
Darrell Waltrip Honda
Franklin, TN
Filter Reviews by Keyword
By Type
755 Reviews of Darrell Waltrip Honda
Great service writer Kramer is the best service writer. He’s friendly, clearly explains the service per formed on the vehicle and what it needs serviced in the future. T Kramer is the best service writer. He’s friendly, clearly explains the service per formed on the vehicle and what it needs serviced in the future. The service was reasonably quick. More
Can’t say enough good things about my experiences with Darrel Waltrip Honda. Everyone I’ve dealt with from Including Alex Leon in sales to Rick Nichols in service down to the people on the phone. Everyone Darrel Waltrip Honda. Everyone I’ve dealt with from Including Alex Leon in sales to Rick Nichols in service down to the people on the phone. Everyone has been extremely pleasant , courteous, knowledgeable and helpful. More
I came in with a flat tire on a cold rainy Monday morning without an appointment. The place was packed with customers. I was met promptly by Josh Galyean who heard my issue and assessed the situation and tol without an appointment. The place was packed with customers. I was met promptly by Josh Galyean who heard my issue and assessed the situation and told me that he would have someone to help me as soon as possible and to sit inside the vehicle to stay warm. Shortly thereafter Wesley Lemonds came up and proceeded to take care of the situation. He was very professional and told me that he could have the tire looked at to see if it was repairable. I went inside and worked on a report for about 10 minutes and he appeared to tell me that the tire could be fixed and should be ready in about an hour and gave me the estimate for the repair. He had the car back to me in less than the hour and out the door and off to work. Wesley sure helped to fix the tire and make a very bad Monday morning much better. A big thanks to the professional staff of the entire Waltrip Honda service, especially Wesley Lemonds More
Fast and professional service. Easy to make an appointment and representatives are always so caring. Service department provides competitive pricing and quality performance. Waiting area ckean and appointment and representatives are always so caring. Service department provides competitive pricing and quality performance. Waiting area ckean and comfortable and the dealer provides snacks and beverages. Rich Nicholls was my service advisor and I am confident that I am getting the best service and advice regarding my Honda Fit. More
I am a five Honda owner and service at Waltrip Honda always meet my expectations and beyond. Kwame is the best! Such a professional and relational. I always leave pleased with my service. always meet my expectations and beyond. Kwame is the best! Such a professional and relational. I always leave pleased with my service. More
Consistent high level of service and professionalism I had an appointment for my scheduled oil change. No problem. There were some other services that I needed due to time since last completed that Rick I had an appointment for my scheduled oil change. No problem. There were some other services that I needed due to time since last completed that Rick told about and all the things were needed. I did not feel pressured and the decision on performing them was mine to make. He came to me in the waiting at least 2 times to check on me, see it if needed anything, and to give me an update on the progress on my Ridgeline. This is my second time dealing with Rick and will request him every time. I had a couple of none service questions and he answered them without hesitation. An overall good experience. More
I would recommend this dealership for service. They are professional, friendly and pleasant to do business with. The wait time is expected but completely reasonable. professional, friendly and pleasant to do business with. The wait time is expected but completely reasonable. More
Fabulous! Organized & top-notch in all categories! First experience with Kwame-very knowledgable, friendly, professional, & great sense of humor; will request him again! Entire service area is impressive. experience with Kwame-very knowledgable, friendly, professional, & great sense of humor; will request him again! Entire service area is impressive. More
Great service, very friendly staff. My high schooler son was treated well and was impressed by how quickly service was done. I have been doing business here for 20 years now. was treated well and was impressed by how quickly service was done. I have been doing business here for 20 years now. More
bad service Avoid service center. Not upfront about costs, extra maintenance, add ons, or time estimate. 3 hours longer than expected, 1.5 hours late. Quoted 1,00 Avoid service center. Not upfront about costs, extra maintenance, add ons, or time estimate. 3 hours longer than expected, 1.5 hours late. Quoted 1,000$ than other local dealership. Waste of time and $. More