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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,727 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,727 reviews

April 19, 2024

The first salesman was a joke and couldn't be any less helpful. Went in the next day and luckily got Joe Gegroodt who was so nice and helpful. Very happy with Joe's service. More

by MUMFORD4
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 19, 2024 -

DCH Wappingers Falls Toyota responded

Joe Gegroodt is a wonderful member of our team and we are glad to hear that you had a positive experience while working with him. Please let us know if we can further assist you in any way! Thank you for being our customer.

April 19, 2024

The Service Advisor, Judy Deems, is excellent. Great follow up on needed repairs and insight as to how the parts relate to each other for the service.. More

by tiocl2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Apr 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Judy Deems was able to take care of your vehicle in a timely manner!

April 18, 2024

Given the condition of the hood on the Toyota Crowne on your showroom floor, I was hesitant to have our car washed before we picked it up. As a detailer myself I cannot understand why that new automobile i More

by PT G
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joseph Worthington
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 18, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback. We appreciate your comments and we'll be sure to share them with our management team.

April 18, 2024

Everyone we dealt with at the dealer was polite and professional. Our salesman Angel was a pleasure to deal with More

by MRMINER13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Angel
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Apr 18, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad to hear that Angel were very helpful with your needs.

April 18, 2024

DHC was great. My service agent was terrific. His name is Matthew Maffucci. He was attentive, informative, explained everything clearly and communicated throughout More

by CLIFTON.MICHELLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
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Apr 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Matthew Maffucci was very helpful with your needs and you're pleased with everything.

April 18, 2024

Fast and courteous service. Matthew M was excellent, very helpful and explained everything I needed to know about my car. More

by nursingob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
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Apr 19, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad to hear that Matthew M. was able to take care of your vehicle in a timely manner!

April 17, 2024

Your service assistant manager Matt Rivera was on the money with every part of the repair.being retired from the auto and heavy truck service industry as an a.s.e Master tech and instructor, I would rec More

by Penquin761
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael O'Hare
4.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We really appreciate your business and your kind remarks for Matt Rivera!

April 16, 2024

Judy is a pleasure to work with she is professional and has earned my trust More

by NINJA88888
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
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Apr 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience with us. It is great to hear that your service experience was worthy of five stars. We appreciate your business and your kind remarks for Judy as well.

April 16, 2024

I’ve bought two cars and both times it was a pleasure. Bryant and Zion are both great to work with. More

by ANTBROWN96
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryant
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Apr 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to share your experience. We are so glad to hear that Bryant and Zion were very helpful with your needs.

April 16, 2024

Employees are very service oriented, kind and considerate. Work on vehicle done in desirable timeframe More

by CMCLEOD1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your review of our Service Department! We are so glad that our team was able to take care of your vehicle in a timely manner!

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