
Darrell Waltrip Honda
Franklin, TN
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755 Reviews of Darrell Waltrip Honda
Kwame is the BEST !!! Every time I deal with your dealership it is a good experience. Thank you for taking good care of me and my car. I would definitely recommend you to Every time I deal with your dealership it is a good experience. Thank you for taking good care of me and my car. I would definitely recommend you to my friends and have in the past. More
Brandon Tidwell & Honda CR-V in Accident I recently brought my car to Darrell Waltrip Honda after it had been involved in an accident. Although Darrell Waltrip Honda is not a collision center I recently brought my car to Darrell Waltrip Honda after it had been involved in an accident. Although Darrell Waltrip Honda is not a collision center, they were able to restore my car to "like new" condition. Everyone that I encountered at Darrell Waltrip Honda was professional, friendly, and really helpful. I would not hesitate to bring my car back to them for any future auto problems; in fact, I can't imagine going anywhere else. In addition to being very satisfied with my experience at Darrell Waltrip Honda overall, I would like to mention someone who was especially helpful. My service representative, Brandon Tidwell, was incredibly helpful and went way beyond what professionalism required. My situation was complicated due to having to deal with two insurance companies, and though I won't get into all the details, a series of delays and problems (like an insurance payment being sent to the wrong address) resulted in the car being at Darrell Waltrip Honda for seven weeks. This could have been a very stressful time, but because of Brandon Tidwell's commitment, resourcefulness and decency, there was very little stress involved. Brandon never hesitated to get involved with the insurance companies on my behalf, calling and emailing them, and as the weeks went by and we had to deal with various complications that came up, it became increasingly clear that I could rely on him without question. He made a point of calling me with frequent updates, so I never had the feeling of trying to "hunt down" the service representative, which can be all too common. Also, I never had to worry about him calling me back, which is a problem everyone has dealt with. If I left a message for him, he would call me back. Brandon Tidwell is the kind of person who does what he says he's going to do, and I hope Darrell Waltrip Honda realize they are fortunate to have a service representative of such commitment and integrity. More
Kwame Okraku is first rate, number one I have dealt with Kwame several times and each time he has made me feel comfortable and he gives me the feeling he really wants to help me with my ca I have dealt with Kwame several times and each time he has made me feel comfortable and he gives me the feeling he really wants to help me with my car problem. I feel he is doing just what I need and is charging a fair price and he always tells me like it is and does what he says he is going to do. More
Friendly and helpful environment. Greg was very knowledgeable and made certain we found the vehicle that best suited our family. Attentive but not pushy, allowed us to take our time and not feel pr knowledgeable and made certain we found the vehicle that best suited our family. Attentive but not pushy, allowed us to take our time and not feel pressured. More
I recently purchased a Honda Pilot. The sales team Alex Spears and Hosea Willis was very informative,courteous, and patient. This was an awesome experience. Spears and Hosea Willis was very informative,courteous, and patient. This was an awesome experience. More
Good experience Good reception dropping car off and communicating issues with problems. Reviewed what they did and why and what needed done for next visit.Friendly pe Good reception dropping car off and communicating issues with problems. Reviewed what they did and why and what needed done for next visit.Friendly people. More
Kwame, my service rep makes all the difference!! Excellent! Kwame is professional, polite, knowledgeable, efficient and much more. He makes my car-care experience one that is stress-free and leaves me with the Kwame is professional, polite, knowledgeable, efficient and much more. He makes my car-care experience one that is stress-free and leaves me with the confidence that my car has been properly cared for. I wouldn't think of taking my car anywhere else for service! More
Great - quick abs easy. Service was on time. Wesley was not pushy and gave me car wash voucher since dealer wash was down. Experience was fantastic. I came in a broken man and left renewed in body and spi not pushy and gave me car wash voucher since dealer wash was down. Experience was fantastic. I came in a broken man and left renewed in body and spirit. More
Great quick service The service was great! I was in for regular maintenance. They did everything that I asked in a friendly, complete and timely fashion. I am very happy The service was great! I was in for regular maintenance. They did everything that I asked in a friendly, complete and timely fashion. I am very happy with them! More