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Darrell Waltrip Honda

Franklin, TN

5.0
755 Reviews

1430 Murfreesboro Rd

Franklin, TN

37064

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755 Reviews of Darrell Waltrip Honda

April 06, 2020

Kwame is the BEST !!! Every time I deal with your dealership it is a good experience. Thank you for taking good care of me and my car. I would definitely recommend you to More

by dpchip1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
Apr 07, 2020 -

Darrell Waltrip Honda responded

Hello Dpchip1, we appreciate you taking the time to leave us this feedback and your recommendation. It will be fun getting to share your comments with Kwame. He is a great team member and definitely deserves the praise. We appreciate all the 5 stars and your patronage very much. Thank you!

March 24, 2020

Brandon Tidwell & Honda CR-V in Accident I recently brought my car to Darrell Waltrip Honda after it had been involved in an accident. Although Darrell Waltrip Honda is not a collision center More

by CR-V Driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Tidwell
Mar 27, 2020 -

Darrell Waltrip Honda responded

CR-V Driver, thank you for taking time to share your recent visit details with us. We appreciate the feedback, and your comments about Brandon Tidwell. We know sometimes insurance claims can be difficult, and we try to work with everyone and every situation. We are happy to have a team of people here who are customer focused, and they do a great job of taking care of our customers. It will be our privilege to forward your kind comments to Brandon and the rest of the team. It is great motivation for everyone and serves as a reminder the smallest things like calling people back make a big difference. Thank you for your recommendation, your 5 star rating and your patronage. We look forward to seeing you again. Take care!

March 19, 2020

Kwame Okraku is first rate, number one I have dealt with Kwame several times and each time he has made me feel comfortable and he gives me the feeling he really wants to help me with my ca More

by robertsmith.07
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kwame Okraku
Mar 21, 2020 -

Darrell Waltrip Honda responded

Robertsmith.07, thanks for your praise and kind comments about Kwame Okraku. It means a lot to us when customers leave comments like yours, and they motivate the entire team. We appreciate your recommendation and the great 5 star review. We look forward to seeing you again Thank you!

March 19, 2020

RICK NICHOLLS always takes good care of me and my Pilot. Appointments for service usually only take one hour. I won't go anywhere else. More

by SEllis
Recommend Dealer
Yes
Employees Worked With
RICK NICHOLLS
Mar 19, 2020 -

Darrell Waltrip Honda responded

Hi Sellis, thank you so much for your positive comments about Rick Nicholls here at Darrell Waltrip Honda! Your recommendation is greatly appreciated and it will be our pleasure to share your review with Rick and the team. Thank you!

March 13, 2020

Friendly and helpful environment. Greg was very knowledgeable and made certain we found the vehicle that best suited our family. Attentive but not pushy, allowed us to take our time and not feel pr More

by bburrid
Recommend Dealer
Yes
Employees Worked With
Greg Schmidt, Terry Hill
Mar 14, 2020 -

Darrell Waltrip Honda responded

Bburrid, thank you so much for your high rating! Your comments about Greg are greatly appreciated and we will be sure to share them with him and Terry. We appreciate your recommendation and for taking time to let the world know about your experience. Take care!

March 13, 2020

I recently purchased a Honda Pilot. The sales team Alex Spears and Hosea Willis was very informative,courteous, and patient. This was an awesome experience. More

by Lisalynn02
Recommend Dealer
Yes
Employees Worked With
Alex Spears and Hosea Willis
Mar 14, 2020 -

Darrell Waltrip Honda responded

Lisalynn02, thank you so much for the positive review! We are glad you enjoyed you experience with Alex and Hosea, and we hope you enjoy your Pilot for years to come. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

March 11, 2020

Good experience Good reception dropping car off and communicating issues with problems. Reviewed what they did and why and what needed done for next visit.Friendly pe More

by diwjf
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick
Mar 13, 2020 -

Darrell Waltrip Honda responded

Thank you for taking the time to let us know how we did. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

March 09, 2020

Kwame, my service rep makes all the difference!! Excellent! Kwame is professional, polite, knowledgeable, efficient and much more. He makes my car-care experience one that is stress-free and leaves me with the More

by nolazusi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Forrest, Kwame Okraku
Mar 10, 2020 -

Darrell Waltrip Honda responded

Nolazusi, we're so glad that we were able to go above and beyond your expectations! Kwame is a great team member, and he enjoys what he does and takes pride in taking care of our customers. It is always nice getting to share reviews like yours with our staff and I will share yours with Kwame and David. Thank you very much!

March 05, 2020

Great - quick abs easy. Service was on time. Wesley was not pushy and gave me car wash voucher since dealer wash was down. Experience was fantastic. I came in a broken man and left renewed in body and spi More

by Gregoryleech76
Recommend Dealer
Yes
Employees Worked With
Wesley lemonds
Mar 06, 2020 -

Darrell Waltrip Honda responded

Gregoryleech76, we're so glad that we were able to go above and beyond your expectations! Thank you for the kind comments about Wesley and it will be our pleasure to share them with him. Thank you for your recommendation and have a great day!

March 05, 2020

Great quick service The service was great! I was in for regular maintenance. They did everything that I asked in a friendly, complete and timely fashion. I am very happy More

by vlb95
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick Nicholls- 5 stars!, Josh Galyean
Mar 06, 2020 -

Darrell Waltrip Honda responded

Vlb95, thank you for your kind review; we are happy to pass along your comments to the team here at Darrell Waltrip Honda! Josh Galyean is a hands on manager that likes to be in the service lane helping our customers when they come in; and we are glad you enjoyed the experience. Have a great day!

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