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Darrell Waltrip Honda

Franklin, TN

5.0
930 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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930 Reviews of Darrell Waltrip Honda

October 16, 2025

As always Kwame took great care of my car while I had it in for service. The detail department did a great job on refurbishing my headlights More

by jenniferhaire2018
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
October 16, 2025

Brandon Tidwell in the service department is excellent at explaining service and great at helping me work out my car’s service needs!!! More

by Acbrigman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
October 15, 2025

We just bought our second vehicle from Waltrip Honda. Our salesperson, Ana Losada, was terrific! She was informative and knowledgeable. We highly recommend dealership without hesitation! More

by debbdenn0
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hosea Willis, Nick Ward, Ana Losada
October 12, 2025

Every person at the dealership is fantastic. From the front desk to the sales team, parts and service department. I have never had such an amazing experience from a car dealer. More

by Hevy767
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku, Joseph Reynolds, William Berryman
Oct 15, 2025 -

Darrell Waltrip Honda responded

Hello Hevy767, thank you; we appreciate your feedback! We love that you have had a great experience with everyone and we thank you for taking the time to fill out this review. Have an amazing day!

October 08, 2025

Very clean and comfortable atmosphere. Length of time to complete, I feel was excessive. First offer on trade was low ball. Since I had checked three sites before visit I knew what my tra More

by ggs46
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hosea Willis, Richard Lamberth, Luis Benavidez
Oct 10, 2025 -

Darrell Waltrip Honda responded

Thank you for your feedback. We appreciate your honest comments and are glad to hear that you found our atmosphere clean and comfortable, and that you had an excellent experience with your salesperson, Richard. He truly is a valuable member of our team, and we're pleased to know he was honest and straightforward with you. We sincerely apologize that the initial trade-in offer and the overall time to complete the purchase did not meet your expectations. This is certainly not the experience we want our customers to have, and we regret that we fell short in this instance. We are continuously working to improve our processes, including our trade-in evaluation and the efficiency of our purchase experience. We value your business and hope that, despite these points, you will consider giving us another opportunity in the future.

October 07, 2025

Took my car in for a recall to be fixed, Brandon Ragsdale made the process smooth and quick! He is always upfront and honest More

by amberj87
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Ragsdale
Oct 10, 2025 -

Darrell Waltrip Honda responded

Thank you for taking the time to share your positive experience! We're thrilled to hear that Brandon Ragsdale made the process of getting your recall fixed smooth and quick. Your safety and satisfaction are our top priorities, and we're happy we could address the recall with excellent service. We look forward to seeing you again for any future service needs.

October 07, 2025

The service area is very clean and inviting. My visit was to take care of my Honda Passport/Transport. More

by wcothern
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Taylor Berryman
Oct 10, 2025 -

Darrell Waltrip Honda responded

Thank you for the wonderful feedback! We're so glad you found our service area clean and inviting. We truly appreciate you trusting us with your Honda Passport and look forward to seeing you again for your next service visit.

October 07, 2025

The entire experience was very easy, low pressure, and friendly. Renay was exceptionally kind, friendly, personable, and welcoming. Hosea was cheerful, direct, understanding, and a great listener. Nikki w More

by Chrcoles
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Renay Sofi, Hosea Willis, Nikki Barger
Oct 09, 2025 -

Darrell Waltrip Honda responded

Thank you so much for your wonderful review! We will be sure to pass along your kind words to Renay, Hosea, and Nikki. It means a lot to our team to know their efforts in providing exceptional service were so appreciated. Your feedback helps us continue to improve, and we hope to see you again soon!

October 06, 2025

My wife and I had a great experience purchasing our first Honda through this dealership and with the help from Xavier and Luis. They were dedicated to getting us in the vehicle we wanted and very professiona More

by Cody_renfro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Xavier Burton, Luis Benavidez
Oct 09, 2025 -

Darrell Waltrip Honda responded

Thank you so much for the fantastic review! We are thrilled to hear that you and your wife had such a great experience purchasing your first Honda with us. We're so proud to have Xavier and Luis on our team, and we'll be sure to pass along your kind words. Welcome to the Honda family!

October 04, 2025

I appreciate Mike Toomey and Ron Tuut for having our 2026 Honda passport elite delivered to the dealership rather than driven from the dealership in Kentucky. They were attentive to our concerns and the deta More

by bigdill1982
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Toomey, Nick Ward, William Berryman, Ron Tutt Jr.
Oct 09, 2025 -

Darrell Waltrip Honda responded

Thank you for the fantastic review! We are so glad to hear you had a great experience with Mike and Ron during your purchase of the new 2026 Honda Passport Elite. Your kind words about both our sales and service teams mean a lot. We appreciate your loyalty and hope you enjoy your new Passport!

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