Darling’s Used Vehicle Center

Nick was amazing! Nick helped me find the perfect car. I was looking for an SUV that would be great in the winter, and safe for my teenage daughter to drive as well as Nick helped me find the perfect car. I was looking for an SUV that would be great in the winter, and safe for my teenage daughter to drive as well as affordable. I thought I wanted a particular vehicle but nick got me behind the wheel of a better one, and I love it! Amy did an amazing job helping me find finance, and putting up with my stupid questions. More

Helpful and Respectful, But Do Your Research As a mom of three little ones, I appreciated the consistent respect I received every time I walked into the used car center. I worked with Joe Doucet As a mom of three little ones, I appreciated the consistent respect I received every time I walked into the used car center. I worked with Joe Doucette and Nick Spann, and both treated me very well. Thank you to both of you, and keep it up! I would absolutely recommend working with either of these salesmen. As far as the business end, I guess you could sum it up this way---these are used vehicles, and Darlings is reluctant to put more into their cars than the bare minimum to make them pass inspection. The van we bought had tire treads that were worn differently, a power sliding door that didn't work, and shabby detailing inside. I brought all of this to their attention, and they replaced two tires (on an AWD van). I complained again, and showed real interest in buying the car--then they replaced the remaining two. Darlings refused to repair the power sliding door (which did close manually). They suspected the motor had gone, and it was too expensive for them to fix. Fine--we get that there's a bottom line. BUT, someone had pushed a button to inactivate the power sliding doors altogether in the van--trying to hide that one door didn't work. In the end, we bought the van--otherwise it seemed sound, and we were willing to put up with the door. Here's the kicker, though--after we bought the van, I mentioned the power door that didn't work in passing to our mechanic (Eric Porier, Porier's Garage). He had inspected the van early on in the buying process. He said--'Funny, one of my technicians specifically made sure each power door worked when we inspected it'. My husband and I are left to conclude that something happened to the door while it was for sale at Darling's (the door motor actually works, but a cable is severed). It is very likely that after this happened, they inactivated the power door control and hoped no one would notice. Bottom line--the salespeople we worked with seemed genuine and very interested in making a sale, without being pushy or belittling. My strong sense is that the management puts the bottom line first, trying to invest as little as possible in the cars on the lot. So, if you want a fair deal, do your research--because they are happy to sell a car in any condition as long as it passes inspection. More

We found the right salesperson! It was just dumb luck that we found Joe Doucette as our salesperson, but I wish the same good fortune to all car shoppers. I have dealt with many, ma It was just dumb luck that we found Joe Doucette as our salesperson, but I wish the same good fortune to all car shoppers. I have dealt with many, many car salespersons in my life, and Joe is by far the best. He listened to what we wanted and were willing to pay, for one thing, instead of shooting random cars and numbers at us - which is all too common. Additionally, we did not complete the transaction in one visit (through no fault of his,) and he responded to my numerous emails and phone calls in the interim quickly, kindly, and patiently. Car buying is by far one of my least favorite activities, and Joe made it almost pleasant. It doesn't get any better than that. More

Great experience! Dustin, Amy, and Bob were very helpful in the purchase of my new truck. The staff were all very nice and it made for a smooth transaction. I would def Dustin, Amy, and Bob were very helpful in the purchase of my new truck. The staff were all very nice and it made for a smooth transaction. I would definitely buy another vehicle from Darlings. More