DCH Kay Honda - Service Center

Great Service Came in for an oil change, had a complimentary inspection performed was told I needed front brakes. Excellent service was performed and an even better Came in for an oil change, had a complimentary inspection performed was told I needed front brakes. Excellent service was performed and an even better service advisor. More

Fast Service and reliable repairs Don’t know much about car repairs these days, all computers and gizmos. That is why I rely on DCH Kay Honda Eatontown to keep my Honda vehicles on the Don’t know much about car repairs these days, all computers and gizmos. That is why I rely on DCH Kay Honda Eatontown to keep my Honda vehicles on the road. Fast and reliable service. They keep me on the road. More

Excellent service and friendly staff Have very good experience doing service at this location. The staff is very friendly and the prices are very reasonable with genuine Honda parts used. Have very good experience doing service at this location. The staff is very friendly and the prices are very reasonable with genuine Honda parts used. More

Recent Service Great overall experience. The team was fantastic all around! While I was given a discount for the work performed (brakes, wheel alignment, oil cha Great overall experience. The team was fantastic all around! While I was given a discount for the work performed (brakes, wheel alignment, oil change), I do find it crazy to be charged a little over $470 dollars for labor and $150 in parts. More

Good dealer, and program My experience with DCH Kay Honda was great as always. The problem is with the Sentinel program. The story is I picked up a large piece of metal in my My experience with DCH Kay Honda was great as always. The problem is with the Sentinel program. The story is I picked up a large piece of metal in my tire. I called Roadside Assistance and they came out and changed the tire very quickly. I took the car to DCH Honda in Eatotown, NJ thinking the tire would be replaced. This was not the case. I was told that they would plug the rather large hole in my tire rather than replace it. I was told it would hold well and everything would be fine. I hope it does and I am not stuck somewhere on a cold rainy night with a flat tire. Dave More

Great service! Tiffany has been great, she is trying to help me solve my problem with my Honda Odyssey. I highly recommend DCH for your service needs. Tiffany has been great, she is trying to help me solve my problem with my Honda Odyssey. I highly recommend DCH for your service needs. More

Service Excellent in every step of way from checkmin to paying and service and how much they go out of the way to make sure all your needs are taken care off Excellent in every step of way from checkmin to paying and service and how much they go out of the way to make sure all your needs are taken care off More

Fourth repair on brand new car This was my 4th attempt to repair the same issue on my 2019 Pilot. The electrical screen keeps having the same software glitch where it blacks out , This was my 4th attempt to repair the same issue on my 2019 Pilot. The electrical screen keeps having the same software glitch where it blacks out , completely shutting down . Not to mention that when I turn off the car, the screen still is on Which could ultimately drain my battery causing me to be stranded. In May, The entire unit was replaced but clearly the issue is still occurring . This is my 5th Honda and never have I had any issues with my previous cars. Honda has always been extremely Reliable but this time around I feel like I have gotten a lemon. I’m Very concerned!!! More

service Thank's for fast service, because I don't have an appointment. I have qualifying white list and estimates for future service. thank's again Thank's for fast service, because I don't have an appointment. I have qualifying white list and estimates for future service. thank's again More

Great Dealership and Service Department As always, no problem getting a timely appointment. Courteous and friendly scheduler. Promptly greeted upon arrival, correct details of services neede As always, no problem getting a timely appointment. Courteous and friendly scheduler. Promptly greeted upon arrival, correct details of services needed and any additional needs discussed. Prices are discussed in advance and no surprise additions. The whole building is clean and the waiting area is very pleasant. Waiting time is appropriate for the work being done. Good review of work when completed with detailed receipt. Easy and quick payment system. Special thanks to Max B. and Micah C. for their help this visit. This place is excellent! I don't know which nice ladies scheduled me and did the office part, but she/they were truly nice and knowledgeable to work with. Thank you all! More