Darling's Honda

The reason I gave the rating I did was because the service was terrific over the many years I have gone there. specifically, the last visit was once again excellent. Don always kept me informed about service was terrific over the many years I have gone there. specifically, the last visit was once again excellent. Don always kept me informed about any issue with my car. More

My recent service experience was exceptional! I have not seen a dealer for service in 5 years primarily due to Darling's being 50 miles away and in my opinion geography unfit. I had several items that only seen a dealer for service in 5 years primarily due to Darling's being 50 miles away and in my opinion geography unfit. I had several items that only Honda could fix. There were no surprises and constant communication. Due to this experience I plan to make the effort to go to Darlings for more standard maintenance and the piece of mind that my vehicle is being properly taken care of. More

Great experience in the service department in April 2013. Fast and friendly service on a difficult to maintain Honda Civic Hybrid. The Service Technician was very friendly, polite, and knowledgeable compared Fast and friendly service on a difficult to maintain Honda Civic Hybrid. The Service Technician was very friendly, polite, and knowledgeable compared to other repair services. The waiting area was also nice. Overall, I would go back to Darling's for service or a new Honda based on the quality of service I received. More

Battery went dead. Called Darling service and spoke with a very friendly lady who told they were booked until the next week. BUT, upon checking with the service people, if I could bring it in by 11:00 AM ( a very friendly lady who told they were booked until the next week. BUT, upon checking with the service people, if I could bring it in by 11:00 AM ( I live 50+ miles away) and leave it, they would work it into their schedule by 4:00 PM. Did that, was called at 2:00 saying battery was found to be bad and was replaced under warranty, no charge to me - and I could pick it up anytime. Response: great. Service: great. More

I have been a customer of Darling's Volvo for ten years now, and a Volvo owner for more than forty. My service experience prior to Darlings has been all over the place, from excellent to down right years now, and a Volvo owner for more than forty. My service experience prior to Darlings has been all over the place, from excellent to down right dismal. Finding Darling's was a really great surprise, in that my service experiences have all been positive and enjoyable. We can all quibble about price, but in the end, a reasonable price is never in dispute when the end result is trouble free driving. Our friendly Volvo service manager, Don, has found a way to make me be completely at ease in all service matters. Straight answers to difficult questions are the order of the day. I always feel I've gotten my money's worth at Darling's. As far as sales is concerned, my bottom line has always been in line with the best available elsewhere. All in, Darlings does a really good and complete job at a fair price, and always, always on time. More

Wendy and Lee were very helpful, friendly and informative. They took the time to understand my concerns and they were genuinely interested in helping me make my decision. They offered valuable t informative. They took the time to understand my concerns and they were genuinely interested in helping me make my decision. They offered valuable tips and insights for researching and utilizing tools for comparing vehicles. I would highly recommend them to anyone who is interested in purchasing or leasing a vehicle. They exemplify superior customer service with their enthusiasm and commitment to pleasing the customer throughout the entire process including after the sale. I love my new Honda! More

I called Lee to tell him I was interested in a car, which I would not be able to visit for several days. Lee held the car in reserve with no problems, and I was able to take the car for a test drive. I was I would not be able to visit for several days. Lee held the car in reserve with no problems, and I was able to take the car for a test drive. I was very happy with the price, and the manner in which the options for additional warranty information was explained to me. These people were professional, good humored, and a pleasure to deal with. More

When I came into the dealership I didn't think I would be able to get into a new vehicle given my unique situation. Scott Larrabee however was able to make this happen and made me feel comfortable w would be able to get into a new vehicle given my unique situation. Scott Larrabee however was able to make this happen and made me feel comfortable without making me feel pressured or rushed. More

Steve has always been kind, courteous and helpful in the years that I've been coming there. He's an asset to your company. Thank you years that I've been coming there. He's an asset to your company. Thank you More

I thought it would be good for me to share my satisfaction with Darling's Honda's customer service. I have been there a number of times over the past almost two years. Some of these visits have b satisfaction with Darling's Honda's customer service. I have been there a number of times over the past almost two years. Some of these visits have been for regular and routine maintenance. It has always been a good experience. Folks are friendly and very clear in their explanations of what they need to do. They are also patient to listen to my comments and questions. They have nice facilities when I choose to wait for my work to be completed. One one occasion, I had a recurring problem with my electronic dash display which was replaced with no fuss and no charge as I was still under warranty. Overall, I have had very good times in any of my interactions with Darling's. More