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Darrell Waltrip Honda

Franklin, TN

5.0
755 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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755 Reviews of Darrell Waltrip Honda

February 28, 2020

Great service writer Kramer is the best service writer. He’s friendly, clearly explains the service per formed on the vehicle and what it needs serviced in the future. T More

by claricelff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
Mar 01, 2020 -

Darrell Waltrip Honda responded

Claricelff, thanks for your praise and kind comments about our service. Our advisors take pride in taking care of customers, and it shows. Thank you and have a great day!

February 28, 2020

Can’t say enough good things about my experiences with Darrel Waltrip Honda. Everyone I’ve dealt with from Including Alex Leon in sales to Rick Nichols in service down to the people on the phone. Everyone More

by mgm326
Recommend Dealer
Yes
Employees Worked With
Alex Leon
Mar 01, 2020 -

Darrell Waltrip Honda responded

Hi Mgm326, we are very happy to have provided you with such a positive experience! We know Alex and Rick are going to enjoy reading your comments and we are all excited to receive such a wonderful review. Thank you!

February 25, 2020

I came in with a flat tire on a cold rainy Monday morning without an appointment. The place was packed with customers. I was met promptly by Josh Galyean who heard my issue and assessed the situation and tol More

by fredaweis
Recommend Dealer
Yes
Employees Worked With
Wesley Lemonds, Josh Galyean
Feb 28, 2020 -

Darrell Waltrip Honda responded

Hi Fredaweis, we are happy we were able to help you out! We know Monday's can be stressful, especially with a flat tire. Josh, the service manager, and Wesley do a great job working as a team and we are very pleased they took care of you as quickly as they could. We appreciate your recommendation and letting the world know about your experience. It will be our pleasure to share your kind comments with the team, and we hope you have a great day!

February 25, 2020

Fast and professional service. Easy to make an appointment and representatives are always so caring. Service department provides competitive pricing and quality performance. Waiting area ckean and More

by AB
Recommend Dealer
Yes
Employees Worked With
Rick Nicholls
Feb 28, 2020 -

Darrell Waltrip Honda responded

AB, we appreciate your positive review about your recent experience with us! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here with Rick! Thank you for the 5 star review and your recommendation. Have a great day!

February 21, 2020

I am a five Honda owner and service at Waltrip Honda always meet my expectations and beyond. Kwame is the best! Such a professional and relational. I always leave pleased with my service. More

by Jforman43
Recommend Dealer
Yes
Employees Worked With
Josh Galyean, Kwame Okraku
Feb 24, 2020 -

Darrell Waltrip Honda responded

Jforman43, your satisfaction is our top priority. Your recommendation is greatly appreciated. Kwame and Josh will enjoy reading your kind comments and it will be our pleasure to forward your review to them. Thank you and have a great day!

February 20, 2020

Consistent high level of service and professionalism I had an appointment for my scheduled oil change. No problem. There were some other services that I needed due to time since last completed that Rick More

by dwightchustz
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Nicholls
Feb 24, 2020 -

Darrell Waltrip Honda responded

Hi Dwightchustz, thank you for taking the time to leave a review for us at Darrell Waltrip Honda. We are happy Rick did such a great job for you during your visit. It makes us proud when customers leave reviews letting us know how we are doing. We look forward to seeing you for your next service visit, and it will be our pleasure to share your comments with Rick as well. Thank you!

February 18, 2020

I would recommend this dealership for service. They are professional, friendly and pleasant to do business with. The wait time is expected but completely reasonable. More

by jerzinej
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
Feb 19, 2020 -

Darrell Waltrip Honda responded

Jerzinej, we are so happy to read such a great review about Darrell Waltrip Honda and Kwame!

January 30, 2020

Fabulous! Organized & top-notch in all categories! First experience with Kwame-very knowledgable, friendly, professional, & great sense of humor; will request him again! Entire service area is impressive. More

by mcmarty4
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
Feb 03, 2020 -

Darrell Waltrip Honda responded

Mcmarty4, we're happy you found our staff to be so supportive during your experience here at Darrell Waltrip Honda. Kwame does a great job for our customers and he is definitely a great team member. We appreciate your patronage and your recommendation. Thank you!

January 30, 2020

Great service, very friendly staff. My high schooler son was treated well and was impressed by how quickly service was done. I have been doing business here for 20 years now. More

by Bjw
Recommend Dealer
Yes
Employees Worked With
Rick Nichols, David Pilgrim
Jan 31, 2020 -

Darrell Waltrip Honda responded

Bjw, your wonderful feedback and rating mean a lot to us. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Thank you for being a long time customer for 20 years!

January 24, 2020

bad service Avoid service center. Not upfront about costs, extra maintenance, add ons, or time estimate. 3 hours longer than expected, 1.5 hours late. Quoted 1,00 More

by bthechi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jordan
Jan 27, 2020 -

Darrell Waltrip Honda responded

We would like to discuss your service experience with you. At your convenience, please contact our Service Manager Josh Galyean or General Manager William Berryman at 615-791-1101. Thank you.

Jan 28, 2020 -

bthechi responded

I was there all day on 1/24 and worked with Jordan. You have my number and if really wanted to help would contact me or have helped me while I was there for 8 hours...I asked for the manager when there and did not see one.

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