on the phone about speaking to her manager about shipping fee for a car she was "going to" speak with her manager about. I was very insistent that this be sorted out. And this after she tried to upsale me with the ridiculous oil change program they offer as an add-on fee. Made an appointment to meet her at Darrell Waltrip. She'd just told me whatever was necessary to get me into the store. Then pretended she didn't know about the previous conversation. Finally asked me what I expected for out the door price. Went and got the manager, Mike Toomey, who ALSO pretended he was not aware of the details of the sale and had no knowledge of any discussion about the shipping fee for the car. Began to suspect after my insistence about having my mechanic check out the car before I paid anything that there were problems with the car not listed in the carfax. And THEN he stated they didn't even know if the car was available! Went and pretended to check after my insistence and said the car was even then being bought at its location. Drove an hour in the rain for these bad car schemer tricks. These people just radiated unethical scammer to me especially Mike Toomey. More
This establishment was beautiful and had a wonderful atmosphere provided by the live music and exceptionally friendly staff. It made the hard choice of finding a car much more pleasurable than I was exp atmosphere provided by the live music and exceptionally friendly staff. It made the hard choice of finding a car much more pleasurable than I was expecting. More