DCH Kay Honda - Service Center

Thank you. I am very happy with the excellent service! Can't be better. The DCH team handle my issue very well. I brought in my CR-V for repair. Can't be better. The DCH team handle my issue very well. I brought in my CR-V for repair. More

Super upset with the service I received with the Honda Service Department. Made an appointment for 7am and had to call at 10:30 to find out my car was never touched. Only after being hung up on twice. Aft Service Department. Made an appointment for 7am and had to call at 10:30 to find out my car was never touched. Only after being hung up on twice. After going into Honda to get my keys to bring my car elsewhere for service. Russel my service advisor was nasty and extremely unpleasant to work with. Telling me there is nothing to be upset and even getting loud with me the more expressed my unhappiness with the service stating that I had an appointment at 7am. I have leased two Honda’s now with the Eatontown Honda, and will probably never lease with them again, as the service department is a big factor to me when leasing a car. I did receive a call from the manager Max who was extremely helpful and nice when helping me with these concerns. I thank him for trying to resolve the issue and understanding why I was so upset. More

Good job by Max Brodbeck. Efficient and friendly. 60K servicing was completed in a timely manner. Really liked the 15% discount for setting up the appointment online. That's a selling point. The descript servicing was completed in a timely manner. Really liked the 15% discount for setting up the appointment online. That's a selling point. The description on paper of the service performed was excellent. More

Justin was amazing. Between him and Dennis this was the best car buy process I have ever had. He was very easy going and very knowledgeable. Great overall person best car buy process I have ever had. He was very easy going and very knowledgeable. Great overall person More

The service staff is very friendly. Tiffany understood exactly what I needed. I had to leave the car, and I got a ride home by Lyft, complements of Kay Honda! exactly what I needed. I had to leave the car, and I got a ride home by Lyft, complements of Kay Honda! More

Great people, nice and easy to complete transactions. Happy with my car and the service I received. Kept up to date for the most part. Happy with my car and the service I received. Kept up to date for the most part. More

The service people, specifically Joe and Tiffany, have always taken the best care of my cars when I brought them in for service. They both kept me well informed as to what was going on and/or helped me t always taken the best care of my cars when I brought them in for service. They both kept me well informed as to what was going on and/or helped me to make the right decision as to what needed to be done. More

Scheduling was not an issue, Mickey was very helpful, service completed within expected time frame. Probably the reason why I am on my 4th Honda Accord with DCH Kay Honda. service completed within expected time frame. Probably the reason why I am on my 4th Honda Accord with DCH Kay Honda. More

Always top notch service. Joe always makes sure I get the required service and attention needed. I am kept updated throughout the entire service process as well. required service and attention needed. I am kept updated throughout the entire service process as well. More

I always have a good experience when I visit DCH Kay Honda. Mickey really is "Mick the Quick" when it comes to get me taken care of. Honda. Mickey really is "Mick the Quick" when it comes to get me taken care of. More