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DCH Wappingers Falls Toyota

Wappingers Falls, NY

Overview
Employees
Reviews
Vehicles
4.6
7,416 Reviews
At DCH Wappingers Falls Toyota, you'll find a better way to buy a car. Thousands of customers love Toyota vehicles-and this dealership-but don't like the hassle of car buying. This became the incentive for change, introducing Hassle-Free Pricing to the Hudson Valley. LOOK FOR YOUR HASSLE-FREE PRICE ON EACH AND EVERY NEW TOYOTA AND PRE-OWNED VEHICLE. Rest assured that the car you get is the car you'll love. No games. No gimmicks. No second-guessing. This is the way car-buying was meant to be.
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1349 Route 9

Wappingers Falls, NY

12590

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Showing 7,416 reviews

November 17, 2024

Always looking to help you in every way they can between sales and sales management thumbs up from me thanks More

by MRXFORMER3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Bartko
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

DCH Wappingers Falls Toyota responded

Thank you so much for the positive feedback! We're thrilled to hear that our sales and management teams were able to assist you in every way possible. Your support means a lot to us—if you ever need anything else, we're here to help!

November 16, 2024

Mike was the best salesman I ever. He's very knowledgeable, patient, and understanding of your situation. More

by MRAGS75
Recommend Dealer
Yes
Employees Worked With
Michael Newsham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Abell
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

DCH Wappingers Falls Toyota responded

We're thrilled to hear that Mike provided such an exceptional experience. His knowledge, patience, and understanding truly make a difference. We appreciate your feedback and hope you enjoy your new car!

November 16, 2024

I was very happy with the work that was done on my car. It is running much smoother. More

by wumyn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matthew Maffucc was very helpful and professional. I am very grateful for the support he gave me.
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Nov 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear your car is running smoothly after the work done. Your satisfaction means a lot to us, and we look forward to assisting you again in the future!

November 16, 2024

I don't know who Judy Deems is. DCH Toyota was very helpful, except I needed a bill of sale for my insurance company, and it took me two weeks and phone calls and emails to three More

by Christine3cats@gmail.com
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joseph Pizzella, Stefon Khan
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Nov 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your experience. We’re glad to hear you found our team helpful, though we apologize for the delay in providing the bill of sale. Your feedback is important, and we’ll work to improve our processes to ensure quicker responses in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.

November 16, 2024

Always a great experience at Toyota. Everyone is very helpful and friendly when I stop in. More

by joslynn.kemp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We’re so glad to hear you always have a great experience with us. Our team takes pride in being helpful and friendly, and we appreciate your continued support!

November 16, 2024

I waited 2 hours for what I thought would be an oil change and a tire rotation. They added an extra $150 tire alignment which was not needed and kept me there for so much longer then I had anticipated More

by BaseballMan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Judy Deems
2.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

DCH Wappingers Falls Toyota responded

We sincerely apologize for any inconvenience during your recent visit. Customer satisfaction is our priority, and we regret falling short of your expectations. We're committed to addressing your concerns and eager to make things right. Please contact us at (845) 288-0892 so we can promptly assist you. Thank you for your understanding. We look forward to the opportunity to serve you better.

November 16, 2024

Service was performed faster than expected. Everyone was professional and welcoming. Especially the gentleman who processed my appointment. More

by Michaeljdoyle1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 16, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for sharing your feedback! We’re thrilled to hear the service was completed quickly and that our team made you feel welcome. We’ll be sure to pass along your appreciation to the gentleman who processed your appointment. We look forward to serving you again!

November 16, 2024

Great customer service by the service team . Management never acknowledges their customers walk right past them. The techs and service advisors are knowledgeable and polite . Management needs to More

by FRENCHYFRY52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lauren Fusaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your feedback! We're thrilled to hear that our service team provided great customer service, and we’ll certainly take your comments about management to heart. Our goal is to ensure every aspect of your experience is top-notch, and we value your input as we work to improve. We hope to continue providing excellent service in the future!

November 16, 2024

As always DCH has done a fantastic job. Judy isn’t the advisor I usually see. She was great and went above my expectations. Once again a fantastic experience. More

by rgraham460
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mathew Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Judy Deems
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 17, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that Judy went above and beyond to exceed your expectations. At DCH, we’re committed to delivering fantastic experiences, and it’s great to know that you had another positive visit. We look forward to serving you again!

Nov 17, 2024 -

rgraham460 responded

Thanks for putting customers first. I’m looking forward to bringing both my Tacoma and my girlfriends Corolla in, in February.

November 14, 2024

Pleasure experience great sales man and the best vehicle for what I needed thank you so much More

by RUESSELERCHRIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Goldberg
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joe DeGroodt
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 14, 2024 -

DCH Wappingers Falls Toyota responded

Thank you for your kind words! We're thrilled to hear that you had a great experience and found the perfect vehicle for your needs. We appreciate your trust in us and are here if you need anything in the future!

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