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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,716 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,716 reviews

January 18, 2025

We are long time Toyota customers who have had our cars serviced here and purchased our 2nd car because they are reputable More

by PUPPEELOVE
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Saned Neishewat. Five Stars
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Jan 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for being such loyal customers! We truly appreciate your continued trust in us for both servicing and purchasing your vehicles. It means a lot to know that our reputation and service have kept you coming back. We look forward to continuing to serve you for many years to come!

January 18, 2025

Service took way much longer than I was told it would, and the service department were very eager to try and upsell additional services. More

by ewb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Judy Deems
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

January 18, 2025

Found my car at Wappingers Toyota thru CARFAX app. My friend with 40 years in the car business suggested the car I called Wappinger's and the made an appointment Took a test drive with the salesm More

by robertschmitt153
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad to hear that Raymond Hess provided you with excellent service and helped you navigate the process smoothly. It’s great to know you're enjoying your car and all its features, especially CarPlay! We appreciate your trust in us and look forward to assisting you again in the future. Enjoy your new ride!

January 18, 2025

All were attentive to my needs,answered my questions thoroughly. Appreciated the video very much. More

by JAMESOLEary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that our team was attentive to your needs and provided thorough answers to your questions. We’re happy the video was helpful as well. Your satisfaction is important to us, and we truly appreciate your feedback!

January 18, 2025

Outstanding service. Smart. Mike was super!! Total experience was a pleasure!! This was the third tundra I have purchased from them and each experience has been fanta More

by SCOTT
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael O'Hare
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your fantastic feedback! We’re thrilled to hear that Mike and the rest of the team provided you with outstanding service once again. It’s an honor to have you as a loyal customer, and we’re so grateful for your continued trust in us for your Tundra purchases. We look forward to serving you for many years to come!

January 18, 2025

I had the best experience of my car purchase life! Strongly recommend anyone go to dch! Mike was professional and he explained exactly how the car worked and what the dealership offered! More

by DIRIENZO.NICHOLAS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joshua Johns
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your wonderful feedback! We’re thrilled to hear that your car purchase experience was the best you’ve had! Mike and the team strive to provide top-notch service, and we’re so glad he was able to guide you through the process. We truly appreciate your recommendation and look forward to serving you again in the future!

January 17, 2025

Have never had an issue bringing my car in for service. The dealership is very thorough with identifying any issues, thoroughly discuss any recommendations and I always leave satisfied. More

by holly003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust in our service department! We’re so glad to hear that your experiences have been positive and thorough. Our goal is always to ensure you leave satisfied, and we appreciate your kind feedback. We look forward to serving you again in the future!

January 17, 2025

Me gusto mucho la atención al cliente del sr Francisco Tavarez, porque si se interesó por hacer que los trámites para lograr la compra no se sienta dificil, fue muy competente , lo recomiendo More

by SANDYM1879
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Francisco Tavarez
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Jan 18, 2025 -

DCH Wappingers Falls Toyota responded

¡Muchas gracias por compartir tu experiencia! Nos alegra saber que Francisco Tavarez te brindó un excelente servicio y facilitó todo el proceso de compra. Agradecemos mucho tu recomendación y esperamos poder ayudarte nuevamente en el futuro. ¡Gracias por elegirnos!

January 17, 2025

Joe listened to what we wanted and delivered. We had to wait for our SUV to be made and Joe checked in with us to make sure we were in the loop. Much appreciated! More

by N.BINDER14
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 18, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We’re so glad to hear that Joe listened to your needs and kept you updated throughout the process. Providing excellent customer service is important to us, and we’re happy to know it made a difference for you. We appreciate your feedback and look forward to helping you again in the future!

January 17, 2025

She was very helpful and kind on the phone. She helped me understand what was going on with my car. More

by cdenniston23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 18, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear that she was helpful and kind, and that she took the time to explain everything about your car. We truly appreciate your feedback and are here to assist you anytime you need!

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