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Danbury Hyundai
Danbury, CT
2,170 Reviews
Danbury Hyundai, serving the Western Fairfield, Northern Westchester, Putnum, Dutchess and Litchfield county areas including Greater Danbury, Brewster, Pawling, North Salem, Poughkeepsie, New Milford, Watertown, is the home of the Hyundai Giant bringing you GIANT savings. As the largest volume dealer in Connecticut, we are working to make you a customer for life every day by bringing your the best vehicles at the best price. Period. In addition to our new vehicles we have an inventory of over 250 Certified and Pre-owned vehicles to choose from. We also offer a Hyundai-certified Service Center that offers complete warranty coverage for your Hyundai. So if you need a new vehicle, new-to-you vehicle or service for your vehicle, come see the Giant at Danbury Hyundai.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 6:30 PM
Tuesday 9:00 AM - 6:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 6:30 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 4:00 PM
Tuesday 8:00 AM - 4:00 PM
Wednesday 8:00 AM - 4:00 PM
Thursday 8:00 AM - 4:00 PM
Friday 8:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 2,170 reviews
December 08, 2014
Service work dangerous and deadly First I would like to day that the salesman(John Sullivan) that sold us the car was great, friendly, and knowledgeable of the cars. My wife and I wer First I would like to day that the salesman(John Sullivan) that sold us the car was great, friendly, and knowledgeable of the cars. My wife and I were very happy with the dealership, until I changed the tires on my wifes car. First, one of the lugs and studs snapped off the car. We brought it in and they took us right in. Since the lug stud snapped off while hand tightening the lug nut, I had asked them to check all of the tires. I was told that that would not be a problem. Two days after we got the car back my wife got flagged down by some other driver who told her that her tire was wobbling a lot and that it looked very loose. Upon further inspection, all of the lug nuts were completely loose and not tightened. She called several times and left several messages to speak with the service manager. We did not receive any return calls from the service manager and ABSOLUTELY no effort was made by the manager to reach out to us to find out what had happened. We had to travel 45 minutes out of our way to another Hyundai dealership to receive proper help and service. This is a very dangerous and potentially deadly mistake. The simple fact that there was ABSOLUTELY NO EFFORT or response from the service manager regarding a serious mistake that was overlooked is unacceptable. DO NOT GET YOUR CAR SERVICED HERE. I hope that this matter gets looked into before someone gets hurt or killed for lack of quality and proper work. More
by hess3ed
Employees Worked With
John Sullivan
December 03, 2014
Unexpected and pleasantly surprising This was my first new vehicle purchase and I was prepared for this to not be a pleasant experience due to all the things said about car dealers. I was This was my first new vehicle purchase and I was prepared for this to not be a pleasant experience due to all the things said about car dealers. I was pleasantly surprised that the experience was anything but unpleasant. Everyone was helpful and made the process as painless as possible. I have already recommended Danbury Hyundai to a friend of mine that will be looking to buy in Jan or Feb. More
by psosniak
December 02, 2014
Time foe service I came for a recall on my 2009 Veracruz. When I made the appointment I decided to wait for my car because I was told it would take an hour. when I a I came for a recall on my 2009 Veracruz. When I made the appointment I decided to wait for my car because I was told it would take an hour. when I arrived for the service I was told that it could take as long as 4 hours. I had to call my husband to come get me. I did get a call after 3 hours that the job was done and again my husband drove me the 15 minutes to get the car. It would have been better had I known the correct time in the beginning. More
by knelson690
Employees Worked With
service secretary
November 30, 2014
Online Scheduling Every time I schedule my appointment online, it is never correct when I check in. For example, on the 29th, I scheduled a routine maintenance (112500) Every time I schedule my appointment online, it is never correct when I check in. For example, on the 29th, I scheduled a routine maintenance (112500). When they are finished and I go to pay they say they have just completed the (52500) maintenance. Maybe there are too many places to schedule appointments. I get too many emails from Hyundai. All I need are the one's from Danburyhyundai.com. Thanks gairec@hotmail.com More
by GARRY COULTER
Employees Worked With
Robert Matz
November 30, 2014
30,000 mile service I called to get a quote when I made my appointment and the young woman I spoke to was dismissive and told me she could not give me one. When I brought I called to get a quote when I made my appointment and the young woman I spoke to was dismissive and told me she could not give me one. When I brought my car in, the woman behind the counter was much more helpful and since the service was expensive made sure I was aware of what it would cost. She apologized that I was not given a quote earlier and told me I should have been. She offered me ten percent off the service. Her positive attitude and helpfulness much made up for the negative phone call. More
by Ward009
Employees Worked With
Lillian McBreairty
November 20, 2014
Poor service I recently had an appointment for a service recall on my Hyundai. I made this appointment over a week in advance. After driving four hours, I arrive I recently had an appointment for a service recall on my Hyundai. I made this appointment over a week in advance. After driving four hours, I arrived only to be told sorry we do not have the part. A simple phone call would have been appreciated. I would never recommend this dealership due to their POOR service department. More
by Tyersdl
Employees Worked With
Service department
November 17, 2014
My third Hyundai in as many years the guys at Danbury Hyundai are great - friendly, helpful, knowledgeable and not pushy or sleazy.. that's why I've gone to them for my last 3 cars, an the guys at Danbury Hyundai are great - friendly, helpful, knowledgeable and not pushy or sleazy.. that's why I've gone to them for my last 3 cars, and almost certainly will go to them for my next car... the service dept is also very friendly, professional and quick to turn cars around. More
by mcphersonrgc
November 15, 2014
Mission Accomplished We traveled to Danbury,Ct. from Orange County, NY. and the trip was worth the experience. I will be recommeding you to a co-worker. The staff was ve We traveled to Danbury,Ct. from Orange County, NY. and the trip was worth the experience. I will be recommeding you to a co-worker. The staff was very friendly, knowledgeable, and put us at ease and answered all our questions professionally. More
by donna.kinsley.5
Employees Worked With
John Sullivan
November 15, 2014
Always great service I always find the service team at Hyundai to be excellent and very communicative with me. Thank you for all the great work and care you show to your c I always find the service team at Hyundai to be excellent and very communicative with me. Thank you for all the great work and care you show to your customers. More
by terry 1
Employees Worked With
Jimmy Jackson
November 08, 2014
Excellent as usual I always find the service team at Hyundai to be excellent and very communicative with me. Thank you for all the great work and care you show to your I always find the service team at Hyundai to be excellent and very communicative with me. Thank you for all the great work and care you show to your customers. More
by Coupe13
Employees Worked With
Brenda Horberg
