Danbury Hyundai

Danbury! Shopping for cars for my mom ,found a car here we liked called ahead to let them know we were interested because we live 30 plus minutes out. Was tol Shopping for cars for my mom ,found a car here we liked called ahead to let them know we were interested because we live 30 plus minutes out. Was told car was available, even had a warm exchange from the sales rep evan and kept up commcation through text. Got there after they were closed cause Evan was waiting for us. Again no mention of any issues. We get there and Mom loves the vehicle after a test drive. We've been searching for 3 weeks! Again time isn't a luxury we've had. Mom puts deposit immediately, this was Saturday night and they are open on Sunday. Get a call Monday at 10:44 am. ALL OF A SUDDEN The car was sold earlier in the day on Saturday!!!! What what ??? Even before Evan told us he would hold the key and let us know if he sold it before we got there , is what I asked? " Oh the manager who knew didn't tell the managers who were here!! ( sounds like someone at the dealerships liked the car also because how could that happen) This is unacceptable! Then he tries to take the blame for it but it wasn't him it was management and their system! No offer of a solution, tried to offer anotherv car that wasn't close to what we had deposited on. The greed of these people allow them to not have some system that allows people to know a deal exists on a car already. They play with people's time and emotions cause in their nind the cars gonna get sold and that's all that is important. My mom was distraught and this was totally avoidable. You think management called me at all no they had Evan call a try to take the blame ....THATS DISTURBING. I'm not buying the story especially since I've seen this before from these greedy dealerships!! Be careful, I'm in sales and I'd never treat anyone like this. Hyundai of Danbury is just trying sell cars regardless of your experience! Cause what do we matter as potential customers, someone else will by it ! It was a terrible situation and again I blame the lack of an accountable system that alerts potential buyers of a deal on a vehicle or thats its sold. Others dealerships have this in place and I guess I'll take our business there! Or was the car just such a good deal that they didn't want us to have it either way. They have lost my business, and I don't recommend doing business with this type of dealership. This isn't an emotional review its here to make you aware of how places like this operate, maybe it won't happen to you or MAYBE ITLL BE WORSE! More

My 91-year-old mother brought her car there for brakes they replaced two rear brakes and two rear rotors gave her a bill over $800 this is outright highway robbery charged her $239 for brake fluid service they replaced two rear brakes and two rear rotors gave her a bill over $800 this is outright highway robbery charged her $239 for brake fluid service I don't know what they did for $239 $300 in Parts $400 in labor they must use Gold Line brake pads I for one will never let my mother go back there again these people are outright robbers they should be ashamed to charge that kind of price for literally two pads and two rotors and one container of a brake fluid More

Saturday there was great. Good food, good people! Oh and I got a car.. Jimmy , super nice guy Good food, good people! Oh and I got a car.. Jimmy , super nice guy More

Jimmy was such a pleasure to work with. He was never pushy and followed up on everything that was offered. He was never pushy and followed up on everything that was offered. More

This was one of the best experiences I've ever had in purchasing a new car. Matt was really knowledgable, he listened to my needs & really fought to get us the best deal possible. I am recommending my purchasing a new car. Matt was really knowledgable, he listened to my needs & really fought to get us the best deal possible. I am recommending my friends & family to go see him. More

Dabury Hyundai was very cooperative with the purchase of this new car. Our sales rep Luis was very respectful and friendly and easy to deal with this new car. Our sales rep Luis was very respectful and friendly and easy to deal with More

Jimmy gave me the most pleasant car buying experience I’ve ever had. Usually I dread car dealerships but he made me feel comfortable and chatting with him felt like talking to an old friend. Most impo I’ve ever had. Usually I dread car dealerships but he made me feel comfortable and chatting with him felt like talking to an old friend. Most importantly he took the time to make sure I was happy and didn’t have any questions. I’m very happy with my new Palisade! Thank you Jimmy! More

Jimmy is fabulous to work with - conscientious, thorough and provides great follow-up. He kept me informed on the progress of my car purchase every step of the way. I highly recommend Jimmy! and provides great follow-up. He kept me informed on the progress of my car purchase every step of the way. I highly recommend Jimmy! More

Jimmy is a wonderful salesman! Low pressure, calm and pleasant, he makes a great salesman. Also thoughtful, he made a few suggestions that turned out to be very helpful! I can’t re Low pressure, calm and pleasant, he makes a great salesman. Also thoughtful, he made a few suggestions that turned out to be very helpful! I can’t recommend him enough! More