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Darrell Waltrip Honda

Franklin, TN

5.0
743 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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743 Reviews of Darrell Waltrip Honda

October 02, 2019

This is my 3rd new car purchase from Darrell Waltrip family of cars. I drive in from out of state. The service and sales teams are knowledgeable and customer minded. I’m not going anywhere else. More

by paulajo409
Recommend Dealer
Yes
Employees Worked With
David Forrest, Lee Hatley
Oct 04, 2019 -

Darrell Waltrip Honda responded

Paulajo409, thank you for your kind review; we are happy to pass along your comments to the team here at Darrell Waltrip Honda! We appreciate your repeat purchases and we look forward to seeing you again. Thanks!

September 24, 2019

Darrell Waltrip Honda Excellent salesmanship. I was not going to buy another CRV without a passengerside camera. I bought it anyway due to the followup of Brandon King. The More

by Happy Buyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon King , Alex Leon, Pete Purky
September 12, 2019

Darrell Waltrip Honda Rocks!! Working with them was a pleasure! Made my car buying process painless!! Staff was friendly and thoroughly explained the purchase process and operatio More

by tww012
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Leon, Chris Brittain
Sep 15, 2019 -

Darrell Waltrip Honda responded

Tww012, thank you for your kind review; we are happy to pass along your comments to the team here at Darrell Waltrip Honda! We try to make it easy and we are glad you had such a great experience with your purchase. If you ever need anything at all, please let us know. Thank you!

September 04, 2019

very good service from David and the team! Everything went as expected, which is the best you can hope for.. Dave and the team did a great job and help make it an easy transaction. More

by jiml
Recommend Dealer
Yes
Employees Worked With
David Forrest
Sep 06, 2019 -

Darrell Waltrip Honda responded

Hello Jiml, we appreciate you taking the time to leave us this feedback. Dave is a great team member and we are glad you enjoyed your time with him. Thank you, and have a fantastic day!

July 30, 2019

Great experience Excellent experience Sales Rep Rodney was very helpful and knowledgeable and non threatening in his sales approach. I would recommend DW to anyone lo More

by Sales
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Raymond
Jul 31, 2019 -

Darrell Waltrip Honda responded

Sales, thank you for your kind review; we are happy to pass along your comments to the team here at Darrell Waltrip! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

May 29, 2019

Price changes every hour Truecar price quoted to entice us to the dealership. The price suddenly jumped up by $998 if we need Honda finance. Terry sounded disrespectful in his More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Terry Hill
May 30, 2019 -

Darrell Waltrip Honda responded

Hi Steve, We appreciate you taking the time to tell us about your recent visit. We never want our customer's experience to be less than exceptional, and are disappointed to hear how yours went. I have spoken to our General Manager about this and American Honda has an incentive out that you can either take the 1.9% financing or $1000 off the sales price with a lease. Although I am not familiar with your negotiations I hope this helps to clear up some confusion on the sales price. If you still have questions or concerns please reach out to David Pilgrim-Customer Relations or John Gallagher-General Manager at your earliest convenience so that we may discuss it with you further. Thank you!

March 20, 2019

Bad experience at the used car section. Test drove a used 09 Lexus ES 350 at the used car section of Darryl Waltrip Honda. The car looked really sharp but when I test drove the vehicle with More

by jacobpaul
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Quanto, Greg sales manager Chrsi finance manager
Mar 23, 2019 -

Darrell Waltrip Honda responded

Hi Jacobpaul, At Hendrick, we strive to set the bar high to ensure our customer's receive the best service and would like to speak with you more about your recent experience. At a time that works for you, please contact John Gallagher our General Manager at 615-791-1101 to discuss further. Thank you, we appreciate your time.

March 11, 2019

Easy Easy Easy Thank you for the easy non pushy experience. Enjoyed the process which Is hard to say as buying a car is usually not fun till you are done but D.W. Us More

by MayBNate
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quanda
Mar 14, 2019 -

Darrell Waltrip Honda responded

Maybnate, we're so glad that we were able to go above and beyond your expectations! Thanks again for the recommendation, and have an amazing day!

February 25, 2019

Nougat usés car Quanda was very helpful and did not pressure us as we looked at cars and Made ouf décision. Thé purchase procèss was Quick and easy More

by Jimmy G
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quanda
Feb 27, 2019 -

Darrell Waltrip Honda responded

Jimmy G, it's experiences like yours that really keep us motivated! Thank you for the exceptional review!

February 24, 2019

Just bought a 2011 Prius I just bought a beautiful, used 2011 Prius. My sales person was Quanda Kimbrough. The service was excellent, and he really worked with me through all More

by Lorelei
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Quanda Kimbrough
Feb 27, 2019 -

Darrell Waltrip Honda responded

Lorelei, we're so glad that we were able to go above and beyond your expectations! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

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