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Danbury Hyundai

Danbury, CT

4.3
2,170 Reviews
Danbury Hyundai, serving the Western Fairfield, Northern Westchester, Putnum, Dutchess and Litchfield county areas including Greater Danbury, Brewster, Pawling, North Salem, Poughkeepsie, New Milford, Watertown, is the home of the Hyundai Giant bringing you GIANT savings. As the largest volume dealer in Connecticut, we are working to make you a customer for life every day by bringing your the best vehicles at the best price. Period. In addition to our new vehicles we have an inventory of over 250 Certified and Pre-owned vehicles to choose from. We also offer a Hyundai-certified Service Center that offers complete warranty coverage for your Hyundai. So if you need a new vehicle, new-to-you vehicle or service for your vehicle, come see the Giant at Danbury Hyundai.
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102 Federal Rd

Danbury, CT

06810

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Showing 2,170 reviews

May 05, 2015

Worst experience in 40 years of car ownership I was looking to purchase the 2013 Elantra I had coming off lease. When I questioned the $599 doc fee they wanted, I was treated with utter contempt b More

by edituhmike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
May 12, 2015 -

Danbury Hyundai responded

Please accept our apologies for your experience. Customer service is very important to us and we are truly sorry that you were made to feel unimportant or mistreated in any way. Your comments have been forwarded to our General Manager and we will be discussing them at a managers' meeting this afternoon. We understand your desire to find an alternate dealership but if we can of any further assistance, please let me know. We wish you the best with your vehicle search. With regards, Susan Eway Director of Customer Experience

April 30, 2015

Great John Sullivan and the staff have been a great help. We have bought or leased 5 vehicles between 2011-2015 and have had nothing but a positive experien More

by Freebairn, Joe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : John Sullivan
Apr 30, 2015 -

Danbury Hyundai responded

We want to thank you for your continued business and for the support that you have given us throughout the years. It is always a pleasure working with you. We will pass your kind words along to John, he is great.

April 23, 2015

Buying First Car I went to Danbury Hyundai looking to lease my first car . Going in I had not the slightest idea on what I was doing all I had was my budget. My mothe More

by caitlinmarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Restrepo
Apr 23, 2015 -

Danbury Hyundai responded

Congratulations on your new vehicle. We are so pleased to hear that John was able to make your first experience so wonderful. Our staff works hard to make the car buying process as stress-free as possible. We appreciate your business and recommendation. Come back and see us again.

April 19, 2015

First oil change Team was cordial, professional and responsive. Checked for recall issues and re mediated. Only problem, no one to greet me as I drove into garage. Had More

by leoadduci
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Apr 23, 2015 -

Danbury Hyundai responded

Thank you for leaving us this review. We are pleased to hear that our service department was able to take care of you. We appreciate your feedback and hope to work with you again in the future.

April 17, 2015

Great Experience Sales manager was efficient and provided the information I needed in a timely manner, gave me a great offer for my old car and the new one. Never lik More

by Happy Return Buyer
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Tom Smith
Apr 17, 2015 -

Danbury Hyundai responded

We are so pleased to hear that you got such a great deal on your new vehicle. We hope that you are loving your new ride. We are always here to assist you with any vehicle needs that you may have. Thank you for your great review and your business. We hope to work with you again.

April 16, 2015

Good service Pleasant , fixed car fast, and throughly. Happy with the service. Will use again for repairs Fuel pump gauge faulty though wish it was recalled. More

by tadpole
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Aranjo
Apr 16, 2015 -

Danbury Hyundai responded

We are thrilled to hear that everything with your vehicle was taken care of. Our service department looks forward to working with you more in the future. Thank you for sharing your experience and for your business. We are always here to help.

April 08, 2015

Noted issues The experience was good, the sales person although very good really did not know how 4wd systems work on Jeeps. Not his fault, it's really training at More

by Dr Bob
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John from Dodge and Joe at Hyundai
Apr 10, 2015 -

Danbury Hyundai responded

We appreciate you sharing your feedback with us. We will pass your feedback along to our staff. Thank you for your business. We hope to have the opportunity of working with you more in the future.

April 04, 2015

Used car buyers beware This review hopefully reaches the consumer and is directed at the used car department. If your in the market for a used car, BUYER BEWARE! Please trus More

by C
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Used car sales manager
Apr 04, 2015 -

Danbury Hyundai responded

We are sorry that you were disappointed by your experience but we agree with your suggestion. In order to assure our pre-owned customers that they are getting what they expect, and because we know most people are not experts on mechanics, we are always willing to have our pre-owned vehicles taken to an outside technician for evaluation before any purchase. We also offer limited warranties on our pre-owned vehicles in compliance with all state regulations, Again, we are sorry if you felt that you were not able to have a third-party evaluation. We will be reviewing this policy with our staff to ensure that all customers are aware of this before they purchase. We wish you good luck in your vehicle search.

Apr 13, 2015 -

Danbury Hyundai responded

We are sorry that you were disappointed by your experience but we agree with your suggestion. In order to assure our pre-owned customers that they are getting what they expect, and because we know most people are not experts on mechanics, we are always willing to have our pre-owned vehicles taken to an outside technician for evaluation before any purchase. We also offer limited warranties on our pre-owned vehicles in compliance with all state regulations, Again, we are sorry if you felt that you were not able to have a third-party evaluation. We will be reviewing this policy with our staff to ensure that all customers are aware of this before they purchase. We wish you good luck in your vehicle search.

April 03, 2015

Excellent service I have never been as happy with a car service center as I have been with Danbury Hyundai . They are friendly and efficient and go out of their way to More

by Pac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know names
Apr 06, 2015 -

Danbury Hyundai responded

Thank you for taking the time to share your experience with us. We are so pleased to hear that you were so happy with our service department. Our entire staff works hard to make sure our customers leave feeling satisfied. We appreciate your business. Come back and see us again in the future.

April 01, 2015

Outstanding experience! My sales consultant, Frank Zimmerman and your Director of Finance, Joe Hernandez, were nothing short of outstanding to work with. They both are at th More

by Tom100456
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Joe Hernandez
Apr 02, 2015 -

Danbury Hyundai responded

Thank you so much for sharing your experience with us. We appreciate your kind words in regards to our staff. We do not believe in being pushy and we think car buying should be a fun experience. Thank you for your business and we hope to work with you again in the future.

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