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1,191 Reviews of DCH Kay Honda - Service Center
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June 11, 2021
Very attentive to details. Kept us informed of changes enabling us to make informed decisions. Work was performed efficiently and vehicle was delivered on-time as promised. enabling us to make informed decisions. Work was performed efficiently and vehicle was delivered on-time as promised. More
by edstaab
Employees Worked With
June 10, 2021
Emergency service today, excellent experience. This and many other reasons is why I'm a 20 year customer, and will be for life. Both in sales and service, this dealership is top notch, which is why I buy many other reasons is why I'm a 20 year customer, and will be for life. Both in sales and service, this dealership is top notch, which is why I buy and service all my cars here. I will not let anyone else service my vehicles. A++ More
by mrpotter2000
June 10, 2021
Honda has been my brand of choice; my last four vehicles have been Honda. But recent events are forcing me to think this over again. This year I took my car due to the panic alarm going off. The technici have been Honda. But recent events are forcing me to think this over again. This year I took my car due to the panic alarm going off. The technician incorrectly diagnosed it as battery not charging and the dealership suggested changing the battery, I disagreed and since I had already payed for a non refundable diagnostic fee at that moment my options were to take the car as it was or use the diagnostic fee to pay for a new battery from them at much higher price than I usually buy it from. I brought the car home and as soon as I parked at home the panic alarm went off again. I had to take the car again and this time they found a faulty sensor in the hood which was what I had read on the web and the reason for disagreeing with the faulty battery. Last year,, I took the same car to that same dealer, When I arrived home I noticed the passenger mirror was cracked. We settled for an arrangement midway, I had to pay for a new mirror they did the work at no cost. This is not the outcome or service type that I expect from a Honda Dealer Maintenance Department. My only option at this point is from now on to use a different Honda dealer and write a negative review about his one. More
by gravitino
Employees Worked With
June 09, 2021
Awesome service! Service for both my Honda’s went so smoothly it was a pleasure! I trust in having my car serviced here as I have been a customer since 2005. Reliable and trustworthy. Thanks Joe! smoothly it was a pleasure! I trust in having my car serviced here as I have been a customer since 2005. Reliable and trustworthy. Thanks Joe! More
by Stuck in nj
Employees Worked With
June 08, 2021
Today was my lucky day! I made an appointment to get an oil change with multi-point inspection this morning as oil at 20% life. Carl, aka Max, my DCH Kay Honda service advisor came out to tell me that ther oil change with multi-point inspection this morning as oil at 20% life. Carl, aka Max, my DCH Kay Honda service advisor came out to tell me that there was a tear in my tire with photo attached and that it was a safety issue as could blow out at any moment. One new tire and feeling grateful! More
by myb
June 07, 2021
I liked Joes assessment of my car. He really looked at everything i asked him to do. And he was very pleasant and nice to speak to at 9 30 in the morning everything i asked him to do. And he was very pleasant and nice to speak to at 9 30 in the morning More
by LisaE
Employees Worked With
June 04, 2021
Joe did a great job getting the issue diagnosed & fixed. He went the extra mile to arrange a ride home & back to the dealership for me when the car was ready. Love working with Joe! He went the extra mile to arrange a ride home & back to the dealership for me when the car was ready. Love working with Joe! More
by btsimard
Employees Worked With
June 04, 2021
Great service. Made appointment on line and vehicle was serviced and returned quickly. Very friendly employees and clean waiting area and sales floor. Only place my vehicle is serviced serviced and returned quickly. Very friendly employees and clean waiting area and sales floor. Only place my vehicle is serviced More
by Erasedit
Employees Worked With
Other Employees :
Andrew Fernandez, Russell Wall
June 03, 2021
Excellent experience and clean, comfortable waiting lounge. They have all your car’s records and provide needed services.The price for an oil change is better than any other place! Thank you! lounge. They have all your car’s records and provide needed services.The price for an oil change is better than any other place! Thank you! More
by Margaret
Employees Worked With
June 03, 2021
Excellent service experience.Would prefer if that had Excellent service experience. Would prefer if that had loaners but other than that clean, efficient and organized process.No pressure and good commu Excellent service experience. Would prefer if that had loaners but other than that clean, efficient and organized process.No pressure and good communication via phone both voice and text. More
by Bonnie
Employees Worked With
