Danbury Hyundai

We were very happy with our experience getting a new car with Nancy. She was extremely helpful guiding us through the entire process. Nancy went out of her way to answer all of our questions and ensure ev with Nancy. She was extremely helpful guiding us through the entire process. Nancy went out of her way to answer all of our questions and ensure everything went smoothly and promptly. She really made us feel comfortable and stress free. Thank you!! More

Daniel was pleasant and professional. He detailed service needed and pricing. Wait time was minimal. He detailed service needed and pricing. Wait time was minimal. More

Excellent service and efficient. Nicholas was polite and helpful with all my questions. 10/10 Nicholas was polite and helpful with all my questions. 10/10 More

Melanie was extremely competent and thoughtful. She answered all our questions and was very helpful. She answered all our questions and was very helpful. More

the dealership is very good, competitive, and efficient. the staff is friendly without being overbearing, the staff is friendly without being overbearing, More

Nancy was helpful, knowledgeable and great to work with . We got the car we wanted! We got the car we wanted! More

Jesus was very helpful, and responded to my questions in a timely manner. I had a very good experience. in a timely manner. I had a very good experience. More

I have been coming to this dealership for over 20 years and never had a negative experience. I always recommend hyundai of Danbury to family and friends! and never had a negative experience. I always recommend hyundai of Danbury to family and friends! More

I strongly recommend steering clear of this dealership’s service department. The dealership had my 2022 Hyundai Sonata for approximately five weeks after I was informed that a part they previously installed service department. The dealership had my 2022 Hyundai Sonata for approximately five weeks after I was informed that a part they previously installed failed, causing the engine wiring and wiring harness to melt. Despite this being a repeat issue connected to their prior repair, service advisor Nick attempted to charge me two separate diagnostic fees. His communication throughout the process was extremely poor, and he lacked the professionalism and customer-service skills needed to handle such a serious situation. When I requested my complete dealership file, Nick refused to provide it. Adding to my concerns, the repair appeared on my Carfax as being reported by a Fiat, Dodge, and Ram dealership—even though I dropped my vehicle off at Hyundai, not that dealership. I was not given a clear explanation for this discrepancy. I constantly had to push for basic information about my own vehicle while my legitimate safety concerns were dismissed. After extensive wiring damage connected to a part they installed, I expected transparency, accountability, and reassurance that my vehicle was repaired safely. Instead, the poor communication, questionable documentation, and refusal to provide my complete file left me with no confidence in Nick or this service department. I also later found out that you can choose your own service advisor—do yourself a favor and stay away from Nick. More

The service from Ed was excellent. But a new 3% service charge for using a credit card is ridiculous and should immediately be removed. It's expensive enough to maintain a car then t But a new 3% service charge for using a credit card is ridiculous and should immediately be removed. It's expensive enough to maintain a car then to add a miscellaneous credit card charge is outrageous. More