DCH Wappingers Falls Toyota

This dealership is fantastic! Judy Deems helped us with our issues with complete courtesy and professionalism! The staff is very polite and friendly. This will be our only auto Judy Deems helped us with our issues with complete courtesy and professionalism! The staff is very polite and friendly. This will be our only automotive service center. More

Friendly, courteous, excellent with customer service. He called with updates. When I called with multiple questions he assured me that it was no bother to him. He called with updates. When I called with multiple questions he assured me that it was no bother to him. More

The dealership is very clean and organized. It feels different than other dealerships, much more professional. My salesperson (Mike Pascucci) and the sales manager (Tom DeLuca) were very profes It feels different than other dealerships, much more professional. My salesperson (Mike Pascucci) and the sales manager (Tom DeLuca) were very professional and you could tell their goal was to make the customer happy. We were extremely happy working with DCH and look forward to our ongoing relationship. More

So I was just checking kbb values on my car and I guess they sent my info to these guys. I told them that and the only I would even consider was a GR Corolla. Which prior to this I was never able to find o they sent my info to these guys. I told them that and the only I would even consider was a GR Corolla. Which prior to this I was never able to find or drive one. To my surprised they said yes come on in. The car was ready for me and everything went smoothly until pricing. I was already aware since covid they been add xx charges to all their cars but they also dont make up for that with their trade numbers. they offered me less then the offers i got and added 1400$ on their car. eventually they honored part of the online price but we were still about 1000-2000$ apart. No manger got involved and that happens alot here. They are usually atleast professional but the added charges and lack of desire to make a sale are deal breakers. I was hoping to finalize something since we werent too far off. But no follow up. PS note after i checked the insurance i foundout the gr corolla has an insanely high insurance rate. And i am 46 with clean license. More

Everything was done correctly. I received phone calls throughout the whole time.My truck was there and when I came to pick it up.The technician came out and greeted me and told me e I received phone calls throughout the whole time.My truck was there and when I came to pick it up.The technician came out and greeted me and told me exactly what it was done.So I think it was excellent, excellent job.They do there More

DCH Toyota in Wappingers Falls provides excellent service. They speak with you before proceeding with service not originally scheduled by you. I trust DCH with making sure my car receives necessary s service. They speak with you before proceeding with service not originally scheduled by you. I trust DCH with making sure my car receives necessary service. My family and I feel saving when riding in our Cruise. More

The best service I’ve ever experienced with a car. It was punctually expedited by an extremely professional crew. The waiting area was comfortable with coffee and water & I was updated via text, the It was punctually expedited by an extremely professional crew. The waiting area was comfortable with coffee and water & I was updated via text, they sent a video to my phone with the service that was preformed. A+++++ More

Couldn't be happier with the service, from the first day to the closing day it was a seamless and personal experience. Huge fan to the closing day it was a seamless and personal experience. Huge fan More

Not much to say, I knew what I wanted. The waiting period was close to 2 months The waiting period was close to 2 months More

This was my first purchase from Wappingers Falls Toyota but it won’t be my last but it won’t be my last More