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DCH Kay Honda - Service Center

Eatontown, NJ

4.7
1,191 Reviews

1,191 Reviews of DCH Kay Honda - Service Center

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March 12, 2024

Matt was friendly & efficient. I was very happy that he was able to provide me with same day service. More

by veggie355
Recommend Dealer
Yes
Employees Worked With
Matt
Mar 12, 2024 -

DCH Kay Honda responded

Veggie, Thanks for sharing your thoughts about your experience with DCH Kay Honda. Matt and our team appreciate your business and hope to see you again soon! Ken Kallok Service Director

March 12, 2024

Excellent From start to finish was a good experience And would recommend to others to come to DCH More

by Erfani
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Mar 12, 2024 -

DCH Kay Honda responded

Erfani, Thank you for taking the time to share your thoughts on working with our team. We're glad to hear Tiffany delivered such a great experience! Ken Kallok Service Director

March 12, 2024

Excellent as usual. I purchased my Honda from DCH and get my services there. All around. More

by em696
Recommend Dealer
Yes
Employees Worked With
Matt Dave
Mar 12, 2024 -

DCH Kay Honda responded

Thank you for choosing DCH Kay Honda. Your feedback and rating mean a lot to us. We're glad Matt was able to help, and we hope to see you again! Ken Kallok Service Director

March 12, 2024

My experience was wonderful at DCH Kay Honda. Mickey Hughes was very professional, knowledgeable, and friendly. Thank you! More

by Bdeluise
Recommend Dealer
Yes
Employees Worked With
Mickey Hughes
Mar 12, 2024 -

DCH Kay Honda responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at DCH Kay Honda. Ken Kallok Service Director

March 12, 2024

Anthony Panza is the best Tiffany Max and Kenny are the best Great experience and friendly More

by TonyB
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Mar 12, 2024 -

DCH Kay Honda responded

Thank you, Tony! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

March 12, 2024

The staff at DCH worked quickly to get me on the schedule and worked around my busy schedule. The work was completed in under an hour, they explained everything to me step by step, and returned my c More

by CYMCYMA21
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph Budner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mickey Hughes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Raymond
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Jul 09, 2024 -

DCH Kay Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Ken Kallok Service Director

March 11, 2024

As always, I found the folks at Kay Honda to be supportive, enthusiastic, positive, professional. They always make the process run smooth and no games. Deeply appreciate that. More

by Richjoepaul
Recommend Dealer
Yes
Employees Worked With
Joe!
Jul 11, 2024 -

DCH Kay Honda responded

Thanks for sharing your thoughts about your experience with DCH Kay Honda. We appreciate your business and hope to see you again soon! Ken Kallok Service Director

March 11, 2024

Tiffany is incredible Amazing service associate Tiffany always greets with a smile knows me by name and helps me remove friction with service appointments More

by Blaked13
Recommend Dealer
Yes
Employees Worked With
Tiffany Wessel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tiffany Wessel
Jul 15, 2024 -

DCH Kay Honda responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing DCH Kay Honda. Ken Kallok Service Director

March 11, 2024

Everyone was professional and pointed out what my vehicle may need in the future. Work was done in a timely manner. More

by Paul@paulmolickiphotography.com
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Hugh
Mar 12, 2024 -

DCH Kay Honda responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback! Ken Kallok Service Director

March 11, 2024

Very complete and perfect Great experience and very courteous I will continue to go again More

by Rogers
Recommend Dealer
Yes
Mar 11, 2024 -

DCH Kay Honda responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance. Ken Kallok Service Director

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