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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,206 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,206 reviews

August 06, 2022

Long delay. Poor communication. No updates while waiting. Bill was incorrect and needed to be adjusted. More

by aimee.s.estrada
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
Aug 10, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

August 06, 2022

Joe Degroodt and the entire team were excellent. Very helpful. Made experience smooth and easy. I would recommend them to anyone. In fact, my son was involved in a severe car accident over the weeke More

by LHOPF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Freitas
Aug 06, 2022 -

LHOPF responded

I also want to add Joe’s follow up has been excellent as well. He has made himself available for any questions after the sale. I know any issues I have I can call him and if he doesn’t have the answer he will get it for me in a timely manner. This is definitely my forever dealership. So happy with my car and the wonderful wappingers dealership.

August 06, 2022

Tom was attentive and informed me every step. And stayed on top of the credit card issues More

by ddpierro
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ciarra Arias
Aug 08, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with Tom!

August 06, 2022

Great people and very polite when dealing directly with employees always did a great job with my truck More

by ginger100
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Giordano, Ciarra Arias
Aug 08, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the five-star review! It's a pleasure to know you had such a great experience at our dealership and we look forward to working with you again in the future!

August 05, 2022

It was a great experience, the salesman was absolutely wonderful, he was ready to answer my questions all the time even when he was off, I will definitely recommend everyone to buy from your dealership. H More

by HAITIANGENERAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us! We're so happy you had such a great experience at our dealership!

August 05, 2022

Super friendly staff and great choices of vehicles in the lot. Was easy to get a test drive and to look at any car I liked. More

by Brycezandersf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin McCarthy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Rivera (in Sales)
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! We look forward to working with you again in the future!

August 05, 2022

It’s the greatest. Pleasant, kind and very curitious. Answers all questions you might have before you leave. More

by mearga526
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Susan
Aug 08, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the great feedback! We're so happy you had such a great experience at our dealership!

August 04, 2022

In and out pretty quick with friendly end knowledgeable staff. Pricing seems to be competitive with standard garage. More

by JMONTAGNINO845
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Avi
Aug 05, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the excellent five-star review! It's a pleasure to know you had such a great experience at our dealership.

August 04, 2022

Unprofessional, disorganized, and then we were lied to by the manager who promised us several forms of compensation including financial and all we got was a free oil change. We were also promised three month More

by Methat25
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robert Goldberg
1.0
This rating includes all reviews, with more weight given to recent reviews.
Karl Boye
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
1.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
3.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 08, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for taking the time to provide your feedback. We're sorry to hear your experience with us did not meet our five-star standard and on behalf of the dealership, we do apologize. We'd like the opportunity to speak with you. Please contact us at (845) 288-0892 to further discuss.

August 04, 2022

Took me on time and completed the work in a timely fashion while I sat in air conditioned comfort. Staff was courteous and professional. Free refreshments would be a classy improvement. More

by THEHAMMONDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t know her name
Aug 05, 2022 -

DCH Wappingers Falls Toyota responded

Thank you for the positive feedback regarding your recent experience with us!

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