Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Service Center
Write a review

DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,727 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
Contact Dealership
View Awards

1349 Route 9

Wappingers Falls, NY

12590

Directions

By Type

Showing 7,727 reviews

April 12, 2024

The service rep was very helpful. The oil change was done quickly and professionally and took no time at all. I did not have to wait all day long to have my vehicle serviced and in ad More

by POPCRACKLESNAP56
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and hope to see you during your next visit!

April 12, 2024

I cannot fully express my gratitude and the confidence in Zion . From the moment we met my experience was one of comfort and professionalism. Bob was also very professional with his knowledge of filling out More

by Delia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zion Moore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review! We are so glad to hear that Bob made sure that you had such a positive car buying experience.

April 12, 2024

Tom is a top notch service advisor. Pleasure to deal with !! Make sure you hold on to him !! More

by Djliljay1980
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 13, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that Tom was able to take care of your vehicle in a timely manner!

April 11, 2024

Chris was very professional and personable. He was a good listener as to what my needs were and was never pushy, which I hate with sales people. He took his time to explain certain features of More

by LBA5000470
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

DCH Wappingers Falls Toyota responded

It is a pleasure to hear that Chris provided you with a wonderful experience. Please let us know if we can further assist you in any way! Thank you for being our customer.

April 11, 2024

Joe DeGroodt was very helpful. Made the process easy and fast. Very helpful and knows his stuff! More

by Teddy
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the review Teddy! We are so glad to hear that Joe DeGroodt made sure that you had such a positive car buying experience.

April 11, 2024

Excellent buying experience! Would definitely recommend and will return for service and my next vehicle. More

by PATTIMAC13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jaime Garcia
Report | Print
Apr 11, 2024 -

DCH Wappingers Falls Toyota responded

Thanks for your feedback. We appreciate your five-star rating for our team!

April 11, 2024

My service advisor Matthew Rivera was very helpful and professional. The Lexus hybrid I brought in for brake fluid service is new to me, Matthew went through the CarFax report on the car, and along with t More

by toddgiudice
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Matthew Rivera and Devon Daly.

April 10, 2024

Toyota care done. However, AWD has malfunctioned, check engine light is on and they couldn’t find problem. Have another appointment for more “diag” More

by EMMABELLE602
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know
Report | Print
Apr 11, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

April 10, 2024

Matt was very helpful and professional with his work, thanks you to all service team. More

by jehangt3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 11, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Matt was able to take care of your vehicle in a timely manner!

April 09, 2024

Had to come to your shop for the same problem twice. I have explained that problem to Thomas the first time, but when I came back he denied that I brought it to his attention before and charged me for i More

by Dr. Maher Mobasher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Hackett
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 10, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

1
...
83
84
85
...
773