Darling's Chrysler Dodge Augusta

Best new car buying experience Buying my very first new car was nerve wracking to say the least. But Paul Watson made it all feel like a day at the beach! He was quick to show me th Buying my very first new car was nerve wracking to say the least. But Paul Watson made it all feel like a day at the beach! He was quick to show me the vehicle I had in mind, patient even when I couldn't make it in, and attentive enough to know that life sometimes gets in the way so he had the vehicle driven to my location. He was relaxed, no high pressure tactics, which was completely appreciated and best of all knowledgeable enough to answer all my questions! I now have a new ProMaster City and will tell anyone who asks me about it where and who sold it to me! More

Lund/Willette Great service would recommend Darlings for their professionalism and friendly atmosphere. Jeff Joler great sales person to deal and work with. Thank Great service would recommend Darlings for their professionalism and friendly atmosphere. Jeff Joler great sales person to deal and work with. Thank you This 25 word minimum is a little much. More

Great Experience! My experience with Darlings was professional and friendly. Paul Watson was an absolute pleasure to work with--very honest and really has the customer' My experience with Darlings was professional and friendly. Paul Watson was an absolute pleasure to work with--very honest and really has the customer's best interest in mind. He was very patient, even when we kept going back and forth on different models that interested me. I would highly recommend Paul for all sales needs and appreciate the time he spent to get me the best deal and the right vehicle for me. My experience with the finance staff was also very positive. Nate Marquis, the Finance Manager, was extremely friendly and really took the time to give us all of our options. He provided us with an awesome deal on an extended warranty and went above and beyond to ensure we left the dealership with the payment we wanted. I will be highly recommending this dealership to anyone looking to purchase a vehicle in the future. Thanks again for all of your help. Eric and Stacey Mannke More

High-pressure and misrepresentation. Pressured to take extended warantee, which was making monthly payments too high. Told I could cancel anytime. NOT told cancelling would not lower pay Pressured to take extended warantee, which was making monthly payments too high. Told I could cancel anytime. NOT told cancelling would not lower payments. Guess he saw me coming. More

Friendly service Very happy with the entire experience I had at Darlings in Augusta. The staff was very friendly and accommodating. Would highly recommend purchasing a Very happy with the entire experience I had at Darlings in Augusta. The staff was very friendly and accommodating. Would highly recommend purchasing a vehicle from them. More

Love my Sante Fe Love my new Sante Fe and my past experience with the service at Darlings in Augusta is what brought me back again. Top notch! I would encourage anyone Love my new Sante Fe and my past experience with the service at Darlings in Augusta is what brought me back again. Top notch! I would encourage anyone in the market for a new vehicle to stop at Darlings. More

Gary is a Top-Notch Salesperson Gary Mitchell was well-informed about his products, listened to the customer, and thoroughly prepared to deliver the best services. He took time to h Gary Mitchell was well-informed about his products, listened to the customer, and thoroughly prepared to deliver the best services. He took time to help us compare various features of the cars on the lot and allowed us to choose the car that best met our needs. Gary was very respectful of our time and gave us the space to make our own decisions. He truly exceeded our expectations with his close attention to what was important to us. We highly recommend Gary because he is always there to make the customer happy! Thanks from A.L. and family. More

Dealer Rater Review This transaction took place in a friendly, professional manner. Both the salesman and the finance manager took the time and effort to ensure that my This transaction took place in a friendly, professional manner. Both the salesman and the finance manager took the time and effort to ensure that my expectations were met. I will definitely return to Darling's when I need another vehicle. More

Once again, positive experience This is the third vehicle I have purchased through Darlings in Augusta and each time I have had a positive experience. This time, after some research This is the third vehicle I have purchased through Darlings in Augusta and each time I have had a positive experience. This time, after some research and thoughtful consideration, I opted to lease a new 2017 Hyundai Tucson SE. Paul Watson and Lance Quinn were great. Tim Carlson in finance was also knowledgeable and very helpful and again not over- aggressive with pushing extra services. Paul explained all the features of the Tucson and we were able to compare the Tucson SE with the Sports. Lance gave us the financial pros and cons of both. At no time did my husband or myself feel rushed or pressured. Paul Watson is an excellent sales representative. He is very knowledgeable about the vehicles and programs available. Paul also makes a conscious effort to get to know his customers and their needs. This is the second vehicle I have purchased through Paul. He called prior to our visit and followed up two days after to see if we had any questions or concerns. Lance Quinn made us feel so comfortable and made certain we understood the pros and cons of leasing vs buying. We felt it was genuinely important to him that we left feeling part of the Darling Family. I also liked the fact he took the time on a busy Saturday to explain the upcoming Car Show and all the bikes being donated by Darlings for the Toy Run. I , personally like working with businesses that support local communities The showroom was very comfortable. The above people were professional yet the atmosphere was relaxed and we didn't feel we were being pushed or hurried and felt our questions and concerns were addressed. And I love my new Tucson. I had a 2007 Sante Fe for 6 years and a Sonata prior to that. I have really enjoyed the Hyundai line . Reliable, low maintenance and great in snow. Looking forward to continued reliability with my Tucson. Thanks again , Darlings of Augusta for a positive experience! More

Well these guys really want to help These guys really want you to be happy with your purchase. Here is my main reason why: Let me know how many dealers are willing to work with you if yo These guys really want you to be happy with your purchase. Here is my main reason why: Let me know how many dealers are willing to work with you if you leased the wrong vehicle by mistake, say a Sonata base when you requested a SE, and go to bat with Hyundai for you? Needless to say I ended with a different Sonata. Not too many dealers will do this for a customer for sure even with some mistakes being made. Clearly thumbs up to Hyundai for allowing this to happen too. Now I' talk about the sale/deal process. Let me first say the buying atmosphere in laid back, no pressure, and if you want to talk to your wife alone about the deal they leave you alone to do that. Gary Mitchell in sales is thumbs up and Jim the sales manager as well. Very easy guys to work with and on the level as well. After I discovered the Sonata Base wasn't the Se I wanted there was no problem in communicating the problem and getting a resolution with Jim or Gary. Now I do did have some miscommunication with Tim in finance, however that was straightened out. Overall I'm satisfied with the 2017 Hyundai Sonata Sport I leased cause the SE Sonatas except red were all gone 2 days later. I can't really rate the service department /quality of work yet however if it's anything like sales I would go there for service. I did call they explain how blue works for monitoring very well though. More