DCH Wappingers Falls Toyota - Service Center
Wappingers Falls, NY
4,334 Reviews of DCH Wappingers Falls Toyota - Service Center
Very good service. Sales staff helpful. A bit slow in the registration process, waiting 3 months for my plates! Sales staff helpful. A bit slow in the registration process, waiting 3 months for my plates! More
I took my 2007 Toyota Highlander to DCH for inspection and an oil change. Everyone was very nice and seemed knowledgeable. Little to my chagrin, an hour after I left, my check engine and VCS dashboard li and an oil change. Everyone was very nice and seemed knowledgeable. Little to my chagrin, an hour after I left, my check engine and VCS dashboard lights came on! I called and spoke to the manager Romaine, and said to drive back and they works look at it. I started my car has always been taken to the dealer for work, Johnston’s, Dave Edwards and DCH Toyota dealers. Long story short, they claimed it was part of the electrical system and they didn’t touch that area. It turns out, as they claim, it is a faulty oxygen sensor! Over $400 to repair!!! I was livid! Needless to say, I don’t trust that dealership now. The manager never game me the courtesy of speaking to me, yet I saw him in his office speaking to the rep. The rep stated he could remove the code. If it doesn’t show up again, then the sensor is “once again” working!? If it does, then the sensor is malfunctioning!? I did not believe that an electrical part could magically start working, once it is faulty!? BTW, an oxygen sensor from $26-$148. More
Good Job Good Services They notice if you need anything Remind you appointments Very nice Job anything Remind you appointments Very nice Job More
Excellent service by all staff and mechanic. Ordered parts and came in on time as promised Ordered parts and came in on time as promised More
Very professional in the purchase of my Toyota. In the video of my car it was very useful for the diagnosis and always explained the service and the guarantee. I will recommend it to family and In the video of my car it was very useful for the diagnosis and always explained the service and the guarantee. I will recommend it to family and friends when buying the next car More
I traded in my 2017 Toyota Sienna and received a fare price from it the sale Rep Joseph Degroodt he did an excelent job answering all my question and concerns regarding the car and guided me through the price from it the sale Rep Joseph Degroodt he did an excelent job answering all my question and concerns regarding the car and guided me through the whole process and i was very happy to have worked with the best sales rep More
Very easy to drop off the car for service and wait for the car. Nice service people the car. Nice service people More
Joshua was amazing to work with. He was very knowledgeable and was patient and reassuring. He exceeded my expectations on helping me find a new car for the best possible deal. I high He was very knowledgeable and was patient and reassuring. He exceeded my expectations on helping me find a new car for the best possible deal. I highly recommend anyone to work with Joshua when in the market for a new car ! Thank you ! More
Normally exceptional service but this time the check engine light was missed and code not checked,. Was corrected the next day. Longer wait time than normal about 2.5 hours. Very busy day. I still wi engine light was missed and code not checked,. Was corrected the next day. Longer wait time than normal about 2.5 hours. Very busy day. I still will go back as it is normally exceptional More