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Dallas Lease Returns
Dallas, TX
9,118 Reviews
Over 22 years ago Dallas Lease Returns decided to change the way car buying is done. They lowered overhead and teamed up with affiliated leasing companies to cut out the "Dealer Only" auto auctions by offering one-owner, off-lease vehicles direct to the public for 45 days. No longer would you have to deal with high prices, pushy salesmen, and confusing finance managers- prices would be fair and the only vehicles offered would be to the highest standard.
Today, DLR has completed over 10,000 transactions becoming the DealerRater National Dealer of the year for 2023 and the DealerRater Texas Dealer of the year for 17, 18, 19, 20, 21, 22, & 23. DLR and its partners have been featured in many local and National publications including Auto Dealer Monthly, Vehicle Leasing Today, Dallas Morning News, and Fort Worth Business Press to name a few, and even appear in eBay marketing ad campaigns.
Kris Gaerlan, DLR- "True we have many awards but awards are not necessarily rewarding. I am proud of what we have achieved but more importantly, it’s why. We do good business and treat our customers fair. The true reward is seeing a customer for the 2nd, 3rd, 4th, or 5th time or getting a call from a customer’s friends and family. That’s when we know we have done the job right."
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 9,118 reviews
July 11, 2026
I experienced Great service and support! I am extremely pleased with the staff and their expertise! I am extremely pleased with the staff and their expertise! More
by stephaniebiggurs
Employees Worked With
July 11, 2026
Pete & Austin were fantastic- wonderful experience all around. They found exactly what I wanted- and quickly. Had it brought in from out of state and from time of first conversation to driving away was ro around. They found exactly what I wanted- and quickly. Had it brought in from out of state and from time of first conversation to driving away was roughly 48 hours. I work in a fast pace environment so I genuinely enjoyed their ability to find me exactly what I requested as fast as they did (checking all my boxes and more). These gentleman are on it- top notch- professional, quick and solution oriented. I’ll literally never buy a vehicle from anyone else. Thank you both! More
by Kelly.gaines05
July 11, 2026
Brad was a great help to me at this dealership and I reccomend him to others. reccomend him to others. More
by kelvacostaa
Employees Worked With
July 10, 2026
I am extremely disappointed with my experience. I purchased a vehicle from this dealership that was supposed to be transported to me. When they couldn't arrange transportation, they drove the c I purchased a vehicle from this dealership that was supposed to be transported to me. When they couldn't arrange transportation, they drove the car to me instead. Shortly after receiving it, I took it on a drive out of town and began experiencing serious steering problems. The vehicle became unsafe to drive, forcing me to leave it where it was and find another way home. I then had to pay out of pocket to have it towed to a mechanic. The mechanic inspected the car and informed me that the frame (subframe) was bent and that it appeared to have been that way—it was not damage that had just occurred. This is a major safety issue. Yes, the vehicle was sold "as is," but "as is" should not mean failing to disclose known, significant defects. Had I been told the vehicle had a bent frame, I never would have purchased it. I trusted that the dealership would be honest about any major issues affecting the safety and drivability of the vehicle. Based on my experience, I cannot recommend this dealership. More
by aprilb7205
Employees Worked With
Sales
July 10, 2026
My sister bought a Honda Accord from Brad and referred me to him at Dallas Lease Returns. I couldn’t be happier. Can’t wait to pickup my Toyota Sienna !! Thx Brad to him at Dallas Lease Returns. I couldn’t be happier. Can’t wait to pickup my Toyota Sienna !! Thx Brad More
by skathyv
Employees Worked With
July 10, 2026
I had a great experience working with the dealership. All the staff were very friendly and courteous. I especially enjoyed my time working with Ty Jones. She was very professional and helpful throughout All the staff were very friendly and courteous. I especially enjoyed my time working with Ty Jones. She was very professional and helpful throughout the process. Even after the purchase was complete she continued to have the lines of communication open. If I had any questions about my vehicle I could reach out to her and if she was not available at the moment she would not hesitate to call me back. It’s because of associates like her and the variety of vehicles, I would whole heartedly recommend this dealership to my family and friends in the future. Thank you. More
by Itblack
Employees Worked With
July 10, 2026
Easy process, 100% good experience. Car buying can be a chore and DLR made is so easy and painless. Pete is exceptional. Car buying can be a chore and DLR made is so easy and painless. Pete is exceptional. More
by Alajesse
July 10, 2026
We had an outstanding experience with Afton during my lease return! From start to finish, she made the entire process simple, smooth, and stress-free. She has an amazing personality, communicates clearly lease return! From start to finish, she made the entire process simple, smooth, and stress-free. She has an amazing personality, communicates clearly, and was incredibly accommodating throughout the process. She took the time to answer our questions, kept us informed, and made sure everything was handled efficiently. Great customer service is hard to find, and Afton truly exceeded my expectations. If you’re returning a lease, I highly recommend working with her. Thank you for making what could have been a stressful experience so easy! More
by Lloyd Pullam
July 08, 2026
This was the most enjoyable experience of buying a car that I have had. Pete was great to work with as he was knowledgeable and attentive throughout the process. Dallas Lease Returns has a wide select that I have had. Pete was great to work with as he was knowledgeable and attentive throughout the process. Dallas Lease Returns has a wide selection of high caliber cars that are well priced. The process of buying a car here is fast and simple. More
by mattscheffler15
Employees Worked With
