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Daniels BMW - Service Center

Allentown, PA

4.8
673 Reviews

673 Reviews of Daniels BMW - Service Center

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March 20, 2023

All around great experience. Service is top notch. Ethan provides a keen level of attention to detail and his job satisfaction shows. The Dealership continues to update and grow More

by chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2023 -

Daniels BMW responded

Thank you for your continued support of the Daniels BMW team, Chris! Ethan & the crew appreciate your kind feedback and look forward to your next visit!

March 19, 2023

Ethan H. was as responsive and informative as always. His attention to detail is always greatly appreciated. Give him a day off! Thank you! More

by Donna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken, my chauffer, was very nice.
Mar 22, 2023 -

Daniels BMW responded

Thank you for the kind comments, Donna - Ethan will be thrilled to hear them! We appreciate your business and look forward to your next visit with us here at Daniels BMW!

March 19, 2023

Great service and environment. Highly recommended. Although it is part of a larger complex with bmw across the lane you feel like you are part of a smaller enthusiast oriented grou More

by pottsthomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin Schlemmer
Mar 22, 2023 -

Daniels BMW responded

Thank you for the fantastic feedback! We appreciate your business and look forward to serving you again next time! - The Daniels BMW Team

March 18, 2023

Great service team and supporting crew…todd, Ethan, the driver who dropped me off. The checkout attendant this morning…everyone friendly and professional. Great job! More

by Kkurtsprings
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Check out person this morning and the 72 year old military veteran and driver, Austin Schlemmer
Mar 20, 2023 -

Daniels BMW responded

It's wonderful to hear that Todd, Ethan, and the team made the experience so great! Thank you for being a Daniels BMW customer!

March 17, 2023

This visit was related to an intermittent issue. My service advisor was Lisa, whom I would highly recommend. More

by bpawlow
Recommend Dealer
Yes
Employees Worked With
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2023 -

Daniels BMW responded

Thank you for trusting Daniels BMW with your vehicle! Lisa & the team hope you won't hesitate to reach out if we can be of service again in the future!

March 13, 2023

Quickly provided repair estimate. Repair completed on time, as promised. All persons were friendly and professional. More

by George
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank and the recptionist
Mar 13, 2023 -

Daniels BMW responded

Thank you for your review, George! -Daniels BMW

March 07, 2023

I like the complimentary multipoint inspection that was performed on my Z4. It gives me an idea what to expect next time I bring the car for service. The service advisor (Todd Simpson) and his team was ver More

by Manny Vito
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Todd Simpson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2023 -

Daniels BMW responded

Thank you for trusting Daniels BMW with your Z4, Manny! Todd & the team appreciate your kind feedback and hope to see you again next time!

March 03, 2023

I thank Lisa. She was attentive, understanding, considerate ,friendly and knowledgeable. Thank you Lisa for your y0ur wonderful help. More

by ritica
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Manento
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 06, 2023 -

Daniels BMW responded

Thank you for the kind review - we'll be sure to pass it along to Lisa! Take care and please don't hesitate to reach out if our Daniels BMW team can be of service again in the future!

March 02, 2023

Great service and always quick. Ethan is very professional and takes care of your conerns, never upselling you with unnecessary services. I was initially assisted by Charles and was More

by NJPAC
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ethan Harbison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Charles German
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2023 -

Daniels BMW responded

Thank you for sharing your kind review! Ethan and the rest of our team look forward to seeing you next time at Daniels BMW!

February 28, 2023

Daniels BMW advised me in a report on my car that I needed new break pads immediately, for $600+. I told them to check if it was covered under my warranty. Well they discovered it IS covered, however More

by shyb
Recommend Dealer
No
Employees Worked With
Charles German
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 23, 2023 -

Daniels BMW responded

We appreciate your input and will address these concerns with our team. Please reach out to me so I can hear more about this situation and help provide a better experience next time. Thank you, Webster Lingle - Service Manager - 610-820-2987

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