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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,492 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,492 reviews

October 19, 2024

I had an outstanding experience at the dealership. The staff was attentive, friendly and knowledgeable throughout the process! More

by Katelyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

DCH Wappingers Falls Toyota responded

Hi Katelyn, thank you for your wonderful feedback! We’re thrilled to hear that you had an outstanding experience and that our staff was attentive, friendly, and knowledgeable. Your satisfaction is our top priority, and we look forward to welcoming you back in the future!

October 18, 2024

The GM did not keep firm apptmts to meet with me. ....did not pay $ 25 for a test drive, as promised....Cheap!!.. More

by SVDALPHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Hackett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

October 18, 2024

Extremely courteous and polite. Explained each process in detail. Appreciate the area provided for customers to wait for vehicle to be serviced. Provided clear and concise informati More

by NANABUBBA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team. It’s our goal to keep you informed and comfortable during your visit. We appreciate your feedback and look forward to serving you again in the future!

October 18, 2024

I have purchased three vehicles from Toyota each time I come in it’s always a good experience even when they find things that need to be fixed I can count on them to be honest to know I do need a repair no More

by POPCRACKLESNAP56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your loyalty and trust in Wappinger Falls Toyota! We’re delighted to hear that you consistently have a great experience with us. Our team is committed to honesty and providing excellent service at fair prices. We look forward to continuing to serve you and your vehicle for many years to come!

October 17, 2024

The whole team is very responsive, polite, efficient snd my old car gets fixed despite it’s age. Tom is terrific More

by robindintiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren!!!
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Oct 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your fantastic feedback! We're thrilled to hear that our team, especially Tom, provided you with responsive and efficient service. It's great to know your old car is in good hands! If you need anything else, feel free to reach out!

October 17, 2024

Dealership provided prompt scheduling of appointment. Service was done in a professional manner and met my expectation for quality. More

by wpmelville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad to hear that your appointment was scheduled promptly and that the service met your expectations. Our team strives for professionalism and quality in every visit. We appreciate your support!

October 16, 2024

A big Thanks to the Service Manager at Wappingers Falls Toyota! His help and understanding of the situation has been greatly appreciated. More

by Renata.wild
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ben Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that our Service Manager at Wappingers Falls Toyota was able to assist you. Your appreciation means a lot to us! If you need anything else, feel free to reach out.

October 16, 2024

Great customer service. Very responsive and attentive. Very detailed and helpful and made everything easy More

by seanjc25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucci
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Oct 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic feedback! We're so glad to hear you had a great experience with our team. Your satisfaction is our priority, and we’re here to make everything as easy as possible for you!

October 16, 2024

Friendly, quick service. Everyone was great and made the prices as simple as possible for us. More

by christopherd1984
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Pizzella, Judy forgot her last name.
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Oct 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you enjoyed friendly and quick service. Making the pricing simple is our goal, and we're glad it made your experience enjoyable!

October 16, 2024

This is one of the best Toyota dealerships in the country. My 1998 LC has issues about once a year, Tom Haskett gets the work done somehow!!! and Lauren his back up!!! More

by robindintiman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren who works with Tom’s customers
Report | Print
Oct 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for the fantastic review! We're thrilled to hear that Tom and Lauren have consistently provided you with great service for your 1998 LC. Your trust in us means so much, and we're here for any future needs you may have!

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