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Darrell Waltrip Honda

Franklin, TN

4.9
1,241 Reviews
Call Dealership (855) 996-0073
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1430 Murfreesboro Rd

Franklin, TN

37064

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1,241 Reviews of Darrell Waltrip Honda

July 13, 2026

Service was incredible and Brandon, service manager was awesome. Took care of every need and made sure everything was taken care of. He is a great asset to Waltrip Honda. I'd keep him around for the nex More

by Supersticks2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
Report | Print
July 09, 2026

The staff at this location are always friendly and professional; it’s refreshing and so appreciated. More

by Ms. Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert and Sam
Report | Print
Jul 10, 2026 -

Darrell Waltrip Honda responded

Ms. Thomas, thank you so much for the wonderful feedback! Knowing that our team consistently delivers a friendly and professional experience means the world to us. We truly appreciate your loyalty and look forward to seeing you again!

July 09, 2026

Very accomodating and helpful. My salesman, Justin Pennington was knowledgeable and helpful. He did not pressure me and did all he could to make sure I stayed within my budget. More

by twooten116
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luis Benavidez, Justin Pennington
Report | Print
Jul 10, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the wonderful feedback! We're thrilled to hear that Justin made your experience at Darrell Waltrip Honda such a positive one. Knowledgeable, helpful, and pressure-free — that's exactly the kind of service our team strives to deliver every day. We truly appreciate you taking the time to share your experience, and we hope to see you again for all your future automotive needs!

July 08, 2026

What a stellar team! Thank you for taking such good care of me! Hosea Willis, Ron Tutt and Nick Copley are the best! More

by sandra.gray7103
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Copley - Finance Dept., Hosea Willis, Ron Tutt Jr.
Report | Print
Jul 10, 2026 -

Darrell Waltrip Honda responded

What a wonderful review — thank you so much! We're thrilled to hear that Hosea, Ron, and Nick took such great care of you. They truly are an incredible team, and it means the world to us that you felt that. We appreciate you choosing Darrell Waltrip Honda and hope to see you again soon!

July 08, 2026

Well planned warranty service. Prompt. Courteous. Smart. Always a pleasure to deal with Waltrip Honda! More

by j1odonnell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
So sorry! I can't remember his name!!
Report | Print
Jul 10, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the kind words and the five-star rating! We're glad your warranty service visit went smoothly from start to finish. Prompt, courteous, and efficient service is exactly what we strive for every day, and it means a lot to hear that it came through during your visit. We look forward to seeing you again at Darrell Waltrip Honda!

July 06, 2026

Matt did a wonderful job taking care of us and our vehicle. Absolutely first rate. Thank you! More

by sp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew (Matt) Deckard
Report | Print
Jul 07, 2026 -

Darrell Waltrip Honda responded

Thank you so much for the fantastic feedback! We're delighted to hear that Matt took such great care of you and your vehicle. First-rate service is exactly what we strive for, and it's wonderful to know he delivered on that. We appreciate your trust in Darrell Waltrip Honda and look forward to seeing you again!

July 03, 2026

Amazing customer service, support and extraordinary informative service! I love it!! The best customer service ever! More

by Guillermina S.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roman Oliver
Report | Print
Jul 06, 2026 -

Darrell Waltrip Honda responded

Guillermina, thank you so much for the enthusiastic feedback — we love it too! Delivering amazing, informative service that truly wows our customers is what we aim for every single day at Darrell Waltrip Honda. We're so glad your experience reflected that. We look forward to seeing you again soon!

July 01, 2026

My man Jason got my wife and I into a brand new Honda civic! Genuinely such a great guy & made my experience with Darrell Waltrip Honda so great. Before coming here I was extremely skeptical of dealershi More

by Masonray2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, Hosea Willis
Report | Print
Jul 02, 2026 -

Darrell Waltrip Honda responded

Masonray2, thank you so much for this incredible review! We love hearing that Jason made such a great impression on you and your wife. He truly cares about every customer he works with, and we're so glad he could change your perspective on the car-buying experience. Congratulations on your new Civic — we can't wait to see you both back when it's time for the next one!

July 01, 2026

I will not go back to Darryl Waltrip Honda. They tried a bait and switch on a vehicle I waited 5 days to see once in came in on trade. It was 6k over what I was told and they tried to decepti More

by 744
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
The sales person resigned the week after I walked out. I spoke with him after and he left due to the poor practices I ran in to.
Report | Print
Jul 02, 2026 -

Darrell Waltrip Honda responded

We are truly sorry to hear about your experience and completely understand your frustration. This is not the standard we hold ourselves to, and we sincerely apologize for the way your visit was handled. A manager will be reaching out to you directly to discuss this further and make things right. Thank you for bringing this to our attention.

July 01, 2026

Jason helped us get the Honda Civic Sport that I’ve wanted for 3 years. He was so helpful, friendly, and got us a great deal. I can’t reccomend Jason and thsi dealership enough! More

by sarahligon44
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Fields (10 stars!), William Berryman
Report | Print
Jul 02, 2026 -

Darrell Waltrip Honda responded

Thank you so much for this wonderful review! A Honda Civic Sport that's been on your wish list for three years — that's a big deal, and we're so thrilled Jason was able to make it happen for you! Helpful, friendly, and a great deal? That's exactly the experience we want every customer to walk away with. We're so glad you chose Darrell Waltrip Honda, and we hope you're enjoying every mile in that Civic Sport. We look forward to seeing you again!

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