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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,829 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,829 reviews

January 02, 2025

Is very good atencion y amabilidad del personal y el servicio personal es muy amable y atento More

by pedro85calderon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 02, 2025 -

DCH Wappingers Falls Toyota responded

¡Muchas gracias por tus amables palabras! Nos alegra saber que recibiste un excelente servicio y atención de nuestro equipo. ¡Esperamos poder ayudarte de nuevo pronto!

January 01, 2025

They were absolutely wonderful from the moment we spoke to them. We couldn’t have asked for better service! More

by JOED0129
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Halstead
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Jan 01, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear you had such a wonderful experience. Providing excellent service is always our goal!

December 31, 2024

This dealership is close to home and is able to get me service appointments when needed. More

by RDREAMHV
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that our convenient location and ability to accommodate your service appointments have made your experience easier. We look forward to continuing to serve you!

December 31, 2024

Loosmane was great! Very helpful and informative with regards to the vehicle, the financing, and insurance update. More

by LTSAGER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your great feedback! We're so glad to hear that Loosmane was helpful and informative throughout your vehicle purchase, financing, and insurance process. We appreciate your kind words and look forward to assisting you again in the future!

December 31, 2024

I did not get color of car I asked nor loan with bank I wanted. More

by TONYGBNY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Robert Goldberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joe Pizzella
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Dec 31, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

December 30, 2024

Went for a simple oil change and NYS inspection and was told it would be 90 minutes. Agreed to a "30,000 mile mainteance package". There were no issues with the vechle as seen in the health reports. Fou More

by royjwood3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lauren Fusaro
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 31, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

December 30, 2024

Everything went great- I left my car overnight and it was serviced first thing and I got a call it was ready for pickup. When I arrived to pick up my car Matthew Maffucci was right there to take care of me. More

by CLIFTON.CHUCK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
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Dec 30, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad everything went smoothly and that Matthew provided you with excellent service. We'll be sure to pass along your kind words to him. We appreciate your trust in us and look forward to assisting you again in the future!

December 29, 2024

All went well as far as our experience while at the dealership. A bit disappointed with regard to the dash clock which is off by some five hours. More

by RALPHJHAFNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
A different Joe.
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Dec 30, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear your overall experience was positive. We apologize for the issue with the dash clock and will make sure to address it promptly. Please feel free to reach out if you need further assistance!

December 29, 2024

Fast and efficient at getting us a deal on trade in and fast at delivery More

by Rave
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 30, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're glad to hear that the trade-in process and delivery were fast and efficient. We appreciate your business and look forward to serving you again!

December 28, 2024

Communication is terrible. Dont full fill promises. Customer service is highly lacking. Have no sense of time management More

by DMS_713
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Fransisco-sales
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Dec 28, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

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