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Dallas Lease Returns

Dallas, TX

5.0
7,765 Reviews
Over 19 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard. Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns. Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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14335 Inwood Rd

Dallas, TX

75244

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Showing 7,765 reviews

March 17, 2025

They were honest, upfront, and made the entire process of purchasing a vehicle smooth. They don’t hold you hostage and don’t pressure you into making decisions that you are uncomfortable making. More

by jonathan.frazier18
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Charles Pollard
Mar 18, 2025 -

Dallas Lease Returns responded

Jonathan, Thank you so much for your excellent review! We are so glad that Charles and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

March 17, 2025

Chris has been hands down the best salesman to work with by far. The owner was also very pleasant to work with. I would highly recommend Chris, and this dealership to anyone looking to buy a vehicle. I will More

by Kyle M
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Mikell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Dallas Lease Returns responded

Kyle, Thank you for taking the time to share your feedback with us. Chris and our team work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

March 17, 2025

This group especially Bobby went beyond any normal automobile sales. They said they go the extra mile for the customer and they did. They spent much time and more money to make sure the automobile I p More

by Bill
Sales Price Transparency
Trade-in Experience
Recommend Dealer
Yes
Employees Worked With
Kris Gaerlan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bobby Nicholson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 18, 2025 -

Dallas Lease Returns responded

Bill, Thank you for your very kind review. Bobb, Kris, and our team strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Dallas Lease Returns.

March 16, 2025

This is the 2nd time that we have bought a vehicle from DLR and the 2nd time that Pete has been our salesman. We had a 1pm appt and has some unintended issues to come up. Pete accommodated us and that mean More

by tammy_glover
Recommend Dealer
Yes
Employees Worked With
Pete Hankins
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Dallas Lease Returns responded

Here at Dallas Lease Returns, customer satisfaction is our #1 priority. We always do our best to make sure our customers leave happy! We are glad to hear you enjoyed your experience, and it was a pleasure having you at the dealership. We appreciate your review!

March 15, 2025

Eric Taylor was pretty knowledgeable about the vehicles and show tremendous support in helping me find something that fit my needs. He worked hard to make sure our deal was good for us! Very polite guy and More

by sergiohunter_32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Dallas Lease Returns responded

Thank you, Sergio! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Dallas Lease Returns. We look forward to having you as one of our valued customers for many more years to come!

March 15, 2025

I had an amazing experience with Brad, he took excellent care of me. I bought a 2021 Ram 1500 Hemi and It is everything I wanted in a truck. Brad made feel very confident in the dealership I was buying from More

by Evelyn Logan
Recommend Dealer
Yes
Employees Worked With
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad
Mar 16, 2025 -

Dallas Lease Returns responded

We are very happy to have provided you with such a positive experience, Evelyn! We sincerely value your business and look forward to your next visit.

March 15, 2025

The customer service was excellent! Brad truly treated us like family. We got an awesome deal! Thank you so much! I highly recommend! More

by Mari123
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parveen Rajendran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Hoang
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ricky Brockway
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Dallas Lease Returns responded

It's fantastic to hear that Brad provided you with great customer service while assisting you with your purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Dallas Lease Returns!

March 15, 2025

Just ran across DLR website while car shopping with CarGurus. I liked what I saw and thought I would see if they were as easy to deal with as advertised. THEY ARE GREAT FOLKS! Brandon was friendly and More

by Rowenlind
Recommend Dealer
Yes
Employees Worked With
Brandon De Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Dallas Lease Returns responded

It's great to hear that Brandon and the team were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Dallas Lease Returns!

March 15, 2025

Wonderful to work with! No pressure whatsoever and the process was totally pain free. He also let us rest drive the car alone which was cool. More

by Kaleigh
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edgar Silva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Marvin Hoyla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 16, 2025 -

Dallas Lease Returns responded

Thank you, Kaleigh, for sharing about your experience with Dallas Lease Returns. We appreciate your business and hope to see you again soon!

March 14, 2025

Great professional salesman. Great deal. Everything went as planned. Fast service. Beautiful Truck. Would buy again. More

by Wildeagle3
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2025 -

Dallas Lease Returns responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and Eric are thrilled that you found your experience with us to be a positive one. Congratulations on your new truck! Please don't hesitate to reach out if you need anything else.

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