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Darrell Waltrip Honda

Franklin, TN

4.9
896 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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896 Reviews of Darrell Waltrip Honda

July 18, 2023

From the GM, to the Sales & Service Departments, to the Customer Service Department and those greeting you as you walk into the Dealership, these folks are as real as they come. They genuinely care about More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
William Berryman - 5 Star, Josh Galyean, Kwame Okraku
Jul 24, 2023 -

Darrell Waltrip Honda responded

Thank you David for the outstanding review. We really appreciate your kind comments about your visit with us. It will be a pleasure sharing your review with our sales and service team. We do hope we can be of assistance in the future. Have a great day!

July 18, 2023

Just purchased 2nd vehicle. OUTSTANDING service. Attended New Owner welcome dinner that was 1st class and very informative. Best staff ever! More

by Joe Roper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
William Berryman. Hosea Willis. , Justin Rook, Terry Hill, Chris Brittain, Maureen Prester-Henry, Josh Galyean, David Pilgrim
Jul 21, 2023 -

Darrell Waltrip Honda responded

Thank you Joe for the outstanding review. We are glad you got to make it to the new owner dinner and look forward to seeing you for vehicle service. I will pass along your kind words to our sales and service team. Have a great day!

Jul 21, 2023 -

Joe Roper responded

Y'all are the best!

July 18, 2023

Everything about this dealership is first class. Service department is great and all the salesmen are great also More

by bshanks55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Rook, Charity Davenport, Josh Galyean
Jul 21, 2023 -

Darrell Waltrip Honda responded

Thank you for the 5-star review and recommendation bshanks55. We look forward to your next visit. Have a wonderful day!

June 30, 2023

Kwame was awesome! I was in a crunch time situation and he helped me out. Great service! More

by Vfalk80
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
Jul 03, 2023 -

Darrell Waltrip Honda responded

Hi Vfalk80, we appreciate your positive review about your experience with Kwame Okraku. Have a great day!

May 16, 2023

Quick and quality service. On the high side, but what dealership isn't. Would recommend . More

by ronjanbill
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
BrNdon Tidwell
May 17, 2023 -

Darrell Waltrip Honda responded

Hi Ronjanbill, thank you so much for your positive comments about your service visit. We appreciate your recommendation, and we look forward to your next visit. Have a great day!

May 14, 2023

I was charged $1700 for an alternator and Freon. Rip off. I mentioned this to a mechanic friend and he said that's just robbery. My tires needed air and that wasn't done. The windshield washer fluid More

by awebb
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Josh Galyean
May 16, 2023 -

Darrell Waltrip Honda responded

Awebb, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please contact our Fixed Operations Manager Jimmy Stephens, at (615) 791-1101. Thank you.

May 03, 2023

Brandon in service is excellent. He always treats me with friendly and professional service. Thanks Brandon ! More

by judyfranklin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
May 05, 2023 -

Darrell Waltrip Honda responded

Hi Judyfranklin, thank you so much for your positive comments and 5-star rating. We are happy to hear you enjoy your visits with Brandon Tidwell. Have a great day!

April 27, 2023

Jerry in service is hands down, the best in business! The quickest follow up, always honest and thorough, and a great person! Thanks Jerry for always taking care of customers first. -Stephen G. More

by gage04
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Robinson
May 01, 2023 -

Darrell Waltrip Honda responded

Hi Stephen G., thank you for your kind review. We are happy to pass along your comments to Jerry Robinson and the rest of the team here at Darrell Waltrip Honda. Thank you for the recommendation and have a great day!

April 06, 2023

Adam Christenson did his thang! ! I couldn't be anymore happier with my new Honda Accord!!! It was a nice experience and he was with us every step of the way. We told him we weren't More

by indianewbern93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Christenson
Apr 08, 2023 -

Darrell Waltrip Honda responded

Hello Indianewbern93, thank you for your kind words about Adam Christenson and this wonderful review. We appreciate the 5-star rating and recommendation very much. Have a great day!

April 01, 2023

Jordan did a great job taking care of us. Everything was done on time as promised. More

by Steve
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan
Apr 04, 2023 -

Darrell Waltrip Honda responded

Hi Steve, we're glad you had such a wonderful experience with us. Thank you for the 5-stars and kind comments about Jordan Tawfeek. Have a great day!

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