Dealer Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Dallas Lease Returns
Dallas, TX
9,152 Reviews
Over 22 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 9,152 reviews
July 25, 2026
Thank you doesn’t even begin to express my gratitude for Pete and Austin! I am forever grateful for them! They really made getting into a new car effortless! I will be a forever thankful! Thank you! Pete and Austin! I am forever grateful for them! They really made getting into a new car effortless! I will be a forever thankful! Thank you! More
by Zennia G.
July 24, 2026
Amy Phong did was amazing to work with and made the entire process extremely seamless with no pressure. Finance department was also amazing and everyone else who worked there made this the best buying entire process extremely seamless with no pressure. Finance department was also amazing and everyone else who worked there made this the best buying experience I have ever had! More
by Polyphonic79
July 24, 2026
Everyone was very respectful and listen to my needs and wants. Very clean and easy to walk into. wants. Very clean and easy to walk into. More
by rileyhicks96
Employees Worked With
July 24, 2026
I had such an amazing experience buying my vehicle here! From start to finish, the entire process was smooth, stress-free, and honestly one of the best car-buying experiences I’ve ever had. Christopher M From start to finish, the entire process was smooth, stress-free, and honestly one of the best car-buying experiences I’ve ever had. Christopher Mikel was absolutely wonderful to work with. He was patient, kind, easy to talk to, and never made me feel pressured. We even discovered we had a lot in common, which made the experience feel much more personal and enjoyable. The dealership went above and beyond—they even offered to deliver the vehicle to me, which I really appreciated. When we picked it up, it had a full tank of gas and was spotless. It was clear they genuinely cared about making sure everything was perfect. If you’re looking for a dealership that treats people with kindness, honesty, and excellent customer service, I highly recommend asking for Christopher Mikell. Thank you for making such an important purchase such a positive experience! More
by Kristen Alvarez
Employees Worked With
July 24, 2026
I had such an amazing experience buying my vehicle here! From start to finish, the entire process was smooth, stress-free, and honestly one of the best car-buying experiences I’ve ever had. Christopher M From start to finish, the entire process was smooth, stress-free, and honestly one of the best car-buying experiences I’ve ever had. Christopher Mikel was absolutely wonderful to work with. He was patient, kind, easy to talk to, and never made me feel pressured. We even discovered we had a lot in common, which made the experience feel much more personal and enjoyable. The dealership went above and beyond—they even offered to deliver the vehicle to me, which I really appreciated. When we picked it up, it had a full tank of gas and was spotless. It was clear they genuinely cared about making sure everything was perfect. If you’re looking for a dealership that treats people with kindness, honesty, and excellent customer service, I highly recommend asking for Christopher Mikel. Thank you for making such an important purchase such a positive experience! More
by Kristen Alvarez
Employees Worked With
July 23, 2026
I had an outstanding experience working with Corey during the purchase of my BMW! From start to finish, he was professional, knowledgeable, and genuinely focused on making sure I found the right vehicle, not the purchase of my BMW! From start to finish, he was professional, knowledgeable, and genuinely focused on making sure I found the right vehicle, not just making a sale. Corey was patient, answered all of my questions, and made the entire process smooth, transparent, and stress-free. He kept me informed every step of the way and went above and beyond to ensure I was comfortable with my decision. His customer service and attention to detail truly exceeded my expectations. I walked into the dealership and drove away with my new car 10 minutes later. If you're in the market for a vehicle, I highly recommend asking for Corey. He delivers exceptional service, treats his customers with respect, and makes the car-buying experience enjoyable. Thank you, Corey, for helping me drive away in a vehicle I absolutely love! More
by MARJAHNMOORE
Employees Worked With
July 23, 2026
Pete Hankins was absolutely amazing to work with and help meet all our needs! Transaction was very quick and easy! Thank you so much Pete! meet all our needs! Transaction was very quick and easy! Thank you so much Pete! More
by sfurgerson82
Employees Worked With
July 23, 2026
Josh and Edgar helped me out with my trade and new purchase. They were relatable and understood my concerns. Thanks guys! purchase. They were relatable and understood my concerns. Thanks guys! More
by c_squarejones
July 23, 2026
Great experience with Robert. Very smooth experience, he was extremely helpful and went above and beyond. Very smooth experience, he was extremely helpful and went above and beyond. More
by daniyaalahmad
Employees Worked With
July 23, 2026
Flawless experience! Chris was incredibly helpful through the entire process, and he helped us find the exact vehicle our family needed. I can’t say enough about Chris an Chris was incredibly helpful through the entire process, and he helped us find the exact vehicle our family needed. I can’t say enough about Chris and our experience with Dallas Lease Returns! More
by cheinrich24
Employees Worked With
