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Dallas Lease Returns

Dallas, TX

5.0
7,189 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,189 reviews

February 14, 2023

I saw a car online and called Dallas Lease Returns to inquire. They actually brought the car to my home the same day to test drive. They brought the carfax that made me comfortable knowing the car had a More

by thebodnersx3
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Toronto Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Dallas Lease Returns responded

Congratulations on your new vehicle! We are so glad that we had the opportunity to work with you, and that Toronto and our team could make this a top-notch experience. We hope you enjoy your new vehicle, and we look forward to continuing to serve you in the future!

February 14, 2023

One of the best experiences I've had when purchasing a car. Low pressure. Very helpful. Completely willing to let me take the car to an independent mechanic for a pre-purchase inspection. Fair price witho More

by jimarble
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian Hall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 14, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

February 12, 2023

Caveat Emptor! Buyer Beware of the BEST car buying experience in all of Texas and the United States! Buying a car from Sindy Fernandez and Dallas Lease Returns is s More

by AJ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez, Fabian Gomez
Feb 13, 2023 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help!

February 12, 2023

Very great customer service! ! From the moment we arrived to signing forms. All went smoothly and got more than expected. I would highly recommend this dealer to anyone looking to More

by jesus escudero
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Dallas Lease Returns responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience and congratulations on your new car! If there is anything else we can do to assist you, Jesus, please do not hesitate to let us know. We are always happy to help!

February 11, 2023

Everyone was welcoming, friendly and understanding. The attentiveness we received as a whole was beyond a dealership I've ever seen we all felt very comfortable and informed my 2 & 3 year old would agr More

by Sonja Blea
Sales Price Transparency
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Blanca Benitez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roel Ortiz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Dallas Lease Returns responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thank you, Sonja, for choosing Dallas Lease Returns!

February 11, 2023

This is our fourth vehicle we have bought from Dallas Lease Returns - we love them! NOT YOUR TYPICAL DEALERSHIP. No pressure.. they are there to help you buy the car that best fits your tastes and More

by Denton Daddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 11, 2023 -

Dallas Lease Returns responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Chris and our team here at Dallas Lease Returns.

February 11, 2023

I worked with Eric to purchase and he was great! This was a very pleasant experience, process was smooth and easy. More

by Ella.meyer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 13, 2023 -

Dallas Lease Returns responded

Thanks, Ella, for sharing your thoughts about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

February 11, 2023

It was a great pleasure to work with Sindy! We were able to execute a long distance purchase in only a couple of days. She communicated promptly, thoroughly, and truly went above and beyond! I More

by Luis B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Feb 13, 2023 -

Dallas Lease Returns responded

Thank you so much for your kind words, Luis, and for taking the time to leave us this wonderful feedback!

February 11, 2023

Sindy was very helpful in getting us timely information and maintaining consistent communication with us to get the deal done. Highly recommend her. She is very professional and easy to work with. More

by Brenda
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sindy Fernandez
Feb 13, 2023 -

Dallas Lease Returns responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Sindy and our team, and we look forward to working with you again.

February 10, 2023

Dallas Lease Returns is a great car dealership with friendly staff and high quality cars. More

by j.washing092
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kayla Bunch
Feb 11, 2023 -

Dallas Lease Returns responded

Thank you for choosing Dallas Lease Returns. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

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