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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,792 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,792 reviews

June 08, 2025

Very good service. Polite and attentive. The video of the service was very nice and informative. More

by SUSALU01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jason Gasiunas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're glad you appreciated the service and found the video helpful. We look forward to serving you again!

June 08, 2025

Experienced sellers with great attitude knowledgeable and who are ready to help you. Great costumer service and thank you for everything!! More

by Richard Chamorro
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jaime GarciaMuniz
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Saned Nesheiwat
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Jun 09, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're happy to hear our team provided great customer service and was ready to help. We truly appreciate your support!

June 08, 2025

Loosman was wonderful to deal with. I had never bought a new car before, and he made the process so clear and straightforward. He worked extra hard to find exactly the car I wanted- t More

by JENNYGRAYCOLLINS
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Loosmane Dessources
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're so glad Loosman made your first new car purchase clear and stress-free. It’s great to hear you found the perfect car. Enjoy every mile!

June 08, 2025

Excellent sales and finance team. Happy with two car purchases. Will stick with them as long as the service team is on the level More

by LlamaMonkey1902
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Avi Avitan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're glad you're happy with both purchases and appreciate your trust. We look forward to continuing to provide great service and support!

June 07, 2025

The service was quick and flawless I dropped it off the night before. I received a video showing my car and I picked it up More

by R.W.KOZA
Recommend Dealer
Yes
Employees Worked With
Thomas Hackett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thomas Hackett
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Jun 07, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience! We're glad to hear everything went smoothly and that you enjoyed the service video. We appreciate your trust and look forward to seeing you next time!

June 07, 2025

Oil change and tire rotation 1:30 minutes had to come back because some how the tech pushed the disc protector plate and it was rubbing against the wheel making a loud metal to metal noice had to loose w More

by ERIK.GANZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Judy Deems
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2025 -

DCH Wappingers Falls Toyota responded

Erik, we sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

June 07, 2025

I had a good service appointment today. Got what needed to be done and got in and out quickly. More

by burnsmoose
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 07, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback! We’re glad your service appointment went smoothly and you were in and out quickly. We appreciate your business and look forward to serving you again!

June 07, 2025

Great followup and support on ordered parts and installation using service plan Prompt service and easy to work with More

by dskoogs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We’re glad our team provided prompt service and thorough follow-up on your ordered parts and installation through your service plan. It’s our pleasure to make the process easy and convenient for you. We appreciate your trust and look forward to assisting you again!

June 06, 2025

Every one was great… done in good time… great attitude…thank you all for you assistance. More

by deb1954
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Tyler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

DCH Wappingers Falls Toyota responded

Thank you for the wonderful feedback! We're so glad to hear everything went smoothly and that our team provided great service with a positive attitude. We truly appreciate your kind words and look forward to helping you again in the future.

June 06, 2025

I think the finance process was too slow. I have not used the service dept yet but most dealerships service is usually must higher than local mechanics More

by NZEPHIR18
Service Time
Recommend Dealer
No
Employees Worked With
Avi Avitan
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

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