Darling's Honda

Battery went dead. Called Darling service and spoke with a very friendly lady who told they were booked until the next week. BUT, upon checking with the service people, if I could bring it in by 11:00 AM ( a very friendly lady who told they were booked until the next week. BUT, upon checking with the service people, if I could bring it in by 11:00 AM ( I live 50+ miles away) and leave it, they would work it into their schedule by 4:00 PM. Did that, was called at 2:00 saying battery was found to be bad and was replaced under warranty, no charge to me - and I could pick it up anytime. Response: great. Service: great. More

I have been a customer of Darling's Volvo for ten years now, and a Volvo owner for more than forty. My service experience prior to Darlings has been all over the place, from excellent to down right years now, and a Volvo owner for more than forty. My service experience prior to Darlings has been all over the place, from excellent to down right dismal. Finding Darling's was a really great surprise, in that my service experiences have all been positive and enjoyable. We can all quibble about price, but in the end, a reasonable price is never in dispute when the end result is trouble free driving. Our friendly Volvo service manager, Don, has found a way to make me be completely at ease in all service matters. Straight answers to difficult questions are the order of the day. I always feel I've gotten my money's worth at Darling's. As far as sales is concerned, my bottom line has always been in line with the best available elsewhere. All in, Darlings does a really good and complete job at a fair price, and always, always on time. More

Wendy and Lee were very helpful, friendly and informative. They took the time to understand my concerns and they were genuinely interested in helping me make my decision. They offered valuable t informative. They took the time to understand my concerns and they were genuinely interested in helping me make my decision. They offered valuable tips and insights for researching and utilizing tools for comparing vehicles. I would highly recommend them to anyone who is interested in purchasing or leasing a vehicle. They exemplify superior customer service with their enthusiasm and commitment to pleasing the customer throughout the entire process including after the sale. I love my new Honda! More

I called Lee to tell him I was interested in a car, which I would not be able to visit for several days. Lee held the car in reserve with no problems, and I was able to take the car for a test drive. I was I would not be able to visit for several days. Lee held the car in reserve with no problems, and I was able to take the car for a test drive. I was very happy with the price, and the manner in which the options for additional warranty information was explained to me. These people were professional, good humored, and a pleasure to deal with. More

When I came into the dealership I didn't think I would be able to get into a new vehicle given my unique situation. Scott Larrabee however was able to make this happen and made me feel comfortable w would be able to get into a new vehicle given my unique situation. Scott Larrabee however was able to make this happen and made me feel comfortable without making me feel pressured or rushed. More

Steve has always been kind, courteous and helpful in the years that I've been coming there. He's an asset to your company. Thank you years that I've been coming there. He's an asset to your company. Thank you More

I thought it would be good for me to share my satisfaction with Darling's Honda's customer service. I have been there a number of times over the past almost two years. Some of these visits have b satisfaction with Darling's Honda's customer service. I have been there a number of times over the past almost two years. Some of these visits have been for regular and routine maintenance. It has always been a good experience. Folks are friendly and very clear in their explanations of what they need to do. They are also patient to listen to my comments and questions. They have nice facilities when I choose to wait for my work to be completed. One one occasion, I had a recurring problem with my electronic dash display which was replaced with no fuss and no charge as I was still under warranty. Overall, I have had very good times in any of my interactions with Darling's. More

I give excellent ratings because I have had absolutely wonderful experiences at Darlings. This is my 2nd Honda purchased there. I wouldn't buy a car anywhere else. The service department is excell wonderful experiences at Darlings. This is my 2nd Honda purchased there. I wouldn't buy a car anywhere else. The service department is excellent - friendly people, excellent mechanics, always prompt and courteous. There has never been a question about what was or wasn't done for my car - and I especially appreciate the checklist presented to me at the end of each service call. Scott Larrabee is an excellent sales representative for Darlings. He knows the cars - he knows options - he knows how to deal with people. Scott treats me with respect - unfortunately that's rather unusual treatment for a single woman in the car-purchasing market. He went out of his way to make sure I understood the workings of my new car and the workings of the whole purchase process. He periodically "checks in" with me to answer any questions and offer further services. Dave Noto, who was the salesman with my 1st Honda and the finance person on my 2nd, is equally outstanding. He walked me through the purchase process, explained everything thoroughly and went the extra mile to ensure my needs were met and questions answered. I've purchased a number of cars in my lifetime (I'm 50+ years old) - and I can honestly say that I've never felt so positive or secure about buying a car until I went to Darlings. I recommend Mr. Larrabee & Mr. Noto to family & friends - and I will be returning to them when the time comes to trade in. In the meantime - you'll find me returning to Darlings Service Dept anytime required. More

This was my third purchase/lease in the past three and a half years from this dealership. Over several emails and at least three visits, I received what I consider a great offer on a lease of a new Nissan F half years from this dealership. Over several emails and at least three visits, I received what I consider a great offer on a lease of a new Nissan Frontier. Yes - it is possible to get a good deal for the purchaser and the dealership - never forget that you are dealing with a business and they need to make money also - but I do consider I got the best deal possible during this transaction - surpassing what most websites had advised after much research over several weeks. Kudos to both Dave and Steve and the rest of the sales and service staff at this dealership. Larry Adams More

My experience at Darling's was wonderful. The salesman was very helpful in describing the vehicle as most of my shopping was done via the internet. Scott gave me a very honest description of the conditio was very helpful in describing the vehicle as most of my shopping was done via the internet. Scott gave me a very honest description of the condition of the car and had it sent down to my house for my inspection. The price was very fair for the vehicle i purchased for the condition and mileage. I would certainly recommend Darlings to my friends and family. More