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Dana Ford Lincoln

Staten Island, NY

4.6
7,022 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,022 reviews

August 02, 2023

3rd lease with Dana Lincoln, Vincent and Steve were great, couldnt ask for a better deal, defiantly be back again in 2 years, thanks guys! More

by POOKAPAKA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Aug 03, 2023 -

Dana Ford Lincoln responded

We're delighted to know that Vincent and Steve provided you with a great leasing experience at Dana Ford! We appreciate your loyalty and shall see you next time. Have a great ride!

August 02, 2023

The sales man was good and they honor the warranty. Very happy with how they stand by the word with the warranty for the car. More

by geech3000123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diana Latella
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Iwulski, Arianna Keegan, John Lomando
Aug 02, 2023 -

Dana Ford Lincoln responded

Thanks for the positive review! We're glad to know you had a positive experience with our sales team and appreciated the warranty on your car at Dana Ford!

July 30, 2023

Best service I have had Service representatives courteous. Definitely would recommend DANA Lincoln Ford. Loved the fact that they picked up and dropped off my car after service More

by nyla0723
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 31, 2023 -

Dana Ford Lincoln responded

We are happy to provide you with the best service possible. Your warm compliments about our polite staff and the practicality of our pick-up and drop-off service mean a lot to us. We appreciate your recommendation and see you again!- The Dana Ford Team

July 30, 2023

The worst service experience of my life. Car sat for almost 3 weeks , no communication at all from the advisor. I had to.keep calling and finally demand my car back unfinished. More

by PCASSESE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Eric Iwulski
Jul 31, 2023 -

Dana Ford Lincoln responded

I'm sorry to read about your recent service experience. It's concerning that you felt there was a lack of communication and it took longer than expected. We strive for transparency and efficiency, so this is not the standard we aim for. I'd like to discuss this further with you if possible - please feel free to reach out at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

Jul 31, 2023 -

PCASSESE responded

Feel free to call me if you like but I called to speak with you 3 times during this entire service issue for assistance and you never even gave me the courtesy of even a call back so what makes your email any different ? Employees learn from managers.

July 30, 2023

prompt service. Joe Castera was really great and followed up. i have has some bad experiences in the past but i must say Joe made me forget about those past experien More

by rjg427
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Dana Ford Lincoln responded

We're glad to know that Joe provided you with great service and follow-up at Dana Ford. It's our goal to make every experience a positive one, so it's wonderful hearing we've achieved this for you!

July 29, 2023

Had to do a lot of troubleshooting to figure out what was wrong with my car. They figured out what was wrong and solved the problem. More

by Xjoe430x
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 02, 2023 -

Dana Ford Lincoln responded

We're delighted to hear that our team at Dana Ford was able to diagnose and fix the issue with your car. Thanks for trusting us with your vehicle. We'll see you again!

July 29, 2023

Steve is very personable,friendly,and professional. He makes the process as smooth as possible. More

by jessicarose4927
Sales Price Transparency
Trade-in Experience
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margie Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Aug 02, 2023 -

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're happy to hear that Steve provides a personable and friendly purchase experience at Dana Ford. We appreciate your kind words and hope to serve you again!

July 28, 2023

It was an easy transaction, Vincent & John Daly were very good to do business with More

by Skallimutoo
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Langilotti
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Iwulski
Jul 31, 2023 -

Dana Ford Lincoln responded

Vincent and John are so glad your purchase was an easy one! Thank you for coming to Dana Ford!

Jul 31, 2023 -

Skallimutoo responded

Thank you

July 27, 2023

Doug was an amazing and sympathetic manager, who truly listened and helped us as best as he could. More

by Vdvv1722
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2023 -

Dana Ford Lincoln responded

Thanks for the positive review. We're glad to hear that Doug and the rest of the crew here at Dana Ford could assist you. We hope to see you back! -Dana Ford

July 27, 2023

Very attentive and helpful with all of my needs and my family and future concerns More

by jkelly30
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone
Jul 28, 2023 -

Dana Ford Lincoln responded

Thank you for choosing Dana Ford for your vehicle needs! We look forward to assisting you again in the future! Safe travels!

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