DCH Kay Honda - Service Center

Russell was very courteous and explained the details of the performed service and took the time to answer my questions. His friendly attitude greatly contributed to my positive experience at DCH Honda. the performed service and took the time to answer my questions. His friendly attitude greatly contributed to my positive experience at DCH Honda. More

There should be at least 3 more stars for Tiffany! She truly is an asset to DCH Honda and has most definitely delivered HAPPINESS FOR ME! She was honestly sympathetic to my situation and put me at ease. T truly is an asset to DCH Honda and has most definitely delivered HAPPINESS FOR ME! She was honestly sympathetic to my situation and put me at ease. Then to add two amazing technicians to the equation (Reginald And Dan), I could not shave asked for more. Awesome crew! I haven’t had good experiences in the past year and a half but this one experience made up for it. This crew is worth their weight in gold. More

Very friendly and helpful employees I would recommend this place to everyone I know. Andrew helped me out he was a great person to work with. this place to everyone I know. Andrew helped me out he was a great person to work with. More

I wouldn't service my vehicle anywhere else! When I come to Kay, I know I'm in great hands. My car is serviced expeditiously and the staff are friendly and responsive. to Kay, I know I'm in great hands. My car is serviced expeditiously and the staff are friendly and responsive. More

I was taken immediately and waited less than an hour. All was fixed when I left!! I sat outside and felt safe. Would have given 5 stars if the young man who helped me did not keep saying that his mask All was fixed when I left!! I sat outside and felt safe. Would have given 5 stars if the young man who helped me did not keep saying that his mask was pulled down under his nose by his beard!! More

Excellent! I had the misfortune of having a piece of road debris get kicked up from highway & onto the windshield & roof of my 2019 Honda Pilot. Busted windshield, smashed out sunroof & body damage. Insuranc debris get kicked up from highway & onto the windshield & roof of my 2019 Honda Pilot. Busted windshield, smashed out sunroof & body damage. Insurance would only cover after market replacement parts. DCH Kay Honda Mgr Mike Lyttle put me in contact with Service Mgr Mickey Hughes. He worked with me and my insurance company to get my car back on the road quickly. He only used Honda OEM replacement parts. Work was excellent! Final cost was fair. Thank you Mickey Hughes for the getting my car back in service in perfect condition! More

My tire was punctured. Arnaud Kegbe immediately replied and instructed me on next steps. The next morning Carl Brodbeck fixed my tire quickly and my car was dropped off to me! Such professionalism and time and instructed me on next steps. The next morning Carl Brodbeck fixed my tire quickly and my car was dropped off to me! Such professionalism and timeliness from both of these gentlemen! I am so pleased with the service on my vehicle and their customer service! I highly recommend! More

What stood out most about this dealership was Customer Service Specialist Alyssia Rodriguez. Immediately upon arrival I was greeted and assisted by her, not even a minute passed before I got started on my Service Specialist Alyssia Rodriguez. Immediately upon arrival I was greeted and assisted by her, not even a minute passed before I got started on my purchase. Absolutely amazing sales representative and she’s a large factor as to why this dealership functions the way it does. More

Amazing! I am not the type to write reviews but I definitely had to do this one! This was not my first time purchasing a car from DCH Kay Honda and both of my I am not the type to write reviews but I definitely had to do this one! This was not my first time purchasing a car from DCH Kay Honda and both of my experiences were phenomenal. This time around I received Alyssia as my sales rep and boy was she amazing! I went there to just simply discuss options on my car that was coming to the end of its lease and I ended up driving off the lot with a brand new car sooner than expected. She will NOT bullsh.. you like others do at other dealerships. She's very realistic and is very honest and will work with you to get whatever it is that you want. Of course with the help from Dennis - manager, Ray - finance & Tyler - service, my experience couldn't have been more great! I wasn't sitting there waiting around all day either, being able to contact Alyssia in advance she already had contracts, the car and everything else ready to go so it was smooth sailing! Couple days later, she was able to also put my cousin in the car of his choice! I've been to other Honda dealerships and they just weren't able to make it work for me but from the grace of god DCH in Eatontown is able to make it work EVERYTIME! Oh, cant forget to talk about their customer service - everybody is so friendly & they even offer you refreshments! I have no complaints :) Thank you! More

Kay Honda service staff are polite with courtesy, listen to client and take good care of the car. Waiting room is comfortable and clean. Thanks. to client and take good care of the car. Waiting room is comfortable and clean. Thanks. More