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Dallas Lease Returns

Dallas, TX

5.0
7,199 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,199 reviews

December 12, 2022

Great car buying experience, answered all the questions I had about the truck. Will definitely recommend to anyone in the market looking for a vehicle. More

by Ezequielgutierez97
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 13, 2022 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. Congrats on your new vehicle! We're glad we were able to help, and we hope to see you again!

December 11, 2022

Kayla went above expectations, with helping find a car and even delivering it to us. More

by whitney cooper
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Alex Al-Khafaji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Schultz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derrick Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ken Purnell, Jesse Leija, Kayla Bunch
Dec 12, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your thoughts on working with Kayla. We're glad to hear she delivered such a great experience!

December 11, 2022

Quick, smooth and hassle free process from start to finish. Excellent products and customer service. Five stars! More

by Jenni
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Bell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to write this review and let us know how we are doing. Our customers are our top priority and your feedback is greatly appreciated. Congratulations on your new car! All of us at Dallas Lease Returns are glad to have you as a customer.

December 10, 2022

Very easy process, Roel was great with all the transaction as well as in constant communication. More

by blanco78232
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

December 10, 2022

Nothing is more important to me than being upfront and honest, and I can't say enough good things about Brad and Dallas Lease Returns. I drove 3 hours to do business with Brad, and I will probably do it More

by fixitfreddy
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

December 10, 2022

Excelente en su trabajo una buena experiencia en la compra del mi vehículo todas las dudas resueltas la recomiendo More

by erickdelgado32
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 12, 2022 -

Dallas Lease Returns responded

It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

December 09, 2022

This was my first time dealing with DLR, I had the please of speaking with Pete Hankins. I told him what type of car I was looking for and my price range. Pete went to work showing me a few cars each day via More

by Drkrisauten
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Dallas Lease Returns responded

We are very happy to hear that Pete provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 09, 2022

I had a great experience with DLR. My Escalade was brought to my front door to test drive and the rest was history. Pete is exceptional…he understands the value of customer service and More

by Lizzie.muehlmeier
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Dallas Lease Returns responded

Thank you so much for your wonderful review, Lizzie! We are thrilled that we had the opportunity to provide you with the perfect vehicle and deal. We are so excited for you to enjoy your new car, and we thank you for choosing Dallas Lease Returns!

December 09, 2022

Carl White made my car experience by far the most seamless, stress free and effortless experience I have had to date. The level of knowledge and professionalism is something that all dealerships shou More

by keithb3845
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carl White III
Dec 09, 2022 -

Dallas Lease Returns responded

Thank you, Keith. It's fantastic to hear that we provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

December 09, 2022

Awesome experience! 2012 Tacoma 4x4 I bought sight unseen was better than described. Chris Mikle was excellent. He did everything he said he would do. He communicated ex More

by Dearguy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 09, 2022 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave with the car they desire! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

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