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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,829 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,829 reviews

January 10, 2025

Lauren was very professional and courteous She assisted me in getting a appointment Lauren called promptly with the results of the inspection and trouble shooting a problem with the monitors I appreciate More

by REBBIGHAUSEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're so glad to hear that Lauren provided you with professional and courteous service, keeping you informed throughout the process. We truly appreciate your kind words and are happy that she was able to assist you effectively. If you need anything else, don't hesitate to reach out!

January 10, 2025

Transaction went well with no issues. Very good buying experience. The dealership was able to get me a better rate than I was able to get on my own. Most importantly- The dealership p More

by CARMINE.FAZZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Syned, Sales
Jan 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your thoughtful review! We're thrilled to hear that your buying experience went smoothly and that we were able to secure a better rate for you. It’s great to know that Dennis Pitcher and Syned followed through on their promise to retrieve the second fob. We truly appreciate your kind words and recommendations. Thank you for choosing us, and we look forward to serving you again in the future!

January 10, 2025

Tom Hackett is the best employee that Toyota has - he is knowledgeable, efficient professional and trustworthy. The maintenance & service is great and is the main reason why I purchase my vehicles from DCH More

by francessurak
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your wonderful feedback! We're thrilled to hear that Tom Hackett provided such excellent service. We truly appreciate your loyalty and are grateful for your trust in DCH Toyota for both your vehicle purchases and maintenance needs. We look forward to serving you again soon!

January 09, 2025

Sales rep Michael Newsham was awesome! He worked with me while test driving several cars. He walked me through the process and even arranged for heated seats to be installed. I strongly More

by KARENR843
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your fantastic review! We're thrilled to hear that Michael Newsham made your car-buying experience so positive and helpful. It's great to know he went the extra mile to ensure you were comfortable and happy with your choice. We truly appreciate your recommendation and look forward to assisting you again in the future!

January 09, 2025

I just had my brakes done last year including the rotors. In your inspection you wrote brakes need attention soon. That’s xxxxxxxx they were just done and have very few miles on them. Trust is gone when it c More

by Dmahoney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Judy Deems
1.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Avi has been great
Jan 10, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

January 09, 2025

Ms. Lauren was very nice to me. She is very proficient. I was extremely happy with her due to her professionalism. More

by Veliamcg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear that Ms. Lauren provided you with such professional and attentive service. Your kind words mean a lot, and we truly appreciate your feedback!

January 09, 2025

Scott was a great help to us when purchasing our new prius. He went to great lengths to make our purchase as smooth as possible and we felt like he had our best interests in mind at each step of the pro More

by ajmauer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Marsh, Angel
Jan 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're thrilled to hear that Scott made your Prius purchase smooth and enjoyable, and that Angel’s support with the paperwork was helpful. We truly appreciate your kind words and are so glad you love your Prius Prime! If you need anything in the future, don’t hesitate to reach out.

January 09, 2025

Great customer service. Fair pricing. X x x x x x x x x x x More

by BBAROSA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your 5-star review! We're so glad to hear that you had a great experience with our customer service and found our pricing fair. We truly appreciate your feedback and look forward to serving you again!

January 08, 2025

All of the people, including Michael Newsham, with whom we interacted at DCH Wappingers Falls Toyota were absolutely wonderful. They were kind, helpful, patient and informative. They made the car-buying pr More

by ERIN35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel
Jan 08, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your wonderful feedback! We're thrilled to hear that Michael Newsham and the team at DCH Wappingers Falls Toyota made your car-buying experience enjoyable. We truly appreciate your kind words and look forward to assisting you again in the future!

January 08, 2025

This dealership is fantastic. The staff is friendly and honest. It wasn’t the closest dealer to my house but it was worth the trip. More

by Ahmedkhalil2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 09, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with our team. We truly appreciate you making the trip to visit us. If you need anything in the future, we're always here to help!

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