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Dana Ford Lincoln

Staten Island, NY

4.6
7,023 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,022 reviews

August 09, 2023

Very professional , didn’t have a long wait at all and everyone was very friendly More

by bovino
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Shawn Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Timothy Delmasa
Aug 10, 2023 -

Dana Ford Lincoln responded

Hi Bovino! We appreciate your recommendation and the shoutout to our team at Dana Ford! Hope to serve you soon.

August 08, 2023

A good service advisor, but maybe take care of my warranty a littble bit please? I had ordered my warranty parts since Sept 2022, it has been a year. Everytime I called in for updates, receptionist a More

by ericbdayistoday
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Aug 09, 2023 -

Dana Ford Lincoln responded

We're sorry to learn about your experience with the warranty parts and communication. We strive for excellent customer service both pre- and post-sale, so it's disappointing to know we've fallen short in this instance. I'd like to personally assist you with this matter - please reach out at your earliest convenience. Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

August 06, 2023

Was in and out and everything was done people was nice and friendly and the truck was cleaned More

by adele024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2023 -

Dana Ford Lincoln responded

We appreciate your positive feedback and shoutout to our team at Dana Ford! We hope to serve you again in the future. Dive safely in your truck!

August 06, 2023

Scheduling is easy Get you in and out Car wash with all service Nice service employees More

by moira.odonnell524
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
John Lomando
Aug 07, 2023 -

Dana Ford Lincoln responded

Moira, thank you so much for the wonderful feedback! We appreciate your business and look forward to your next visit here at Dana Ford!

August 05, 2023

I am most unhappy with your dealership, i leased a few cars and tried to purchase the last one. You added a large dealer fee to the purchase price which was nowhere in the paperwork. I doubt I’d recommend More

by Chips
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Beyer
3.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
4.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Bachrach, Thomas Busacca, Jorge Cornet, Zach Balint, Eric Iwulski, Awen Almatarneh
Aug 08, 2023 -

Dana Ford Lincoln responded

We're sorry to learn about your dissatisfaction with the fees. We aim for transparency and will look into this matter further. We appreciate you bringing it to our attention and hope we can regain your trust in future dealings. Please don't hesitate to reach out to discuss your concerns. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

August 04, 2023

When I need help with any problems that I ve with my car Ford always there for me and I appreciate all the time that I stopped in to ask that I didn't know about I m greatful to ve Ford by my side Ryan Pete More

by muser107
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Peters
Aug 04, 2023 -

Dana Ford Lincoln responded

Miriam, we're delighted to know that you've had such positive experiences with Ryan & the team here at Dana Ford! Thank you so much for the review and please don't hesitate to reach out the next time we can be of assistance!

August 03, 2023

I just bought the new f 150 . Great car dealership. The service is good, too. More

by Wei lin
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 04, 2023 -

Dana Ford Lincoln responded

Wei, we appreciate the stellar review here at Dana Ford!

August 03, 2023

I got caught off guard when I got a bill of $104. 00 for an oil change . This was the most I have ever paid for an oil change , it wasn’t even a full synthetic oil , it was a blend . I own a Chevrolet More

by Hammer81260
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not applicable
Aug 07, 2023 -

Dana Ford Lincoln responded

We're sorry to see that you were surprised by the cost of your oil change. We strive for transparency in all our services and it's clear we missed the mark here. Your feedback is valuable, and I'd like to discuss this with you further if possible. Please feel free to reach out at your earliest convenience so we can address any concerns directly - Thank you, Keith Curran - Service Director - 718-983-8700 ext 297

August 03, 2023

Very helpful in my situation, got me in a car, at a reasonable price range, thank you Douglas Hanson, Nicholas Squeo More

by jmartin1710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Douglas Hansen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nicholas Squeo
Aug 04, 2023 -

Dana Ford Lincoln responded

We're glad to know our team at Dana Ford was able to assist you effectively! Thanks for recognizing Douglas and Nicholas, we'll pass on your kind words. Enjoy your new car!

August 02, 2023

Sales person was incredibly rude! Had to switch salesman after talking to manager. Overpriced and financing was a joke. Until I showed up with a check from another bank they wanted to More

by cnmentzer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jeff Beyer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Schroder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Riccardone, Jorge Cornet, Timothy Delmasa
Aug 03, 2023 -

Dana Ford Lincoln responded

I'm sorry to read about your experience with our sales team. We strive for professionalism and respect in all interactions, so it's disappointing that we missed the mark during your visit. I will make sure we address this feedback with the appropriate team members and invite you to please contact me directly if you have any additional questions or concerns. Respectfully, Doug Hansen - GSM - 718-983-8700 ext 262

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