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Dana Ford Lincoln

Staten Island, NY

4.6
7,022 Reviews
Dana Ford Lincoln. Factory authorized Ford and Lincoln and Certified Pre Owned. Used vehicles. All Makes and Models. Value Lot for vehicles priced at 10000 and below. Dana has been serving the tri state area for over 30 years. Largest selection of new Fords, Lincolns and Mercurys in the area. Always hundreds of used vehicles in stock. Factory Authorized Service and Parts Departments.
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266 West Service Rd.

Staten Island, NY

10314

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Showing 7,022 reviews

September 21, 2023

Don’t know who that person is. My sales rep was Zach. The transaction took way to long Why did I have to manage the insurance change? This never happened prior. Lincoln always h More

by alliesalley
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Jesse Cognetta
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Zach Balint
Sep 25, 2023 -

Dana Ford Lincoln responded

Alliesalley, I'm sorry to learn about your experience. We aim for a smooth and efficient process, so it's disappointing to know that we didn't meet those expectations this time around. As for the insurance change management issue you mentioned, let's discuss this further so we can understand what happened and how best to assist you moving forward. Please reach out at your earliest convenience - Thank you! Doug Hansen - GSM - 718-983-8700 ext 262

September 21, 2023

I needed 2 recalls resolved. Joe was wonderful and quickly had my car serviced. I suggest Ford give him a raise. :) More

by lindawithanl
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 25, 2023 -

Dana Ford Lincoln responded

Hey Linda, thank you for the positive review! We're glad to know Joe was able to assist you with your recalls at Dana Ford. We appreciate the suggestion and see you again! Have a great ride!

September 21, 2023

Best service ever vehicle was done in a timely fashion everyone was polite and knowledgeable can’t wait for my next service at the best dealerships ever More

by jroman463
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Diane Creazzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Irma Jace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John Lomando
Sep 21, 2023 -

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're glad to know you had a great experience with our team at Dana Ford. We look forward to seeing you again during your next visit! Have a great ride!

September 20, 2023

Everyone is friendly, helpful and informative. Their goal is to make you happy, My salesman Rupert listened to what I was looking for and showed me all the choices that were close to what I wanted More

by MarFran126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Daly
5.0
This rating includes all reviews, with more weight given to recent reviews.
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rupert Eveleigh
Sep 21, 2023 -

Dana Ford Lincoln responded

Hi MarFran! We're delighted to know that our team at Dana Ford could provide you with a friendly and informative experience! It's great to see Rupert was able to help find the perfect Ford Corsair for you. We appreciate your loyalty since 2007, here's to many more years of happy driving!

September 20, 2023

I had a VERY good online purchase and transaction experience with Dana for my sons 2016 Ford Explorer XLT. I was able to speak with several employees on the phone (from my location in Northern Michi More

by davetupper
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryan Peters
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jennifer Schroder
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 21, 2023 -

Dana Ford Lincoln responded

Hi Dave! We're delighted to know that you had a great online purchase experience with us at Dana Ford. It's wonderful to see our team was able to assist you efficiently and professionally, making the process smooth for you. Thanks for recommending us! Safe travels in your son's 2016 Ford Explorer XLT!

September 19, 2023

Ralph Sibbio, my Salesperson, was the best. He was friendly, informative, and when there was a wrinkle in the deal, he went out of his way to smooth it over. More

by ppaddock
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Raplh Sibbio
Sep 20, 2023 -

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're glad to know that Ralph was able to assist you and make your experience a positive one at Dana Ford. We appreciate the feedback and hope to see you again! Have a great ride!

September 18, 2023

This dealership is top notch! The entire staff is always helpful even AFTER the sale. They also provide a very nice waiting room to relax or work in while your vehicle is being More

by kerri3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hazem Radwan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Curran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Collin Romer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lori Allotta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Castera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Iwulski, John Lomando
Sep 21, 2023 -

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're delighted to know you've had a great experience with our team at Dana Ford. We appreciate your kind words and see you again! Safe travels!

September 17, 2023

They did everything they could to satisfy me and my needs..very happy with my new vehicle More

by TINKNTAZ7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank Sinatra
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jorge Cornet
Sep 21, 2023 -

Dana Ford Lincoln responded

Thank you for the 5-star rating! We're delighted to hear that we have met your needs and made you happy with your new vehicle during your visit. We'll see you next time! Enjoy your new ride!- The Dana Ford Team

September 17, 2023

The dealership staff were helpful and professional. I had the pleasure if working with Ching. He was very informative and did an outstanding job. I will definitely return and refer others. More

by nechecoriolan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ching Poon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2023 -

Dana Ford Lincoln responded

We're so glad to know Ching & the team provided you with a top-notch experience at Dana Ford. Your recommendation means the world to us and we look forward to seeing you again in the future!

September 17, 2023

I picked up my 2023 Corsair from u about 2 weeks ago,I had to bring in for a part that am waiting for.Iam bit upset that if they had checked out this car before releasing it ,this might not of happened.Ia More

by arthurs1956
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Thomas Busacca
Sep 18, 2023 -

Dana Ford Lincoln responded

I'm sorry to learn about the inconvenience you've experienced with your new Corsair. We strive for a seamless delivery process and it seems we fell short in this instance. I'd like to personally assist you regarding the part issue and ensure that everything is resolved promptly. Please reach out at your earliest convenience so we can address this matter directly. Thank you, Doug Hansen - GSM - 718-983-8700 ext 262

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