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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,488 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,488 reviews

October 19, 2024

We had a great experience. Everyone was very helpful. I would recommend this location to others. More

by CAITLYN.MCDOWELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

DCH Wappingers Falls Toyota responded

We're so glad to hear you had a great experience! Thank you for your recommendation—it's much appreciated. If you need anything else, feel free to reach out!

October 19, 2024

Dylan was on top of my loan application, shopped for the best rate and made closing easy. Real pro! More

by gpallor
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

DCH Wappingers Falls Toyota responded

It's great to hear that Dylan made your loan application process smooth and easy! His dedication to finding the best rate truly makes a difference. If you need anything else, feel free to reach out!

October 19, 2024

DCH continues to do an excellent job working with me to keep my vehicle running properly. My advisor Tom listened my concerns and recommended the best options. More

by rs35125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

DCH Wappingers Falls Toyota responded

It's great to hear that Tom took the time to listen to your concerns and provide the best options for your vehicle! We appreciate your trust in DCH and are here to keep your car running smoothly. Thank you for sharing your positive experience!

October 19, 2024

I had a great experience with Chris and team. Everyone was knowledgeable and helpful with questions and concerns. More

by JILLIANRFELICIANO
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Heimink
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

DCH Wappingers Falls Toyota responded

It's fantastic to hear you had a great experience with Chris and the team! Their knowledge and support make all the difference. If you have any more questions or need assistance in the future, don’t hesitate to reach out!

October 19, 2024

Everyone at this dealership was incredibly knowledgeable and helpful! I’m so happy with my car! More

by DV
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daryl Callahan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 19, 2024 -

DCH Wappingers Falls Toyota responded

It’s wonderful to hear that you had such a positive experience with our team! We're thrilled you’re happy with your new car. If you have any questions or need assistance in the future, don’t hesitate to reach out!

October 19, 2024

greedy unnessary add ons forced on you trying to purchase a vechile. putting in purchase price. More

by robert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Hackett
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 19, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

October 19, 2024

I had an outstanding experience at the dealership. The staff was attentive, friendly and knowledgeable throughout the process! More

by Katelyn
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 20, 2024 -

DCH Wappingers Falls Toyota responded

Hi Katelyn, thank you for your wonderful feedback! We’re thrilled to hear that you had an outstanding experience and that our staff was attentive, friendly, and knowledgeable. Your satisfaction is our top priority, and we look forward to welcoming you back in the future!

October 18, 2024

The GM did not keep firm apptmts to meet with me. ....did not pay $ 25 for a test drive, as promised....Cheap!!.. More

by SVDALPHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Thomas Hackett
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

October 18, 2024

Extremely courteous and polite. Explained each process in detail. Appreciate the area provided for customers to wait for vehicle to be serviced. Provided clear and concise informati More

by NANABUBBA3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 18, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re thrilled to hear that you had a positive experience with our team. It’s our goal to keep you informed and comfortable during your visit. We appreciate your feedback and look forward to serving you again in the future!

October 18, 2024

I have purchased three vehicles from Toyota each time I come in it’s always a good experience even when they find things that need to be fixed I can count on them to be honest to know I do need a repair no More

by POPCRACKLESNAP56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 18, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for your loyalty and trust in Wappinger Falls Toyota! We’re delighted to hear that you consistently have a great experience with us. Our team is committed to honesty and providing excellent service at fair prices. We look forward to continuing to serve you and your vehicle for many years to come!

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