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DCH Wappingers Falls Toyota

Wappingers Falls, NY

4.6
7,611 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,611 reviews

February 06, 2025

I don't know much this is my first time there for service. No work was completed More

by gibbs1023
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're sorry to hear that your service wasn't completed as expected. We’d love the opportunity to discuss your visit further and ensure we address any concerns you may have. Please feel free to reach out, and we’ll be happy to assist you.

February 06, 2025

they took me right in for my appointment. Thorough and explained everything along the way. More

by etsulzbach
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lauren Fusaro
Feb 06, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're so glad to hear you had a positive experience with us. Our team strives to provide thorough and clear explanations, and it's great to know we met your expectations. If you need anything in the future, don't hesitate to reach out!

February 06, 2025

They are the best I went to Toyota on route 17 with my Highlander. They tell me they couldn’t find no problem with it. Very scary when you shut your car off and I don’t wanna start up. I took it back to W More

by RAYMONDANDDAPHNEBLACK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 06, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad we could help resolve the issue with your Highlander. We pride ourselves on providing professional and thorough service, and it's great to hear that we were able to take care of the problem when others couldn't. If you need anything else in the future, we're here to help!

February 05, 2025

Lauren Fusaro is a fantastic member of the service team: great communication, clear about service needs and rationale, and always friendly and professional. Thanks, Lauren! More

by CULP.CAROLINE
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We’re so glad to hear that Lauren Fusaro provided you with such a positive experience. Her communication and professionalism truly shine, and we’re lucky to have her on the team. We’ll be sure to pass along your thanks to Lauren!

February 04, 2025

Thank you Loosmane for everything! Also,Dennis Pitcher, I thank you for working with me and making me get everything I had wanted. I am so satisfied with the whole experience, from t More

by DANIELE1971
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dennis Pitcher- Five Star ⭐️
Feb 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the great review! We're glad Loosmane, Dennis, and Rob made your experience smooth and went the extra mile for you. We appreciate your recommendation and are happy you're satisfied. We look forward to serving you again!

February 04, 2025

She help me out lot with company recalls every time she always give good reply when u call More

by Patel
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're so glad to hear that she has been helpful with your recalls and always provides great support. We truly appreciate your feedback! Let us know if you need anything else.

February 04, 2025

They kept me up to date with direct videos of the potential defects found and the recommended services needed to keep my automobile running smoothly More

by JOHNNATTRAS197
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad you appreciated the updates and video documentation. Keeping you informed is our priority, and we're happy to know it helped with your car's maintenance. If you need anything else, don't hesitate to reach out!

February 04, 2025

Nice people. Great environment. Loved the video clip. Keep up the good work. Thank you More

by BHATIA4000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you so much for your kind words! We're glad you enjoyed the video and had a great experience with us. We truly appreciate your support and look forward to seeing you again soon!

February 03, 2025

In 20 years I have purchased 7 vehicles from DCH Wappingers so I think that speaks for itself. More

by Bastard
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Sinapi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Avi Avitan
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your continued trust and loyalty over the years! We truly appreciate your support and look forward to helping you with your future vehicle needs.

February 03, 2025

The entire team was very knowledgeable and accommodating on all related topics. I would highly recommend. More

by anthony_burrow
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Heather
Feb 04, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear you had a great experience and appreciate your recommendation.

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