Darling’s Used Vehicle Center
Bangor, ME
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313 Reviews of Darling’s Used Vehicle Center
I test drove a Honda Pilot and liked it very much. It was obvious that it needed brake work from the shudder and the cruise did not work. My husband saw that the battery had been used to jump or was j It was obvious that it needed brake work from the shudder and the cruise did not work. My husband saw that the battery had been used to jump or was jumped recently. The salesman questioned my ability to use the cruise control and said the battery was fine. He also claimed it was a Georgia car. (Sold in Maine- stayed in Maine.) I had planned ahead and made an appointment in two days for a local mechanic to look over the vehicle. We have trusted him for over 10 years. The dealer claimed that the Pilot was going to be taken to another dealership because someone else was interested in it before my appointment. Oh well, I said. He offered to take the car to the mechanic early so we would have our answer before the other customer’s appointment. Sure! The next day, someone from our mechanic’s shop called to say everything was fine and to go ahead and buy the car. We returned his call to ask him what was fine? Did he check all the things we had problems with? He said the dealer had told him just to check fluid levels. Later that day, our mechanic himself called. The cruise control was broken (electronics!), the rotors were warped, and the battery was bad. We paid our mechanic for his time. We called the dealer and told him that we wouldn’t buy any car from them. More
Don't go to this dealership. Had a car picked up 66k miles looked brand new in pictures they sent me was a little down south so i had to put 500 deposit down to have them bring i Had a car picked up 66k miles looked brand new in pictures they sent me was a little down south so i had to put 500 deposit down to have them bring it up. Vehicle had paint damage and other issues like the abs lights coming on and losing power and a crack in the running plastic that wasnt noticable before worked its way up and split the bumber. They wont do nothing for me. Horrible experience rude staff.Do yourself a solid dont go to darlings. More
Mark and the crew at Darling's were wonderful to work with! Mark was very helpful and patient through all of the cars we test drove and made the tedious task of purchasing a vehicle fun. He put his energ with! Mark was very helpful and patient through all of the cars we test drove and made the tedious task of purchasing a vehicle fun. He put his energy into making my experience easy and did it well! Sending a friend to Mark for her car search was a great decision and I saw them go the extra mile from start to finish and beyond again. I will forever recommend Darling's to anyone looking to buy their next ride. More
I don’t have anything but good things to say about this dealership! They take care of you and have your best interest at heart. I worked with Mark St. Germain, and he went above and beyond from the time I dealership! They take care of you and have your best interest at heart. I worked with Mark St. Germain, and he went above and beyond from the time I first started looking till after I had already driven it off the lot. Mark really made the experience as stress free and easy as possible from start to finish. I will be recommending all my friends to Darlings and will continue working with them for all future purchases! More
An overall very pleasant, no-hassle experience In my lifetime I have had several past experiences with other dealerships that were anything but pleasant, as a matter of fact, some of them made me H In my lifetime I have had several past experiences with other dealerships that were anything but pleasant, as a matter of fact, some of them made me HATE to even think about getting a different vehicle. This was not the case with Darlings. I found a vehicle I was interested in and called the number from the site to confirm that the vehicle was still available. Darrell Gentry answered the phone and told me it was still available and confirmed a time to come in to see it. He referred me to an exceptionally polite and nice young fellow named Dustin Smelly. When I got there, Dustin had the vehicle ready for me to try out, but when I questioned him about the features I wanted, the vehicle lacked most of them, so I told him I did not even want to drive it. I wanted an upgrade but this one would have been a downgrade. He assured me he could come up with just what I wanted for just a little more money and I told him I would give him just 1 shot at it because I did not want to spend a lot of time bantering back and forth and did not want to spend several hundred dollars beyond what I came to look at in the 1st place. He was gone just a few minutes and he came back with exactly what I wanted and worked with me to get me a price I thought was very fair. He was able to do this because he LISTENED to every word I said and wanted me to be a satisfied customer. I am a very satisfied customer and extremely happy with the way Dustin cares about the job he does and that is hard to find in today's world. I would rate him 100 +++. He is such a wonderful young man and a great asset for the dealership to have. Amy Nye took care of all the paper work and is exceptionally nice as well. An overall easy and pleasant experience thanks to the great people that work for Darlings. More
My Wife and I would highly recommend Dustin and the Darlings Bangor location! Some things about Dustin: He was polite, very knowledgeable, worked hard to help us an incredible SUV, and really is a cla Darlings Bangor location! Some things about Dustin: He was polite, very knowledgeable, worked hard to help us an incredible SUV, and really is a class act. Dustin really is a great example of that experience that you hope to have in a person that's down to earth and is there to make sure you become a long term customer. The experience: My Wife and I had a couple vehicles in mind, he helped us test drive the one's we were interested in. He never pushed. He was great about answering questions and it never felt like he was trying to get us to rush or do something we didn't want to do. We were very appreciative of how open he was. He was great about helping us with our trade in. At the end of the day, he stayed until we had completed the paperwork and thanked us as we left. He's been amazing even after the sale when I had a few questions. We definitely recommend Darlings Bangor and Dustin. PS - the only reason we say Darlings Bangor is just because it's the only one I can speak to. More
Easy, painless,convenient. The experience I had with Darlings and their associate Dustin Smelley was so very pleasant. I knew the vehicle I wanted, (after a lot of research). I The experience I had with Darlings and their associate Dustin Smelley was so very pleasant. I knew the vehicle I wanted, (after a lot of research). I went to their website saw they had one on their lot, I called and spoke to Dustin, he said he could bring the 2016 Kia Sorento to my house for a test drive. He did, I loved it, I bought it and a few days later, on a Sunday he delivered it to my house! What better service can anyone ask for! Above and beyond! Sue Phelps Palermo. More
Dustin and the Darling's team were so great to work with! I never once felt pressured into making a decision, and they were always super flexible and understanding of my schedule, especially with all the pre I never once felt pressured into making a decision, and they were always super flexible and understanding of my schedule, especially with all the precautions that needed to be taken for social distancing. More
Very happy with my service at Darlings with Joe Cyr and Mark Lockman- both worked with me to make my car buying process as painless as possible. This is the second Vehicle I have purchased from darlings Mark Lockman- both worked with me to make my car buying process as painless as possible. This is the second Vehicle I have purchased from darlings used car in Bangor and I will consider them again (as long as they have the car I want!) for my next vehicle purchase. More
There dealership was extremely easy to work with. They were very accommodating especially in these trying times with the coronavirus going on. The salesmen was very knowledgeable, friendly, honest and did were very accommodating especially in these trying times with the coronavirus going on. The salesmen was very knowledgeable, friendly, honest and did everything possible to make this transaction successful for both parties involved. I would highly recommend the dealership for there quality automobiles and friendly service before and after the sale. I will look at Darling's first in the future. More