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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,659 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,659 reviews

February 04, 2025

She help me out lot with company recalls every time she always give good reply when u call More

by Patel
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that she has been helpful with your recalls and always provides great support. We truly appreciate your feedback! Let us know if you need anything else.

February 04, 2025

They kept me up to date with direct videos of the potential defects found and the recommended services needed to keep my automobile running smoothly More

by JOHNNATTRAS197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad you appreciated the updates and video documentation. Keeping you informed is our priority, and we're happy to know it helped with your car's maintenance. If you need anything else, don't hesitate to reach out!

February 04, 2025

Nice people. Great environment. Loved the video clip. Keep up the good work. Thank you More

by BHATIA4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're glad you enjoyed the video and had a great experience with us. We truly appreciate your support and look forward to seeing you again soon!

February 03, 2025

In 20 years I have purchased 7 vehicles from DCH Wappingers so I think that speaks for itself. More

by Bastard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and loyalty over the years! We truly appreciate your support and look forward to helping you with your future vehicle needs.

February 03, 2025

The entire team was very knowledgeable and accommodating on all related topics. I would highly recommend. More

by anthony_burrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
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Feb 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear you had a great experience and appreciate your recommendation.

February 03, 2025

Very efficient in their service. Out in a timely manner. Any and all issues explained. More

by RACER024
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're glad to hear that you found our service efficient and timely, and that all your concerns were clearly explained. We appreciate your feedback and look forward to serving you again!

February 02, 2025

Check in and check out was quick, easy, and efficient. However, it seems to me that part of regularly scheduled maintenance would be to test the accessory battery. Days after I had a regular maintenanc More

by PJRED
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 02, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

February 02, 2025

I was very pleased with everyone that was involved with the purchase of my Vehicle. More

by EASTHOOK
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback! We're so glad to hear you had a great experience with everyone involved in your vehicle purchase. We truly appreciate your business and hope you're enjoying your new ride! Let us know if we can assist you in the future!

February 02, 2025

When you get there you drive into the building eliminating the need to find a parking space. A service consultant is available shortly and their fees seem reasonable More

by Geo
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 03, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad you had a positive experience with our convenient service process and reasonable fees. We always aim to make things as easy as possible for our customers. If you need anything else, don't hesitate to reach out!

January 31, 2025

Thomas was one of the most thorough, helpful receivers I’ve ever met. I will look for whenever I come for service and will wait for him him to be available if possible. More

by DAWN.MV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 31, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful review! We're thrilled to hear that Thomas made such a positive impact with his thoroughness and helpfulness. We'll be sure to let him know how much you appreciated his service. We look forward to seeing you again and we'll make sure Thomas is available to assist whenever you need him!

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